What users are saying about
3 Ratings
3 Ratings
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Score 7.8 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.8 out of 100

Likelihood to Recommend

MoEngage

MoEngage is well suited for all tech-enabled businesses, as then one can integrate all the possible events or relevant metrics, push them on MoEngage, and then make meaningful insights out of that, and--most importantly--use those for improving their customer engagement. It's probably not suited for offline-only businesses, stores, etc.
Anonymous | TrustRadius Reviewer

Resulticks-mCloud

  • True Omnichannel support (no need to massage data during / post campaign)
  • Support to Machine learning
  • Support to multiple statistical models
  • Near real time segmentation analysis
Mani Gopalarathinam | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

MoEngage
Resulticks-mCloud
7.6
WYSIWYG email editor
MoEngage
Resulticks-mCloud
9.1
Dynamic content
MoEngage
Resulticks-mCloud
7.3
Ability to test dynamic content
MoEngage
Resulticks-mCloud
7.3
Landing pages
MoEngage
Resulticks-mCloud
6.8
A/B testing
MoEngage
Resulticks-mCloud
7.7
Mobile optimization
MoEngage
Resulticks-mCloud
7.3
Email deliverability reporting
MoEngage
Resulticks-mCloud
7.3
List management
MoEngage
Resulticks-mCloud
7.7
Triggered drip sequences
MoEngage
Resulticks-mCloud
8.2

Lead Management

MoEngage
Resulticks-mCloud
7.7
Lead nurturing
MoEngage
Resulticks-mCloud
8.2
Data quality management
MoEngage
Resulticks-mCloud
7.3

Campaign Management

MoEngage
Resulticks-mCloud
7.5
Calendaring
MoEngage
Resulticks-mCloud
7.7
Event/webinar marketing
MoEngage
Resulticks-mCloud
7.3

Social Media Marketing

MoEngage
Resulticks-mCloud
7.5
Social sharing and campaigns
MoEngage
Resulticks-mCloud
7.3
Social profile integration
MoEngage
Resulticks-mCloud
7.7

Reporting & Analytics

MoEngage
Resulticks-mCloud
7.0
Dashboards
MoEngage
Resulticks-mCloud
7.3
Standard reports
MoEngage
Resulticks-mCloud
7.3
Custom reports
MoEngage
Resulticks-mCloud
6.4

Platform & Infrastructure

MoEngage
Resulticks-mCloud
6.8
API
MoEngage
Resulticks-mCloud
6.8
Role-based workflow & approvals
MoEngage
Resulticks-mCloud
6.8
Customizability
MoEngage
Resulticks-mCloud
6.8
Integration with Salesforce.com
MoEngage
Resulticks-mCloud
6.8
Integration with Microsoft Dynamics CRM
MoEngage
Resulticks-mCloud
6.8
Integration with SugarCRM
MoEngage
Resulticks-mCloud
6.8

Pros

MoEngage

  • Basic use cases of Push Notifcation and Email enablement
  • Scheduling certain events with an API, as we have more APIs it's become very useful
Anonymous | TrustRadius Reviewer

Resulticks-mCloud

  • Simple account and campaign setup mechanisms
  • End-to-end tracking on conversion with personalized URLs
  • Multi-dimensional campaigns that allow follow-up communication using multiple channels
Rangan Varadan | TrustRadius Reviewer

Cons

MoEngage

  • Attribution
  • Onboarding could be faster
Anonymous | TrustRadius Reviewer

Resulticks-mCloud

  • API Connections to Paid Media
  • In Store beacon integration
  • Federated workflows
  • App store for API – Third party developer support
Mani Gopalarathinam | TrustRadius Reviewer

Likelihood to Renew

MoEngage

MoEngage 2.0
Based on 1 answer
Considering the inability to scale and the bad service level provided by MoEngage not sure if the organization will continue with the renew
Anonymous | TrustRadius Reviewer

Resulticks-mCloud

No score
No answers yet
No answers on this topic

Usability

MoEngage

No score
No answers yet
No answers on this topic

Resulticks-mCloud

Resulticks-mCloud 8.2
Based on 1 answer
The UI and visualise toons are very intuitive and do not require interpretation
Mani Gopalarathinam | TrustRadius Reviewer

Support Rating

MoEngage

MoEngage 8.0
Based on 1 answer
It's good and mostly on-time support. But they have a lot of demand, hence at times, they take some time to get back to us. Overall, they know their game and most of the people we spoke with knew their domain very well.
Anonymous | TrustRadius Reviewer

Resulticks-mCloud

No score
No answers yet
No answers on this topic

Alternatives Considered

MoEngage

Haven't evaluated other tools because back then there is urgent need and expected that they could provide on of the best quality service but in fact when being pushed for the scale for the growth of the company, it seems that MoEngage team is not able to cope up with the speed.
Anonymous | TrustRadius Reviewer

Resulticks-mCloud

Resulticks
provides the breadth of digital channels to leverage with audiences. The
ability to use multiple channels with the same audience and tracking down to an
individual level is a definite advantage.
Rangan Varadan | TrustRadius Reviewer

Return on Investment

MoEngage

  • It has increased our customer retention.
  • Improved average revenue per user through cross-sell campaigns
  • It has helped us make faster decisions through real-time analytics.
Anonymous | TrustRadius Reviewer

Resulticks-mCloud

  • Augmentation of target audience database. Eg. Building mobile data leveraging existing email IDs and vice versa, building social profiles leveraging consent-based apps
  • Improved lead generation and nurturing. Eg Customized content delivery, based on interest levels tracked
  • Accurate conversion tracking across channels
Rangan Varadan | TrustRadius Reviewer

Screenshots

Pricing Details

MoEngage

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1000

Resulticks-mCloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
5000-22000*

* per installation

Rating Summary

Likelihood to Recommend

MoEngage
7.2
Resulticks-mCloud
6.8

Likelihood to Renew

MoEngage
2.0
Resulticks-mCloud

Usability

MoEngage
Resulticks-mCloud
8.2

Support Rating

MoEngage
8.0
Resulticks-mCloud

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