TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mural

    Score7.7 out of 10
    N/AMURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.

    $12

    per month

    OneNote

    Score7.8 out of 10
    N/AMicrosoft's OneNote is a digital note-taking app, supporting photos, annotating, web page clipping, emailing, and synchronizing notes across devices.N/A
    Pricing
    MuralOneNote
    Editions & Modules
    Starter
    $12
    per month
    Plus
    $20
    per month
    Enterprise
    Contact sales team
    Microsoft OneNote
    Free
    Offerings
    Pricing Offerings
    MuralOneNote
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPlans are billed annually.—
    More Pricing Information
    Best Alternatives
    MuralOneNote
    Small Businesses
    Whimsical
    Score9.3 out of 10
    Google Keep
    Score9.2 out of 10
    Medium-sized Companies
    Whimsical
    Score9.3 out of 10
    Google Keep
    Score9.2 out of 10
    Enterprises
    Whimsical
    Score9.3 out of 10
    Google Keep
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MuralOneNote
    Likelihood to Recommend
    8.1
    (21 ratings)
    8.3
    (74 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (13 ratings)
    Usability
    7.0
    (1 ratings)
    7.7
    (14 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.8
    (3 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.7
    (10 ratings)
    User Testimonials
    MuralOneNote
    Likelihood to Recommend
    Mural
    I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
    Read full review
    Microsoft
    In my opinion OneNote is a must for anyone who does business. It’s versatile, stable and sustainable. It can keep private information private - like passwords. It can be used for collaborative work - like standard operating procedures. It is fairly easy to use and far superior to pen and paper. When used for meeting notes, it can be flagged with icons that are searchable - like ideas or important items. You can even create Outlook tasks on the fly
    Incentivized
    Read full review
    Pros
    Mural
    • enables easy for all collaboration especially in the hybrid environment
    • makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas
    • it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders
    Incentivized
    Read full review
    Microsoft
    • Because of its flexibility and ability to hold different types of content (text, images, tables), it is a great tool for collecting content from different resources and organizing it in one place.
    • Technical support analysts are using sections for their support case analysis; they paste pieces of logs, screen-shots, document their steps in troubleshooting etc., all in one section, to get the full picture yet stay organized.
    • The logic of content structure; Notebook>Section>Page>Paragraph, allows you to manage and collect all needed information by the areas of the user's responsibility. For example; each of my projects has its own section, in which each page is a task.
    Incentivized
    Read full review
    Cons
    Mural
    • It'd be nice that the zoom regulation could be easier to manage
    • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
    • A faster and easier way to Integrate with ms office
    Incentivized
    Read full review
    Microsoft
    • The table editing tools are too simplistic and lack the features found in other Office products.
    • Some content loses its rich text formatting when being pasted into OneNote. A workaround is to paste the content first into Outlook or Word and then copy/pasting that into OneNote.
    • Microsoft is moving away from a local install of OneNote, which means notebooks have to be in the cloud in Office 2019. This will actually reduce the usefulness of OneNote in some environments and opens the door to competitor products.
    • Update: Microsoft has now announced that it will continue to support OneNote 2016 through 2023. https://techcommunity.microsoft.com/t5/Office-365-Blog/Your-OneNote/ba-p/954922
    Incentivized
    Read full review
    Likelihood to Renew
    Mural
    No answers on this topic
    Microsoft
    As this is not a compulsory tool in our organization, I would say all depends on the decision makers, however since this is a part of MS Office, I am sure we will have it for as long as we will possibly need it. However, I would not be so sure, if it was a separate product
    Read full review
    Usability
    Mural
    Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
    most similar software. This always causes me problems switching to a
    graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
    Read full review
    Microsoft
    I find OneNote incredibly usable. I'm fairly middle of the road when it comes to tech savvy-ness. The platform was very easy to learn and explore. I like that OneNote is no clunky and offers a clean interface. This is important when it comes to deciding if a tool is usable for multiple people.
    Incentivized
    Read full review
    Performance
    Mural
    No answers on this topic
    Microsoft
    Overall, I rate OneNote's performance highly. In general, notebooks, sections and pages load quickly. OneNote integrates with other apps and info ca easily be shared/copied to and from the tool to other tools. Moreover, Notebooks tend to sync quickly meaning shared notebooks are up to date almost immediately provided there are no syncing issues.
    Incentivized
    Read full review
    Support Rating
    Mural
    Chat support tends to get back to you within a few hours and are always helpful.
    Read full review
    Microsoft
    Since it is part of Microsoft Office and used across the globe there are a lot of support options available. It's quickest to just do a google search which will have plenty of articles to help you since there are so many OneNote users but as an Office customer you also have access to Microsoft support and I have had good experiences with their support (probably because I'm with a large company who is a large customer to them).
    Incentivized
    Read full review
    Alternatives Considered
    Mural
    Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
    Incentivized
    Read full review
    Microsoft
    I tried using Evernote and it is an equally usable tool, however, I prefer the interface and capabilities of OneNote. OneNote seems much easier to use and understand. I think that may primarily be because OneNote is a Microsoft application and I am very used to using Microsoft applications such as Word, Excel, etc. I also use OneNote to keep my grocery list. It does as good of a job as the grocery list applications out there, only I like the flexibility I have with OneNote and how I specifically do my shopping.
    Incentivized
    Read full review
    Return on Investment
    Mural
    • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
    • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
    • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
    Incentivized
    Read full review
    Microsoft
    • OneNote has become our organizational standard method of taking electronic notes (though some still prefer pen and paper.) It has been a zero cost outlay due to its freely available nature.
    • Its integration with other Microsoft Office products makes it easy to share notes and content between products, allowing for easy collaboration where needed.
    • OneNote's integration with OneDrive ensures that individual's notes are always safe and secure, taking away the tedious responsibility of backup from the user, and makes it happen seamlessly in the background.
    Incentivized
    Read full review
    ScreenShots

    Mural Screenshots

    Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.