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Munis vs. SmartRecruiters, now part of SAP SuccessFactors

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Munis

    Score5.8 out of 10
    N/ATyler Technologies offers Munis, their ERP suite for public sector entities. The modules are Munis Financial Management, Munis Human Capital Management, Munis Procurement, Munis Revenue, Munis Tax Billing & Collection, and Munis Utility BIlling CIS. Additionally, the ERP may include and integrate modules from the Tyler suite of education products.N/A

    SmartRecruiters, now part of SAP SuccessFactors

    Score8.4 out of 10
    N/ASmartRecruiters was acquired by SAP in late 2025, and its functionality will be integrated into SAP SuccessFactors HCM. Check out the Sap SuccessFactors HCM listing for the latest updates.N/A
    Pricing
    MunisSmartRecruiters, now part of SAP SuccessFactors
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MunisSmartRecruiters, now part of SAP SuccessFactors
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—The software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.
    More Pricing Information
    Community Pulse
    MunisSmartRecruiters, now part of SAP SuccessFactors
    Considered Both Products
    Tyler Technologies
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    16 Answers
    Features
    MunisSmartRecruiters, now part of SAP SuccessFactors
    Payroll Management
    Comparison of Payroll Management features of Munis and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Munis
    8.8
    1 Ratings
    16% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Pay calculation10.01 Ratings00 Ratings
    Benefit plan administration6.01 Ratings00 Ratings
    Direct deposit files9.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Munis and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Munis
    10.0
    1 Ratings
    28% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    API for custom integration10.01 Ratings00 Ratings
    Plug-ins10.01 Ratings00 Ratings
    Security
    Comparison of Security features of Munis and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Munis
    10.0
    2 Ratings
    17% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Single sign-on capability10.02 Ratings00 Ratings
    Role-based user permissions10.02 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Munis and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Munis
    9.3
    3 Ratings
    21% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Dashboards10.03 Ratings00 Ratings
    Standard reports9.93 Ratings00 Ratings
    Custom reports8.03 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Munis and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Munis
    9.8
    3 Ratings
    24% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Accounts payable10.02 Ratings00 Ratings
    Accounts receivable10.02 Ratings00 Ratings
    Global Financial Support10.02 Ratings00 Ratings
    Primary and Secondary Ledgers10.02 Ratings00 Ratings
    Journals and Reconciliations10.03 Ratings00 Ratings
    Configurable Accounting10.02 Ratings00 Ratings
    Standardized Processes9.13 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Munis and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Munis
    10.0
    1 Ratings
    23% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Credit card processing10.01 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Munis and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Munis
    9.5
    3 Ratings
    23% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Billing Management10.01 Ratings00 Ratings
    Cash and Asset Management9.13 Ratings00 Ratings
    Travel & Expense Management10.02 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting10.03 Ratings00 Ratings
    Period Close9.13 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Munis and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Munis
    9.5
    2 Ratings
    23% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Budgeting and Forecasting10.02 Ratings00 Ratings
    Project Costing7.02 Ratings00 Ratings
    Cost Capture7.02 Ratings00 Ratings
    Capital Project Management10.01 Ratings00 Ratings
    Customer Contract Compliance10.01 Ratings00 Ratings
    Project Revenue Recognition10.01 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Munis and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Munis
    10.0
    1 Ratings
    34% above category average
    SmartRecruiters, now part of SAP SuccessFactors
    -
    Ratings
    Requisitions-to-Purchase Orders Integrated10.01 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Munis and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Munis
    -
    Ratings
    SmartRecruiters, now part of SAP SuccessFactors
    8.6
    127 Ratings
    8% above category average
    Job Requisition Management00 Ratings9.8109 Ratings
    Company Website Posting00 Ratings9.9114 Ratings
    Publish to Social Media00 Ratings7.5112 Ratings
    Job Search Site Posting00 Ratings8.0116 Ratings
    Customized Application Form00 Ratings9.7104 Ratings
    Resume Management00 Ratings5.6119 Ratings
    Duplicate Candidate Prevention00 Ratings9.6114 Ratings
    Candidate Search00 Ratings8.1122 Ratings
    Applicant Tracking00 Ratings9.9126 Ratings
    Collaboration00 Ratings9.6117 Ratings
    Task Creation and Delegation00 Ratings9.997 Ratings
    Email Templates00 Ratings9.7114 Ratings
    User Permissions00 Ratings9.7109 Ratings
    Notifications and Alerts00 Ratings9.9119 Ratings
    Reporting00 Ratings1.7105 Ratings
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    MunisSmartRecruiters, now part of SAP SuccessFactors
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    Score9.2 out of 10
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    Score10 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
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    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MunisSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    9.1
    (3 ratings)
    7.9
    (129 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (15 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (10 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    7.1
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    MunisSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    Tyler Technologies
    Munis is great for any sort of data keeping and accounting work. There are features of Munis that I am still not familiar with even after 6 years of use. Munis would not be very good for a point of sale sort of operation like a retail store because it just simply is not set up for that sort of operation.
    Incentivized
    Read full review
    SAP
    SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
    Incentivized
    Read full review
    Pros
    Tyler Technologies
    • Excellent for the municipal Financial program. Completely paperless.
    • Workflow is easy and easy to adjust.
    • Very Very user friendly even for the non computer savvy employees.
    • Windows based so easy to navigate.
    • Excellent help desk.
    Incentivized
    Read full review
    SAP
    • Job Referrals - can easily refer others to a job posting and view the status
    • Job Postings - can easily search for job openings and read job description and criteria
    • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
    Incentivized
    Read full review
    Cons
    Tyler Technologies
    • Submitting a purchase order requires lots of tabbing through fields
    • The product has lots of features, but they require additional training to understand how to use
    • Generating reports can sometimes be difficult
    Incentivized
    Read full review
    SAP
    • Settings page can be difficult to navigate & find what you're looking for
    • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
    • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
    Incentivized
    Read full review
    Likelihood to Renew
    Tyler Technologies
    No answers on this topic
    SAP
    I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
    Incentivized
    Read full review
    Usability
    Tyler Technologies
    No answers on this topic
    SAP
    I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
    Incentivized
    Read full review
    Reliability and Availability
    Tyler Technologies
    No answers on this topic
    SAP
    Rarely is there an issue and if the product is down, it typically is restored quickly.
    Read full review
    Performance
    Tyler Technologies
    No answers on this topic
    SAP
    I have no complaints about performance. The system works virtually flawless.
    Read full review
    Support Rating
    Tyler Technologies
    No answers on this topic
    SAP
    Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
    Incentivized
    Read full review
    In-Person Training
    Tyler Technologies
    No answers on this topic
    SAP
    Quick and easy to learn.
    Incentivized
    Read full review
    Implementation Rating
    Tyler Technologies
    No answers on this topic
    SAP
    It really was a painless and easy process to switch to SmartRecruiters.
    Read full review
    Alternatives Considered
    Tyler Technologies
    No answers on this topic
    SAP
    I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
    Incentivized
    Read full review
    Scalability
    Tyler Technologies
    No answers on this topic
    SAP
    No explanation really, just a great product.
    Read full review
    Return on Investment
    Tyler Technologies
    • Munis has prevented our office from needing multiple software programs to house all of our information.
    • All of our employees have access to the same information, on the same software.
    • Munis has made day-to-day operations smoother for our office because we are not constantly flipping between programs or software.
    Incentivized
    Read full review
    SAP
    • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
    Incentivized
    Read full review
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