Miro vs. SAP Jam

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Miro
Score 9.0 out of 10
N/A
Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.
$8
per month per user
SAP Jam
Score 8.7 out of 10
N/A
SAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
Pricing
MiroSAP Jam
Editions & Modules
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month per user
3. Business - Scales collaboration with advanced features and security
$16
per month per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
per month per user
No answers on this topic
Offerings
Pricing Offerings
MiroSAP Jam
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
MiroSAP Jam
Project Management
Comparison of Project Management features of Product A and Product B
Miro
-
Ratings
SAP Jam
7.8
3 Ratings
1% below category average
Task Management00 Ratings7.72 Ratings
Gantt Charts00 Ratings8.01 Ratings
Scheduling00 Ratings9.01 Ratings
Workflow Automation00 Ratings8.01 Ratings
Mobile Access00 Ratings8.03 Ratings
Search00 Ratings8.03 Ratings
Visual planning tools00 Ratings6.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Miro
-
Ratings
SAP Jam
6.7
3 Ratings
18% below category average
Chat00 Ratings7.02 Ratings
Notifications00 Ratings8.43 Ratings
Discussions00 Ratings8.43 Ratings
Surveys00 Ratings5.93 Ratings
Internal knowledgebase00 Ratings8.63 Ratings
Integrates with GoToMeeting00 Ratings6.01 Ratings
Integrates with Gmail and Google Hangouts00 Ratings4.01 Ratings
Integrates with Outlook00 Ratings5.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Miro
-
Ratings
SAP Jam
6.8
3 Ratings
18% below category average
Versioning00 Ratings9.23 Ratings
Video files00 Ratings6.63 Ratings
Audio files00 Ratings6.93 Ratings
Document collaboration00 Ratings6.02 Ratings
Access control00 Ratings8.73 Ratings
Advanced security features00 Ratings6.02 Ratings
Integrates with Google Drive00 Ratings4.01 Ratings
Device sync00 Ratings7.01 Ratings
Best Alternatives
MiroSAP Jam
Small Businesses
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.5 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.5 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.5 out of 10
HCL Connections
HCL Connections
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MiroSAP Jam
Likelihood to Recommend
9.0
(4461 ratings)
8.7
(3 ratings)
Likelihood to Renew
8.9
(97 ratings)
4.0
(1 ratings)
Usability
8.0
(70 ratings)
5.0
(1 ratings)
Availability
9.4
(7 ratings)
-
(0 ratings)
Performance
8.8
(7 ratings)
-
(0 ratings)
Support Rating
6.4
(27 ratings)
2.0
(1 ratings)
Online Training
9.7
(4 ratings)
-
(0 ratings)
Implementation Rating
8.6
(3270 ratings)
-
(0 ratings)
Configurability
9.7
(3 ratings)
-
(0 ratings)
Ease of integration
7.4
(3612 ratings)
-
(0 ratings)
Product Scalability
9.0
(7 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
MiroSAP Jam
Likelihood to Recommend
Miro
As a virtual collaboration tool its awesome- Every team meeting we have, the relevant miro board is opened and actively added to. As a final design tool its not so good. Its limited in what can be built within Miro. (I don't feel thats the intention of the tool)
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SAP
When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
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Pros
Miro
  • Everything in Miro is shared and this makes it easy to keep everyone updated.
  • Communication in Miro is excellent, allowing a free flow of information among the team members.
  • Has top-notch diagramming and mapping tools to visualize ideas and plans.
  • Offers easy ways to share screen and whiteboards during presentation.
  • Very secure keeping all team communication and data safe.
  • Use of advanced automations to speed us diagrams.
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SAP
  • Easy to setup.
  • Template-based group creation.
  • Permissions are either inherited or set at the group-level by group owners.
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Cons
Miro
  • I'd like to see the ability to link data or cards between boards to create dynamic dashboards
  • An auto locking feature, or a feature to lock everything that is not a notecard to prevent accidental movements
  • Being able to see the layers or create layers rather than just send to back or front - this could be improved
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SAP
  • Multiple selection limitations
  • Error proofing in wrong command
  • Multiple time confirmation
  • Multiple time checkbox
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Likelihood to Renew
Miro
There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
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SAP
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
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Usability
Miro
It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
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SAP
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
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Reliability and Availability
Miro
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
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SAP
No answers on this topic
Performance
Miro
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
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SAP
No answers on this topic
Support Rating
Miro
The support staff at Miro are fantastic. Whenever I have had an issue, they have been timely and helpful with their response. They are also very knowledgeable and go out of their way to not only help, but offer proactive training sessions on different topics and new functionality so everyone can try it out.
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SAP
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
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In-Person Training
Miro
Not applicable as never had in person training
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SAP
No answers on this topic
Online Training
Miro
Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
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SAP
No answers on this topic
Implementation Rating
Miro
The key aspects about implementing Miro that really made the entire implementation journey so smooth was how it integrated swiftly into our existing working infrastructure which included direct integration with most of the products we were already using. Customization of Miro to match the specifications of our needs was also easily possible.
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SAP
No answers on this topic
Alternatives Considered
Miro
I prefer Miro over all, but then will use certain tools for specific use cases: Lucid - process work Menti - interactive polling and facilitated sessions UserVoice - crowdsourcing Trello - kanban boards (although Miro is pretty good with this too) Slido - live polling and facilitations.
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SAP
We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
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Scalability
Miro
Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
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SAP
No answers on this topic
Return on Investment
Miro
  • Simplicity- it’s simplified our communication
  • It’s taken away the stress of manually documenting research with pen and paper in live design thinking sessions
  • Remote - we can host our diverse teams from all over the world in quick productive meetings without paying for travel
  • Miro has helped me design for over 8 enterprise product teams
Read full review
SAP
  • Automation in process
  • Ease of communication
  • Lack of change notification
  • Lack of multiple selection search
Read full review
ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.