Moogsoft vs. TeleMate

Moogsoft

Moogsoft

10 Reviews and Ratings

TeleMate

TeleMate

7 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Moogsoft	Score 5.0 out of 10	N/A	Moogsoft is an IT alert management platform from the San Francisco-headquartered company of the same name with an office in the UK... also comprising the original developers of IBM's acquired Netcool technology.	$0
TeleMate	Score 8.4 out of 10	Enterprise companies (1,001+ employees)	TeleMate is a platform that enables users to see their entire UC&C environment in a single dashboard so they can proactively monitor, troubleshoot and analyze. TeleMate has provided vendor-agnostic full-stack UC&C visibility and monitoring for 35 years. They company states they have worked with multiple industries, vendors, and business environments to help customers overcome unique communication observability challenges.	N/A

Pricing

Moogsoft

TeleMate

Editions & Modules

Free: $0
Essentials: $417
per month
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Offerings

Pricing Offerings
Moogsoft	TeleMate
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

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More Pricing Information

Community Pulse
	Moogsoft	TeleMate
Considered Both Products	Moogsoft Nikhil Kumar Sharma Associate Consultant Chose Moogsoft Moogsoft has the similar capabilities as of SPLUNK, MuleSoft and ServiceNow however it's a unique product in terms of its internal functioning and application framework. While ServiceNow is a SaaS application Moogsoft on the other side comes with On-Prem as well as SaaS … Incentivized Helpful? Rekha Yadav Development Team Lead Chose Moogsoft Moogsoft is a very powerful tool and is a strong competitor for Splunk, Service Now, and other Event monitoring tools such as BMC Truesight. It is widely used by GSIs and individual product-based organizations due to fact that it is a scalable and less costly product as … Incentivized Helpful? Verified User Anonymous Chose Moogsoft I think Moogsoft was one of the first players to hit the market and really have a product that was ready for consumption, however, since then, others have taken the reigns and done a lot more, enabled a lot more, and customized a lot more to fit the use cases more properly and … Incentivized Helpful?	TeleMate Verified User Anonymous Chose TeleMate We evaluated several other systems and went with TeleMate Predictive UC Analytics as they had a broader range of tools. We started looking for a CDR product and found that they provided those needs and had much more Incentivized Helpful? Manuel Hernandez Telecom Specialist II Chose TeleMate Call accounting software that produces reports and dashboards can be found anywhere but we have definitely been very happy with TeleMate Predictive UC Analytics and the high level of support they provide us. We have had a very successful relationship with the TeleMate analysts … Incentivized Helpful? DB Debbie Burnett Telephone Administration Chose TeleMate I've used CDR reports on our Cisco Call Manager and they are very hard to read and understand. Incentivized Helpful?

Best Alternatives
	Moogsoft	TeleMate
Small Businesses	InfluxDB Score 9.0 out of 10	InfluxDB Score 9.0 out of 10
Medium-sized Companies	Logz.io Score 8.4 out of 10	Logz.io Score 8.4 out of 10
Enterprises	NetBrain Technologies Score 8.9 out of 10	NetBrain Technologies Score 8.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Moogsoft	TeleMate
Likelihood to Recommend	10.0 (0 ratings)	8.3 (0 ratings)

User Testimonials
	Moogsoft	TeleMate
Likelihood to Recommend	Moogsoft is a very good event management tool that not only fulfills the event handling requirement but on top of it does the following: 1. Event Handling from multiple data sources. 2. Scalable solution and includes multi-tenancy 3. Out-of-the-box integrations and customized options are available. 4. AIOps and ML capabilities. 5. Cost optimized solution Incentivized Rekha Yadav Development Team Lead Read full review	TeleMate Predictive UC Analytics shines with reports that can be set up to run daily, weekly, or monthly and offer an excellent point of view for the data and visually pleasing graphs. Critical day-to-day live data can easily be shared with web link(s) to users that do not have access to run or create their own reports. I would say Predictive UC Analytics application is probably not suitable for smaller organization where the deployment-implementation costs might not offer the best ROI for them. Manuel Hernandez Telecom Specialist II Read full review
Pros	Event Correlation Situation based event intelligence Supervised and Un-Supervised ML Incentivized Nikhil Kumar Sharma Associate Consultant Read full review	The support we get from the team is excellent. They are always improving and if there is something we need they jump right on it and try to find a solution for us. They are always improving on the product and if they see there is an issue before we do they contact us. The product is easy to use, very user friendly interface. Many features in the product that we have not even begun to touch on. Verified User Anonymous Read full review
Cons	Predictive Intelligence Humanless AIOps Integration Sources Incentivized Rekha Yadav Development Team Lead Read full review	I would love to see a search filed for the TeleMate Predictive UC Analytics application reports and report templates. The TeleMate Predictive UC Analytics application could benefit from darker themes. Manuel Hernandez Telecom Specialist II Read full review
Alternatives Considered	Moogsoft has the similar capabilities as of SPLUNK, MuleSoft and ServiceNow however it's a unique product in terms of its internal functioning and application framework. While ServiceNow is a SaaS application Moogsoft on the other side comes with On-Prem as well as SaaS offering which gives pretty much flexibility in choosing the right solution as per the customer requirement. Incentivized Nikhil Kumar Sharma Associate Consultant Read full review	We evaluated several other systems and went with TeleMate Predictive UC Analytics as they had a broader range of tools. We started looking for a CDR product and found that they provided those needs and had much more Verified User Anonymous Read full review
Return on Investment	Less time spent looking for mistakes Easy data collection Easy deployment Incentivized Verified User Anonymous Read full review	Information collected is used to justify staffing needs When used along with other technology, such as logging recorder, TeleMate Predictive UC Analytics helps determine accurately what happened with a caller DB Debbie Burnett Telephone Administration Read full review
ScreenShots		TeleMate Screenshots