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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MSG91

    Score9 out of 10
    N/AUnifying business communications by providing users the means to completely customize communications, MSG91 aims to lead the field in developing CPaaS services.

    $0

    per month per user

    Textmagic

    Score10 out of 10
    N/ATextmagic is an SMS communication platform for businesses. It facilitates direct engagement with customers through messaging, offering tools for marketing campaigns, customer support, and notifications. Its suite of features includes personalized messages, automation capabilities, and detailed analytics, providing a solution for businesses looking to harness the immediacy and reach of SMS.

    $20

    per month

    Pricing
    MSG91Textmagic
    Editions & Modules
    No answers on this topic
    Pay as You Go Plan
    $0.05
    per outbound text
    Pay as You Go Plan
    $0.05
    per outbound text
    Offerings
    Pricing Offerings
    MSG91Textmagic
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    MSG91Textmagic
    Small Businesses
    Telegram
    Score8.8 out of 10
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    Medium-sized Companies
    Telegram
    Score8.8 out of 10
    Telegram
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    Enterprises
    Telegram
    Score8.8 out of 10
    Telegram
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MSG91Textmagic
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    MSG91Textmagic
    Likelihood to Recommend
    MSG91
    If you really care a lot about the authenticity and other aspects of SMS to you user that it should reach on time, without lag and security then MSG91 is best suited to do this job. But if you are doing just some promotional email or not so important updates for the users then you can go for a different vendor also which also supports bulk messaging.
    Incentivized
    Read full review
    Textmagic
    TextMagic is a wonderful solution for small businesses or non-profits just adding an SMS text service to their marketing outreach program. Very easy to set up and use. Customers seem to like SMS as a method of communication. Easily lets you keep in touch with them at a very nominal cost. Immediate feedback if they respond to your text on the dashboard through chat.
    Incentivized
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    Pros
    MSG91
    • APIs for different services are available
    • Very good documentation for the integration of APIs.
    • Dashboard to check the status of SMS sent and performance.
    Incentivized
    Read full review
    Textmagic
    • Employees can connect via text messages using two-way chat messages.
    • Emails can be converted to text messages and sent as SMS.
    Incentivized
    Read full review
    Cons
    MSG91
    • After updation in some of policies of TRAI in India the documents needs update
    • Some of the API's have became complicated after recent updates
    • If there could be some alert mechanism that can help to know about reaching quota, or downtime alerts
    Incentivized
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    Textmagic
    • Connection between other services ERP, CRM and slack.
    • Textmagic is a tool for kids who want to SMS chat.
    • The possibility to change the SMS provider to Twilio or others. It is not legal to forbid that but they find a way to bypass that.
    Read full review
    Likelihood to Renew
    MSG91
    No answers on this topic
    Textmagic
    I am very happy with how TextMagic is working. I don't see a reason to spend time searching for another solution when this works great at a good price. Customers have shown a good response to the text messages we have send. Very small percentage unsubscribed (but that was automated/easy).
    Incentivized
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    Usability
    MSG91
    No answers on this topic
    Textmagic
    It has been very easy to use TextMagic to set up. The calculator showing character count which relates to cost is easy to see and adjust. The scheduling portion is also easy to set up and edit if needed. You can see history to copy wording if you need to. I have suggested to other friends that do not have a text service.
    Incentivized
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    Alternatives Considered
    MSG91
    After going through all of them we felt MSG91 is more cleaner in terms of integration details and also the support by their tech team. Integration wish Twilio was very good but the dashboard and other features which MSG91 provides were somewhat similar or easy to understand for our team.
    Incentivized
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    Textmagic
    TextMagic just worked. Where Trello seemed like we needed to jump through a bunch of hoops to get it working, TextMagic was simple to set up. Everything seemed streamlined and easy to manage.
    Incentivized
    Read full review
    Return on Investment
    MSG91
    • As compared to the price MSG91 is value for money for the things we get
    • The SMS rates are not so high and you can easily use for small to enterprise level company.
    • The dashboard of MSG91 helps a lot in understanding whats going wrong and can be improved.
    Incentivized
    Read full review
    Textmagic
    • It's just a small part of our communications with employees but they appreciate it very much!
    • It is a very cost effective communications tool.
    • There is no negative impact. I just need to remember to update the contact lists with any employee changes.
    Incentivized
    Read full review
    ScreenShots

    MSG91 Screenshots

    Screenshot of MSG91's WebScreenshot of MSG91's Dedicated Dashboard