Likelihood to Recommend I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
Read full review Given the versatility and diversity of the diagrams that can be created with Microsoft Visio, we use this tool for the most diverse activities. With our students, we use it to organize group activities and manage the tasks that everyone has to complete. In research groups, we use it to divide tasks and create organization charts. For research activities, especially the more complex ones carried out, for example, in PhD programmes, the diagrams allow us to display all the work phases graphically.
Read full review Pros enables easy for all collaboration especially in the hybrid environment makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders Read full review Visio comes with icons that can help differentiate processes within a map. These can be used to be a legend and helps create a visually appealing flow. Visio is user-friendly and allows the user to easily navigate through the different creative options that can be used. Because this is a Microsoft product, Visio works well with other Microsoft products for easy translation. Read full review Cons It'd be nice that the zoom regulation could be easier to manage The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption A faster and easier way to Integrate with ms office Read full review For me personally I cannot highlight anything specific that has any bearing on how I use the product. Everything is very straightforward and clearly signposted including template desgins and categories. The layout is easy to navigate and as it's part of the MS Office ecosystem means there is less to learn as I'm used to a lot of the cross product functionality. Read full review Likelihood to Renew We use Microsoft Visio to keep our diagrams updated and to that end we will need the subscription to keep using the software. Otherwise we will be left with PDF versions of the diagrams.
Read full review Usability Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from most similar software. This always causes me problems switching to a graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
Read full review Some things that I think should be easy to do are not, at least not for a beginner user. I'm sure it's easy once you get the hang of it but the two main issues I have with Visio are the connecting of different states and searching for graphics/icons after you have chosen a starting template.
Read full review Support Rating Chat support tends to get back to you within a few hours and are always helpful.
Read full review Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.
Read full review Alternatives Considered Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
Read full review Even though itās a more expensive solution, Vizio is built for the enterprise. Therefore, it integrates perfectly with our existing Microsoft stack, and quite frankly, because itās such a more mature product, it provides exactly the functionality we need and expect.
Read full review Return on Investment Mural allows us to draft communications for clients that aim to increase the NPS of the organization Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards Read full review Visio diagrams have help us streamline processes that reduce costs and improve efficiencies. It is a very complete program, it allows you to make industrial and civil works diagrams. It also allows you to design 3D graphics. It is a very reliable program. Its ability to work with vectors is a big plus. It can easily import SVG graphics, edit their individual lines and then being able to export the edited SVG again. Read full review ScreenShots