Likelihood to Recommend
If you are looking to save time on recording transactions. This has been a great time saver, all transactions are easily reconciled and they are automatically posted in Netsuite.
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If you're a freelancer or running a very small business where you do your own bookkeeping I think this is a great option, especially if you're familiar with accounting and bookkeeping in general. If you're not so familiar with bookkeeping, I would say that the learning curve is too steep and you might want to look elsewhere for a more intuitive solution
Read full review Pros Great Customer Service. Whenever there is an issue they are very responsive in helping with the issue. At the time it was cheaper than Bill.com for most of the same functionality. Integrated with QuickBooks relatively well. Read full review The program is very easy to learn, the interface is incredibly user-friendly and there are tons of free resources and tutorials available It makes managing payroll really easy for the employee and accountant on staff. No more lost time sheets or late paychecks! Managing bills and paying them has become streamlined and it's great having everything in one place so we don't lose track of things. Read full review Cons We had some improvements that wanted to be made but so far over the 2 years with them they have made the updates we wanted. Read full review The #1 complaint is that setting it up right is a challenge. People waste time trying to figure it out only to realize that they don't know accounting so of course they don't know how an accounting program should be set up. Like any time you are in over your head, reach out to your network and find someone who can log onto your computer and walk you through it. If you need to track the cost of wages to jobs you can't do it with the online payroll, but check for yourself because it's a function that landscaping companies and construction businesses usually need, so maybe they have added it by now. That would really help! It's premise-based software and that means you take on the role of hardware admin, and it's a lot of work for what is increasingly becoming a smaller gap in the functionality between QuickBooks for Mac and QuickBooks Online. QuickBooks for Mac 2015 has been updated consistently over the last 3 years and continues to provide for the bookkeeping needs of small companies using Macs in their offices. However, it has limited job costing functionality. It is similar in functionality to the 2010 version of QuickBooksPro which runs on Windows. Read full review Likelihood to Renew
I haven't spent that much time with the newer versions of QuickBooks for Mac, but I think I'm seeing it make the much-needed improvements. For example, something as simple as undoing the previous reconciliation was a terrible chore, and I'm glad that feature has been included in the newer versions of QuickBooks for Mac
Read full review Usability
The Mac version is OK overall. I find the Windows versions to be much more robust but Mac is quite good for Mac users. Though I think die hard Mac users should consider QuickBooks Online instead as there is a new QB for Mac app that makes using QBO much better!
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I've been using the QuickBooks online version for a little over 6 months now (upgraded from Mac desktop) and I haven't had any access issues. There have been times when it was down for service/upgrade however there is always plenty of notification time given by the Quick Books Online Support team. These upgrade maintenance time frames are always over night hours and on the weekends so everything can be worked around very easily.
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Fortunately, I haven't had to reach out much for support.
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It doesn't. Hands down
is a better platform that over time has only gotten better.
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I love using Quickbooks compared to other software we've tried. QuickBooks Online and TSheets interface. Customer service and problem resolution are generally excellent, with well-trained and proficient agents taking calls or on chat. Ease of use and accessibility via the mobile app. Great courses were available to help with learning the basics and some advanced accounting background. I love learning! Online accessibility - it can work anywhere with an internet connection. Linking to bank and credit card accounts is handy.
Read full review Return on Investment Cost of AP. AmEx integration will allow us to accrue points on our card. Read full review The ROI was good for when we were a smaller company because it is a lot cheaper than other more sophisticated programs. The negative impact is that it caused a lot of extra manual entering and data entry that too often resulted in mistakes. Read full review