What users are saying about
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Top Rated
89 Ratings
6 Ratings
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Score 9.2 out of 100

Microsoft Visio

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Top Rated
89 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

MURAL (formerly Mural.ly)

It's great when you need to drive real decision making and action; the voting tool is particularly useful in this regard. It's a great tool to use when you want to hear all voices, and not just from the loudest individuals. I've used Mural extensively over the last two years, and I've developed an online course in how to use the tool. I've run hundreds of participative workshops with it too, it's my 'go to' for running engaging remote workshops.
Faye Sadler-Clark | TrustRadius Reviewer

Microsoft Visio

Ease of use, it has many stencils supporting system architecture and IDEF system behavior diagrams. I have also utilized it as a system conops design tool. Excellent flexibility. Powerful program for drawing plans and structural charts, is easy to use and contains a wide range of design tools that facilitates the development of flow charts for users with little experience
Richard Perroset | TrustRadius Reviewer

Feature Rating Comparison

Project Management

MURAL (formerly Mural.ly)
9.0
Microsoft Visio
Mobile Access
MURAL (formerly Mural.ly)
9.0
Microsoft Visio
Search
MURAL (formerly Mural.ly)
9.0
Microsoft Visio
Visual planning tools
MURAL (formerly Mural.ly)
9.0
Microsoft Visio

Communication

MURAL (formerly Mural.ly)
9.6
Microsoft Visio
Chat
MURAL (formerly Mural.ly)
9.0
Microsoft Visio
Notifications
MURAL (formerly Mural.ly)
10.0
Microsoft Visio
Discussions
MURAL (formerly Mural.ly)
9.0
Microsoft Visio
Internal knowledgebase
MURAL (formerly Mural.ly)
10.0
Microsoft Visio
Integrates with Outlook
MURAL (formerly Mural.ly)
10.0
Microsoft Visio

File Sharing & Management

MURAL (formerly Mural.ly)
9.9
Microsoft Visio
Versioning
MURAL (formerly Mural.ly)
10.0
Microsoft Visio
Video files
MURAL (formerly Mural.ly)
10.0
Microsoft Visio
Document collaboration
MURAL (formerly Mural.ly)
10.0
Microsoft Visio
Access control
MURAL (formerly Mural.ly)
10.0
Microsoft Visio
Advanced security features
MURAL (formerly Mural.ly)
9.0
Microsoft Visio
Integrates with Google Drive
MURAL (formerly Mural.ly)
10.0
Microsoft Visio
Device sync
MURAL (formerly Mural.ly)
10.0
Microsoft Visio

Pros

MURAL (formerly Mural.ly)

  • It allows you to build from independent work to group exercises and discussions and using brainstorming and the voting tool to drive decision making and action.
  • It has functionality that allows you to bring your audience to different areas of the whiteboard using the 'summon everyone' function, and move between delivering material with 'presentation mode' and interactive exercises where students contribute ideas or suggestions.
  • It offers an interactive and engaging platform for collaboration and costs can be kept low because people can join sessions as visitors.
Faye Sadler-Clark | TrustRadius Reviewer

Microsoft Visio

  • The templates for basic flowcharting are simple to use and cover most of the basic functions and touch points in a diagram.
  • The variety of included icons and connectors means it's very easy to create floor plans and/or network diagrams.
  • The ease at which you can customise connectors with different colours/thickness makes it very effective in overall presentation of a diagram.
Anonymous | TrustRadius Reviewer

Cons

MURAL (formerly Mural.ly)

  • The only thing that used to bug me about Mural was the fact that you couldn’t identify participants who joined as visitors (one time collaborators appear as anonymous animals). I noticed recently that visitors can now add their name which is really useful. I expect this change came from Mural user feedback, they do seem to develop the features over time.
  • Sometimes participants can't see images that you add to the whiteboard. There's a way around it but it's a little frustrating and I'm not sure why it happens.
Faye Sadler-Clark | TrustRadius Reviewer

Microsoft Visio

  • The shapes library can be a little daunting if you're unfamiliar. Unless you know what you're looking for and where to find it, you can spend a lot of time looking for a particular shape or icon. But once you find it, you can add it to your shapes menu for easy access.
  • You can also spend a lot of time selecting your defaults for shapes, arrows, font size, etc. But like the shapes library, once you get it down, it's locked in.
  • Be prepared to spend a few hours playing with Visio before figuring out all the nuances. But if you're a beginner and need to create a process flow or diagram, you can do it very quickly without a lot of effort or training. The fun stuff takes a little longer to master.
Richard Crane | TrustRadius Reviewer

Likelihood to Renew

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Microsoft Visio

Microsoft Visio 10.0
Based on 1 answer
I LOVE Visio for project workflow documentation. Customers come to us to develop workflows for them and integrate systems. Visio makes it easy to understand and document customer needs as well as highlight web service touchpoints and integration areas.
Anonymous | TrustRadius Reviewer

Usability

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Microsoft Visio

Microsoft Visio 7.4
Based on 2 answers
Some things that I think should be easy to do are not, at least not for a beginner user. I'm sure it's easy once you get the hang of it but the two main issues I have with Visio are the connecting of different states and searching for graphics/icons after you have chosen a starting template.
Anonymous | TrustRadius Reviewer

Support Rating

MURAL (formerly Mural.ly)

MURAL (formerly Mural.ly) 9.0
Based on 1 answer
Chat support tends to get back to you within a few hours and are always helpful.
Faye Sadler-Clark | TrustRadius Reviewer

Microsoft Visio

Microsoft Visio 7.7
Based on 15 answers
Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.
John Mota | TrustRadius Reviewer

Alternatives Considered

MURAL (formerly Mural.ly)

No answers on this topic

Microsoft Visio

Other products that we have tried (like Google Drawings and LucidChart) did not offer the same flexibility and ease of use that we have found in Microsoft Visio. While they may offer better collaborative features, they were lacking in some of the basic interface and shape features that Visio makes easy.
David Currier | TrustRadius Reviewer

Return on Investment

MURAL (formerly Mural.ly)

  • Mural supports my company to support our clients who are geographically dispersed. It has been key to delivering some client projects.
Faye Sadler-Clark | TrustRadius Reviewer

Microsoft Visio

  • Microsoft Visio helps improve communication which ensures increased alignment. This helps reduce costly rework on projects.
  • Microsoft Visio is expensive to license the whole organization, so it takes some time to ensure your diagram is in a good format for publishing and there are only so many people who can edit the Visio files.
Bryan Goodyear, PMP, CSM | TrustRadius Reviewer

Pricing Details

MURAL (formerly Mural.ly)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Visio

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

MURAL (formerly Mural.ly)
10.0
Microsoft Visio
8.4

Likelihood to Renew

MURAL (formerly Mural.ly)
Microsoft Visio
10.0

Usability

MURAL (formerly Mural.ly)
Microsoft Visio
7.4

Support Rating

MURAL (formerly Mural.ly)
9.0
Microsoft Visio
7.7

Implementation Rating

MURAL (formerly Mural.ly)
Microsoft Visio
10.0

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