Likelihood to Recommend For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Read full review Panzura works well for companies that have a high amount of data with cross site collaboration being done. The caching ensures you don't need huge investments of storage at each site and the cloud storage ensures high availability over what can be done locally. Also helps eliminate duplicate data across sites and/or small variations in the same data.
Ryan Lee Enterprise Infrastructure Supervisor
Read full review Pros Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server. You can limit cloud usage for customers and servers. You can transfer entire servers or virtual machines to cloud. You can backup files, disks, or virtual machines to local and cloud locations. Read full review Real time file locking Backup and recovery Easy access to all your files Read full review Cons Message errors are hard to understand Should add a general interface to manage all accounts, not a specific interface for every account. The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices. Read full review I would like to see more connectors. Tie in to traditional block storage or NAS. Additional cloud connectors to products like Hitachi Content Platform. I would like to see a collaborative product created between Panzura and Riverbed. I envision an almost perfect small footprint ROBO solution where Riverbed provides the compute+WAN optimization and Panzura provides the storage/risiliancy components. Combine the boxes into a single 4U solution and you have a near perfect product for remote offices. Read full review Likelihood to Renew I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
Read full review Usability The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
Read full review Support Rating I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
Read full review Hands down support is the best part of Panzura. Their techs are always helpful, always knowledgeable, and consistently solve complex problems quickly. You can definitely tell they hire their support folks from the top tier of other companies and they go above and beyond what I have come to expect in terms of support compared to other companies.
Ryan Lee Enterprise Infrastructure Supervisor
Read full review Implementation Rating Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
Read full review Alternatives Considered We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
Read full review There are several other devices but Panzura is best of class.
Read full review Return on Investment Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis. By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe. We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service Read full review Exceptional positive impact on availability - as users move so do their files. Panzura+DFS allowed for simple chargeback models to be implemented. Read full review ScreenShots MSP360 Managed Backup Screenshots Panzura CloudFS Screenshots