Modern Hire vs Spark Hire

Likelihood to Recommend

While video interviewing is still considered too "unconventional" by too many small business HR people I visit with, the ROI can easily be found within 4-6 months (if the company is having to fly more than 3 or 4 candidates in for interviews)... so I would argue that Montage is well-suited for organizations of all sizes. For best success, though, I would make sure that any HR leader seeking to implement spend the time to educate your leadership team on how the technology works and why it is a worthwhile investment (especially underscoring the risk mitigation provided against alot of frivolous EEOC claims, as the interviews are recorded and the records are yours to keep... meaning you have Exhibit A to share should you ever receive a Charge Notice, which demonstrates exactly what was asked by the employer and how the candidate responded).

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Brad Holliday, PHR, SHRM-CP, CBM, MBA

Chief People Officer

Caravan HealthHospital & Health Care, 51-200 employees

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Spark Hire has been amazing for the self-scheduling feature with candidates. We integrated with our Google calendars so candidates are able to view our availability and schedule a phone interview with us. It has helped save so much time and eliminate a lot of the back and forth with candidates. We use the one-way interview feature occasionally to help us screen candidates and it would be great if you're interviewing several candidates in bulk to help cut downtime and narrow down candidates faster.

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Michelle Sexton

Recruiting Manager

Total Spectrum, LLCHospital & Health Care, 501-1000 employees

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Pros

Montage is easy to use. Scheduling is intuitive.
It sends invitations with links directly to attendees Calendars...which streamlines the meeting scheduling process.
Technically easy to use and informative for all users.

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Verified User

Team Lead in Human Resources

Human Resources Company, 1001-5000 employees

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Ease of use for our team
Saves us time in the hiring process

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Verified User

Vice-President in Human Resources

Financial Services Company, 11-50 employees

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Cons

While we are a fan of the concierge service, there have been a time or two where we have scheduled for it but the Montage partner didn't log-in/dial-in in a timely manner and we were left trying to address technical issues outside our comfort zone.
The Montage platform is solid, without question. That said, there are pieces of the interface for both the prospective candidate and the hiring manager which could be made far-more intuitive than they exist today. We all know that in hard-to-fill roles across the nation today, there are more opportunities than there are great candidates with which to fill them... so we need to do all we possibly can to make the candidate experience as simple, quick and painless as possible.
It would be great if the Montage platform could easily interface with our ATS.

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Brad Holliday, PHR, SHRM-CP, CBM, MBA

Chief People Officer

Caravan HealthHospital & Health Care, 51-200 employees

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I don't think the site is particularly user friendly. Since I use it so infrequently, I never remember where things are hidden and I do mean hidden.
Secondly, I had a wonderful sales representative the second year I used the service, Jacob Hall, who was always available to help me. Happily for him, he got promoted and this year I found the customer service lacking. If I had a problem, I either had to email your support team or leave a message in the general mail box. I found that very frustrating because I'm extremely busy when I'm staffing this event and I don't have the luxury of the time to take extra steps to resolve a problem.

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Bree Gurin

Director of Client Services

Oliver Staffing, Inc.Staffing and Recruiting, 1-10 employees

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Support Rating

No score

No answers yet

No answers on this topic

Spark Hire 8.5

Based on 2 answers

I have not used the support that much with Spark Hire but it seems that there are a lot of features available for support and different resources that are provided on Spark Hire's website. For the most part, the system is very user-friendly and it's easy to navigate and figure out things on your own.

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Michelle Sexton

Recruiting Manager

Total Spectrum, LLCHospital & Health Care, 501-1000 employees

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Alternatives Considered

Technology is similar, though Montage is a bit more user-friendly. Also found the recordkeeping and release of same to be more attractive with Montage. Both are competitively priced.

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Brad Holliday, PHR, SHRM-CP, CBM, MBA

Chief People Officer

Caravan HealthHospital & Health Care, 51-200 employees

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Spark Hire is easier to use and has better customer service.

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Verified User

Vice-President in Human Resources

Financial Services Company, 11-50 employees

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Return on Investment

We have seen saved travel spend.

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Verified User

Team Lead in Human Resources

Human Resources Company, 1001-5000 employees

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Spark Hire allowed me to comply with my client's request for a visual of my candidates to help in the selection process so I'd have to say it had a positive impact.

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Bree Gurin

Director of Client Services

Oliver Staffing, Inc.Staffing and Recruiting, 1-10 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Modern Hire vs Spark Hire

Modern Hire

Spark Hire

Pros

Cons

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

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