Likelihood to Recommend MindMeister is ideally suited for building mind maps, site maps, or similar types of data maps in the cloud without needing to install extra software. I find that it isn't quite as ideal for other types of diagrams (ERDs, flowcharts, etc) as some other tools, though it definitely can handle those things as well.
Read full review It is well suited to my job requirements as I bring employees in, and I help offboard them as well. This tool helps me when I need to make sure all items are completed by a certain time frame, so I would say it holds us accountable. Someone who doesn't manage a group of people may not find this as useful when dealing with others but could use it for their own accountability when needing to track their accomplishments.
Read full review Pros The UI is well laid out and easy to use. The workflow makes perfect sense and makes creating tasks a breeze. The collaboration features make brainstorming not only easy but fun! Everyone enjoys using the tool, which was not the case with other collaboration software we used. I love being able to get all of my thoughts and ideas on the screen to see them and then be able to connect them in a logical way. Read full review It helps make various workspaces. Each workspace can be used for a different set of task management and can be shared with the people involved. Creating task lists. We can create various task lists, the list title could be the status of the task, for example, In progress, approval, completed, etc. You can slide your task cards from one list title to another. Trello cards have a huge set of features like adding the heading and description of the task, you can also attach certain associated links and documents to the cards as well. Read full review Cons I think that the free plan should offer a bit more terms of features to make the testing experience more engaging. My experience using the App version was not so good when compared to the web version of it. I feel more comfortable using it in my notebook. Paid plans could be more flexible to support small or temporary demands. Read full review Allow tables as content for comment or description in Cards Assign priority to certain cards (easy for sorting) Create an open invite link for others to join/view the Trello board, without edit rights (so people don't need to install/use Trello if they want a quick glance on what's going on) Read full review Likelihood to Renew I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
Read full review Usability Overall, Trello is a great tool to use. It's very user-friendly, very powerful and we've set it up to work well for our team. I've recommended it to others who need something free or very cheap and it's worked well for them too. If you're wanting something with more muscle, then I'd suggest looking at either
monday.com or
Airtable .
Read full review Support Rating Never had an issue with customer support, though we never really needed anything major as far as technical help. I do not believe they offer 24 hour customer support but we don't need it as MindMeister is not the type of tool we need need 24 hour a day support for. Overall, very happy with the level of support.
Read full review I haven't had much need to contact their support because the product is easy to use and pretty bug-free. I did reach out to them about swimlanes and I was able to find the information I needed very quickly and it was thorough and accurate information about current functionality. I love that they use their own product. That's always a good sign.
Read full review Implementation Rating For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
Read full review Alternatives Considered I have also used LucidChart and Google Draw to create mind maps and concept maps in the past. I think that MindMeister is by far the cleanest and most user friendly of the three. Google Draw does not have anywhere near the same functionality. LucidChart tends to be clunky and the options to create your map are not always clear and intuitive.
Read full review Trello is easy for a non-technical person to use. Other management systems, like
MS Project , frighten away less computer-savvy users. I've found this to be instrumental in getting volunteers to agree to step in and get fully involved with projects--particularly those that might span the entire year or involve many different pieces to completion.
Read full review Return on Investment The most positive result of using MindMeister is a visualization of each step in work and connections between different nodes(ideas, steps). This greatly simplifies the work, especially collaborative work, since it is easier to show it once than to explain things many times. Negative impact: lack of offline desktop version. Read full review Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when. Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work. Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates. Read full review ScreenShots