MURAL vs. Microsoft Visio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MURAL
Score 7.8 out of 10
N/A
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
$12
per month
Microsoft Visio
Score 7.8 out of 10
N/A
Microsoft offers Visio, a diagramming tool for building flowcharts, diagrams (e.g. network diagrams), org charts and floor plans, available online as a subscription and also in enterprise level packages (e.g. Visio Professional).
$5
Per User Per Month
Pricing
MURALMicrosoft Visio
Editions & Modules
Starter
$12
per month
Plus
$20
per month
Enterprise
Contact sales team
Plan 1
$5.00
Per User Per Month
Plan 2
$15.00
Per User Per Month
Standard
$280.00
Professional
$530.00
Offerings
Pricing Offerings
MURALMicrosoft Visio
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlans are billed annually.
More Pricing Information
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MURALMicrosoft Visio
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All AlternativesView all alternativesView all alternatives
User Ratings
MURALMicrosoft Visio
Likelihood to Recommend
9.2
(17 ratings)
8.3
(72 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
7.4
(2 ratings)
Support Rating
9.0
(1 ratings)
7.5
(27 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
MURALMicrosoft Visio
Likelihood to Recommend
Tactivos Inc. (DBA MURAL)
Mural is well suited for collaborative work where there isn't high complexity in the job that needs to be done, like drafting simple diagrams or journeys without too much information. Since the items and icons available don't allow a more dinamic or creative approach, Mural is better for day to day activities that don't require high impact presentations.
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Microsoft
Given the versatility and diversity of the diagrams that can be created with Microsoft Visio, we use this tool for the most diverse activities. With our students, we use it to organize group activities and manage the tasks that everyone has to complete. In research groups, we use it to divide tasks and create organization charts. For research activities, especially the more complex ones carried out, for example, in PhD programmes, the diagrams allow us to display all the work phases graphically.
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Pros
Tactivos Inc. (DBA MURAL)
  • Ability to follow other users' cursors makes it easy for a group to understand what a particular person is explaining
  • Drag-and-drop components for ease of use
  • Quick and easy way to provide access to internal/external users as MURAL (formerly Mural.ly) is a SaaS product
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Microsoft
  • Visio comes with icons that can help differentiate processes within a map. These can be used to be a legend and helps create a visually appealing flow.
  • Visio is user-friendly and allows the user to easily navigate through the different creative options that can be used.
  • Because this is a Microsoft product, Visio works well with other Microsoft products for easy translation.
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Cons
Tactivos Inc. (DBA MURAL)
  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
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Microsoft
  • For me personally I cannot highlight anything specific that has any bearing on how I use the product. Everything is very straightforward and clearly signposted including template desgins and categories. The layout is easy to navigate and as it's part of the MS Office ecosystem means there is less to learn as I'm used to a lot of the cross product functionality.
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Likelihood to Renew
Tactivos Inc. (DBA MURAL)
No answers on this topic
Microsoft
We use Microsoft Visio to keep our diagrams updated and to that end we will need the subscription to keep using the software. Otherwise we will be left with PDF versions of the diagrams.
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Usability
Tactivos Inc. (DBA MURAL)
No answers on this topic
Microsoft
Some things that I think should be easy to do are not, at least not for a beginner user. I'm sure it's easy once you get the hang of it but the two main issues I have with Visio are the connecting of different states and searching for graphics/icons after you have chosen a starting template.
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Support Rating
Tactivos Inc. (DBA MURAL)
Chat support tends to get back to you within a few hours and are always helpful.
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Microsoft
Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.
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Alternatives Considered
Tactivos Inc. (DBA MURAL)
Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
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Microsoft
Even though it’s a more expensive solution, Vizio is built for the enterprise. Therefore, it integrates perfectly with our existing Microsoft stack, and quite frankly, because it’s such a more mature product, it provides exactly the functionality we need and expect.
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Return on Investment
Tactivos Inc. (DBA MURAL)
  • It has greatly increased the productivity of the team which in turn increase the productivity of the whole organization
  • MURAL definitely has hands in increasing the business for the organization by increasing productivity.
  • MURAL has greatly helped in personal growth as well since it boost ideas while brainstorming.
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Microsoft
  • Visio diagrams have help us streamline processes that reduce costs and improve efficiencies.
  • It is a very complete program, it allows you to make industrial and civil works diagrams. It also allows you to design 3D graphics. It is a very reliable program.
  • Its ability to work with vectors is a big plus. It can easily import SVG graphics, edit their individual lines and then being able to export the edited SVG again.
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ScreenShots