What users are saying about
39 Ratings
1 Rating
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Score 9 out of 100
39 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Likelihood to Recommend

Mind Workplace

Well Suited - Time Management, Leave Management, Performance Management Less Appropriate IOS, and Andriod apps are not present
Suranjan Gupta | TrustRadius Reviewer

SmartSearch

I think our environment has stretched SmS and their capabilities (positively) but we have grown together and developed an enormously capable system together that is now very well integrated into our business. For doing applicant tracking, requisition management and offer management that has really been strong. I think we can partner together and build some better analytics and reporting capabilities that would be better suited for our business.
EJ Meier | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Mind Workplace
9.5
SmartSearch
3.4
Job Requisition Management
Mind Workplace
9.0
SmartSearch
3.3
Company Website Posting
Mind Workplace
10.0
SmartSearch
3.4
Publish to Social Media
Mind Workplace
9.0
SmartSearch
1.2
Job Search Site Posting
Mind Workplace
10.0
SmartSearch
1.3
Customized Application Form
Mind Workplace
10.0
SmartSearch
8.4
Resume Management
Mind Workplace
9.0
SmartSearch
1.6
Duplicate Candidate Prevention
Mind Workplace
9.0
SmartSearch
9.3
Candidate Search
Mind Workplace
10.0
SmartSearch
3.0
Applicant Tracking
Mind Workplace
9.0
SmartSearch
3.4
Collaboration
Mind Workplace
10.0
SmartSearch
1.2
Task Creation and Delegation
Mind Workplace
10.0
SmartSearch
1.2
Email Templates
Mind Workplace
10.0
SmartSearch
1.6
User Permissions
Mind Workplace
9.0
SmartSearch
1.3
Notifications and Alerts
Mind Workplace
9.0
SmartSearch
3.2
Reporting
Mind Workplace
10.0
SmartSearch
7.5

Pros

Mind Workplace

  • Time Management
  • Leave Management
  • Performance Management
Suranjan Gupta | TrustRadius Reviewer

SmartSearch

  • The search functions are outstanding. It is the reason we originally went with SmartSearch many years ago. The ability to do very simple or complex searches gives the recruiting staff great flexibility in how they look for and narrow down candidates.
  • The hire and onboarding traks allow us to create very specific processes we want our staff to follow to insure a consistent and repeatable result. I can create traks that can be very general or traks that literally provide emails and reminders to all of the players (recruiters, managers, candidates, etc...) every step of the way. This is particularly helpful where we have customers who have extremely stringent contractual guidelines that must be followed.
  • Support. Their customer support is second to none. We always joke that they are our favorite vendor to deal with.... Anytime we have an issue or question. They are there to walk us through it. The training is on target and the staff has always been friendly and more than eager to help make us successful with the tool.
David Stafford | TrustRadius Reviewer

Cons

Mind Workplace

  • Pop-Up notification is very frequent.
Suranjan Gupta | TrustRadius Reviewer

SmartSearch

  • SmartSearch has a steep learning curve if you want to extensively use the features like automated tasks and the report writer
  • Technical support is spotty and sometimes very frustrating, they don't respond for weeks at a time.
  • SmartSearch user interface is old and has far less ability to customize the interface than other tracking systems
  • SmartSearch has virtually no ability to connect directly with other software and allows now other software to connect in - so no Microsoft Flow, no Zapier, no mail parser, etc. and since Smart Search capabilities are limited, not being able to integrate it with other platforms easily is unfortunate.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Mind Workplace

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 3.0
Based on 18 answers
I believe over the past 30 or so pages (or so it seems), you have every reason for my business to continue as a SmartSearch ATS client and user. The support is off the charts great the few times I need them (generally not even once per year). My business has been a client since 2004. That should say it all.
Bill Humbert | TrustRadius Reviewer

Usability

Mind Workplace

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 8.1
Based on 10 answers
There are so many facets of SmartSearch, that to know everything about it is nearly impossible. While it is mainly straight forward, there is a lot. After using the program for a while, you become pretty comfortable with the basics and can start adding some of the other features.
Rachel Hamilton Probst | TrustRadius Reviewer

Reliability and Availability

Mind Workplace

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 10.0
Based on 4 answers
My license for SmartSearch goes back to 2004. It has always been available for me - don't remember a single time it was not available in all of those years.
Bill Humbert | TrustRadius Reviewer

Support Rating

Mind Workplace

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 7.2
Based on 11 answers
Once you get the 1 person on the phone they are very knowledgeable and tend to solve the problem. The issue is there are not enough resources to handle all the clients. Their primary clients are "recruiting firms" and I think that is where most of the their support resources go
Debbie Personette | TrustRadius Reviewer

Implementation Rating

Mind Workplace

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 6.0
Based on 7 answers
Using the basic functions of SmartSearch is an easy implementation. But consider carefully what your organization needs to really drive placements. Because we only did a basic implementation first, we were caught off guard when later trying to implement more functions and realizing that the capabilities were limited or were difficult to learn and implement and realizing that tech support was not going to be consistent.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Mind Workplace

Mind Workplace has been a tremendous benefit for our Employee Management, making the process much smoother. It is very user-friendly and innovative with regularly new features and improvements to prove a great user experience. I definitely enjoy employee time management and leave management. Mind Workplace is a highly recommended software for all businesses.
Suranjan Gupta | TrustRadius Reviewer

SmartSearch

Functionally, SmartSearch is not on the same page as ZipRecruiter. ZipRecruiter as a platform is much more geared toward helping applicants and is essentially a glorified resume database. SmartSearch offers so much more in terms of features and abilities, that would not really be appropriate to try and compare the two. Similarly, the overall use of SmartSearch is an apples and oranges comparison to LinkedIn Talent. LinkedIn is great for sourcing and attracting talent, but in terms of tracking candidates all the way through a hiring process and tracking a heavy volume of job orders across a variety of states and locations, the two just don't really compare.
Anonymous | TrustRadius Reviewer

Return on Investment

Mind Workplace

  • Positive - Employee Retention percentage has increased due to better Employee management through MWP
  • Negative - The UI could have been better
Suranjan Gupta | TrustRadius Reviewer

SmartSearch

  • That's easy - they have helped us grown and make more money. The core element of their technology (e.g. the ability to search for, identify and contact candidates is excellent).
  • They are a business partner and do their very best to help us succeed.
Travis Medley | TrustRadius Reviewer

Screenshots

Mind Workplace

SmartSearch

Pricing Details

Mind Workplace

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

SmartSearch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Rating Summary

Likelihood to Recommend

Mind Workplace
9.0
SmartSearch
5.7

Likelihood to Renew

Mind Workplace
SmartSearch
3.0

Usability

Mind Workplace
SmartSearch
8.1

Reliability and Availability

Mind Workplace
SmartSearch
10.0

Support Rating

Mind Workplace
SmartSearch
7.2

Implementation Rating

Mind Workplace
SmartSearch
6.0

Add comparison