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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MSG91

    Score9 out of 10
    N/AUnifying business communications by providing users the means to completely customize communications, MSG91 aims to lead the field in developing CPaaS services.

    $0

    per month per user

    Sinch

    Score7.2 out of 10
    N/ASinch is a communications platform as a service (CPaaS) provider that offers application programming interfaces (APIs) for messaging, voice, email, and identity verification. Businesses use the platform for customer notifications, marketing communications, customer service, and authentication. Sinch states that more than 200,000 businesses use its services; its infrastructure includes more than 600 direct mobile-operator connections and 99.99% uptime across 60-plus countries.N/A
    Pricing
    MSG91Sinch
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MSG91Sinch
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Sinch offers a flexible, usage-based pricing model based on message volume, API calls, or voice minutes. Tiered plans scale with your needs, and enterprise customers can access custom pricing and advanced add-ons like AI, analytics, and deliverability tools.
    More Pricing Information
    Best Alternatives
    MSG91Sinch
    Small Businesses
    Telegram
    Score8.8 out of 10
    Telegram
    Score8.8 out of 10
    Medium-sized Companies
    Telegram
    Score8.8 out of 10
    Telegram
    Score8.8 out of 10
    Enterprises
    Telegram
    Score8.8 out of 10
    Telegram
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MSG91Sinch
    Likelihood to Recommend
    9.0
    (1 ratings)
    6.0
    (5 ratings)
    User Testimonials
    MSG91Sinch
    Likelihood to Recommend
    MSG91
    If you really care a lot about the authenticity and other aspects of SMS to you user that it should reach on time, without lag and security then MSG91 is best suited to do this job. But if you are doing just some promotional email or not so important updates for the users then you can go for a different vendor also which also supports bulk messaging.
    Incentivized
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    Sinch
    Sinch is well suited if you believe communication is the solution to 99% of problems in this world. Lack of communication builds issues that can easily be avoided with clear and transparent communication. Emails/ in-app notifications, the not immediate and always causes a delay since it depends on the user's internet connection. On the other hand, SMS is a service, which reaches every individual immediately and without fail. Therefore, Sinch shall be utilised by every company to make sure immediate communication is enabled.
    Incentivized
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    Pros
    MSG91
    • APIs for different services are available
    • Very good documentation for the integration of APIs.
    • Dashboard to check the status of SMS sent and performance.
    Incentivized
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    Sinch
    • Performance
    • Support
    • SMS
    Incentivized
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    Cons
    MSG91
    • After updation in some of policies of TRAI in India the documents needs update
    • Some of the API's have became complicated after recent updates
    • If there could be some alert mechanism that can help to know about reaching quota, or downtime alerts
    Incentivized
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    Sinch
    • Improved UI for easier navigation to the owned short codes and status of their certification.
    • List of carrier requirements for certification (i.e. keywords).
    • Language and character do's and don't's for specific routes.
    Incentivized
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    Alternatives Considered
    MSG91
    After going through all of them we felt MSG91 is more cleaner in terms of integration details and also the support by their tech team. Integration wish Twilio was very good but the dashboard and other features which MSG91 provides were somewhat similar or easy to understand for our team.
    Incentivized
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    Sinch
    mBlox compares in SLA and QoS to other top tier aggregators. We interconnect with several vendors who provide wholesale enterprise level SMS and MMS services like mBlox, and they all compare around the same. Quality of service is key, and we've found them to be no greater, and no worse than their competitors.
    Incentivized
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    Return on Investment
    MSG91
    • As compared to the price MSG91 is value for money for the things we get
    • The SMS rates are not so high and you can easily use for small to enterprise level company.
    • The dashboard of MSG91 helps a lot in understanding whats going wrong and can be improved.
    Incentivized
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    Sinch
    • Positive return on investment
    Incentivized
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    ScreenShots

    MSG91 Screenshots

    Screenshot of MSG91's WebScreenshot of MSG91's Dedicated Dashboard

    Sinch Screenshots

    Screenshot of the Sinch Build DashboardScreenshot of Voice API AnalyticsScreenshot of Voice APIScreenshot of Email Send ReportingScreenshot of Call Logs