Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.
$8
per month per user
Scoro
Score 8.7 out of 10
Small Businesses (1-50 employees)
Scoro is a comprehensive work management solution for creative and professional services. It helps to streamline work and eliminate routine tasks to ensure a business runs as smoothly and efficiently as possible – from sales right through to billing. Scoro’s project management tools allow users to create project budgets, allocate non-billable and billable work, manage meetings, tasks, invoices, expenses, files, and more. All project information can be managed in a single…
$26
per user
Pricing
Miro
Scoro
Editions & Modules
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month per user
3. Business - Scales collaboration with advanced features and security
$16
per month per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
Miro is perfect if you need to either present an idea, or workshop ways of getting to alignment. It's pretty magic for all of that. Miro is less perfect than FigJam if you're just interrogating a Figma UI and you want to make direct edits.
Scoro would be ideal for a larger business who is truly interested in developing a stronger and more efficient workflow. I honestly would have recommended it had it not been for the cost, the hidden fees, and the fact that I'd have to upgrade to an even more expensive plan if I wanted to get the most of the program for our level. We only needed one item, so would have ended up paying much more to not use a great deal of additional features. So, if you want to increase your workflow and have the funds, use them - absolutely. You will not regret it. But I cannot recommend it to someone who is on a tight budget
Exceptional templates help me get started quickly with almost any type of whiteboarding, creating consistency where needed and extreme variety when also needed.
Having multiple active users on the same board happens so smoothly. It's easy to get people on the board and updating objects simultaneously without weird conflicts is amazing.
The amount of objects & tools Miro provides allows us to create very specific and detailed artifacts.
Sometimes the text inside sticky notes is very small, it's hard to read.
It would be great to preserve the board layout and functionality when offline, such as when taking a flight. Load the board before the flight, keep working during the flight, then update it when the connection gets restored, instead of losing sync and functionality when internet connectivity is not available.
It would be helpful to denote progress on a board with some sort of recommended flow. Instead of having to depend on the user adding new inputs to the right of previous work, if Miro detects inputs to the board happening to the left or above existing work, ask if you'd like to add it to the right.
Also, it could be that you could replay a "video" or animation of the board (zoomed out) showing the order in which content has been added to the board over time.
Cost. I ended up not recommending this product simply because of the cost alone. There are hidden costs you will not know about until it is too late. Their pricing model is geared for bigger businesses, and can cripple smaller ones. The pricing is by user. If you get the most basic of plans (with a 900 onboarding charge), you will realize that all the things you actually need to make the program effective are on the next tier up...
Quickbooks. At the time I was exploring this, Quickbooks was not very well integrated. If you wanted to include billing (which they do show promise for), then you will have issues here.
There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
The support staff at Miro are fantastic. Whenever I have had an issue, they have been timely and helpful with their response. They are also very knowledgeable and go out of their way to not only help, but offer proactive training sessions on different topics and new functionality so everyone can try it out.
Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
It was and still is a challenge to get our IT folks at 3M to support the tool. Single sign on still not implemented. I now have Miro on my personal computer. I had a few hardware issues, but nothing major.
In many cases the other tools did a single thing better than Miro but overall Miro better solved all our needs. In some cases, like FigJam the hurdle was licensing. Teams just doesn't have an awesome set of features. MindMap is good for what it is but not so good for other uses. Mural is excellent...just not as good.
Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
Scoro could have had a wonderful impact on the workflow of the business. It allows for integrations most programs don't, including accounting and time tracking, and could have easily eliminated the need for an FTE through the streamlining of tasks alone.
If we had implemented this program, we would have saved time, but all of the gains would have gone to pay for Scoro. It would not have balanced out, especially if they ever were to raise their rates.
