6 Ratings
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Score 9.2 out of 100
12 Ratings
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Score 10 out of 100

Likelihood to Recommend

MURAL (formerly Mural.ly)

It's great when you need to drive real decision making and action; the voting tool is particularly useful in this regard. It's a great tool to use when you want to hear all voices, and not just from the loudest individuals. I've used Mural extensively over the last two years, and I've developed an online course in how to use the tool. I've run hundreds of participative workshops with it too, it's my 'go to' for running engaging remote workshops.
Faye Sadler-Clark | TrustRadius Reviewer

VMware Socialcast (discontinued)

Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

MURAL (formerly Mural.ly)
9.0
VMware Socialcast (discontinued)
6.3
Mobile Access
MURAL (formerly Mural.ly)
9.0
VMware Socialcast (discontinued)
3.8
Search
MURAL (formerly Mural.ly)
9.0
VMware Socialcast (discontinued)
8.0
Visual planning tools
MURAL (formerly Mural.ly)
9.0
VMware Socialcast (discontinued)
3.4
Task Management
MURAL (formerly Mural.ly)
VMware Socialcast (discontinued)
7.7
Gantt Charts
MURAL (formerly Mural.ly)
VMware Socialcast (discontinued)
7.0
Scheduling
MURAL (formerly Mural.ly)
VMware Socialcast (discontinued)
6.3
Workflow Automation
MURAL (formerly Mural.ly)
VMware Socialcast (discontinued)
8.0

Communication

MURAL (formerly Mural.ly)
9.6
VMware Socialcast (discontinued)
7.5
Chat
MURAL (formerly Mural.ly)
9.0
VMware Socialcast (discontinued)
8.7
Notifications
MURAL (formerly Mural.ly)
10.0
VMware Socialcast (discontinued)
8.2
Discussions
MURAL (formerly Mural.ly)
9.0
VMware Socialcast (discontinued)
8.1
Internal knowledgebase
MURAL (formerly Mural.ly)
10.0
VMware Socialcast (discontinued)
6.1
Integrates with Outlook
MURAL (formerly Mural.ly)
10.0
VMware Socialcast (discontinued)
7.9
Surveys
MURAL (formerly Mural.ly)
VMware Socialcast (discontinued)
8.7
Integrates with GoToMeeting
MURAL (formerly Mural.ly)
VMware Socialcast (discontinued)
5.0
Integrates with Gmail and Google Hangouts
MURAL (formerly Mural.ly)
VMware Socialcast (discontinued)
7.0

File Sharing & Management

MURAL (formerly Mural.ly)
9.9
VMware Socialcast (discontinued)
5.7
Versioning
MURAL (formerly Mural.ly)
10.0
VMware Socialcast (discontinued)
2.1
Video files
MURAL (formerly Mural.ly)
10.0
VMware Socialcast (discontinued)
7.2
Document collaboration
MURAL (formerly Mural.ly)
10.0
VMware Socialcast (discontinued)
6.7
Access control
MURAL (formerly Mural.ly)
10.0
VMware Socialcast (discontinued)
7.2
Advanced security features
MURAL (formerly Mural.ly)
9.0
VMware Socialcast (discontinued)
5.8
Integrates with Google Drive
MURAL (formerly Mural.ly)
10.0
VMware Socialcast (discontinued)
5.0
Device sync
MURAL (formerly Mural.ly)
10.0
VMware Socialcast (discontinued)
4.0
Audio files
MURAL (formerly Mural.ly)
VMware Socialcast (discontinued)
7.2

Pros

MURAL (formerly Mural.ly)

  • It allows you to build from independent work to group exercises and discussions and using brainstorming and the voting tool to drive decision making and action.
  • It has functionality that allows you to bring your audience to different areas of the whiteboard using the 'summon everyone' function, and move between delivering material with 'presentation mode' and interactive exercises where students contribute ideas or suggestions.
  • It offers an interactive and engaging platform for collaboration and costs can be kept low because people can join sessions as visitors.
Faye Sadler-Clark | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Socialcast has an exceptional user experience. With very few idiosyncrasies, it works well on every platform I've tried.
  • The platform has such a high level of ease of use, it becomes somewhat addicting.
  • Social analytics are superb.
  • The platform is highly intuitive and requires zero training or coaching in order for network members to become productive with it.
  • It's extremely reliable. Only once in 4 years, was the product not available, and that was only for about a half-hour. In that half-hour, we realized how dependent we were on it. (Very.)
  • The multi-device and deployment options are excellent. On-premise, Private Cloud, and Multi-tenant SaaS all available.
  • The mobile apps for iPhone, tablets, and Android render well with a beautiful UI/UX. The desktop AIR app is equally highly usable.
Susan Scrupski | TrustRadius Reviewer

Cons

MURAL (formerly Mural.ly)

  • The only thing that used to bug me about Mural was the fact that you couldn’t identify participants who joined as visitors (one time collaborators appear as anonymous animals). I noticed recently that visitors can now add their name which is really useful. I expect this change came from Mural user feedback, they do seem to develop the features over time.
  • Sometimes participants can't see images that you add to the whiteboard. There's a way around it but it's a little frustrating and I'm not sure why it happens.
Faye Sadler-Clark | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • The software is a little bit pricey because it is charged by user/month and depending on the deployment method.
  • For companies with a lot of workers the price can increase significantly.
  • The mobile app usability and notifications are poor. Need to be improved.
  • If there were more administrative features available the product would be improved
Vinicius Lima | TrustRadius Reviewer

Likelihood to Renew

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.1
Based on 2 answers
Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions
Anonymous | TrustRadius Reviewer

Usability

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 1 answer
The UX is its best feature
Susan Scrupski | TrustRadius Reviewer

Support Rating

MURAL (formerly Mural.ly)

MURAL (formerly Mural.ly) 9.0
Based on 1 answer
Chat support tends to get back to you within a few hours and are always helpful.
Faye Sadler-Clark | TrustRadius Reviewer

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 2 answers
Excellent support; of course not perfect. :-)
Susan Scrupski | TrustRadius Reviewer

Implementation Rating

MURAL (formerly Mural.ly)

No answers on this topic

VMware Socialcast (discontinued)

Not applicable, as it is a SaaS platform with minimal implementation
Susan Scrupski | TrustRadius Reviewer

Alternatives Considered

MURAL (formerly Mural.ly)

No answers on this topic

VMware Socialcast (discontinued)

Socialcast is great for collaboration & light project management, but anything complex doesn't work well.

Using it as an email notification curator works nice for us.
Richard Bird | TrustRadius Reviewer

Return on Investment

MURAL (formerly Mural.ly)

  • Mural supports my company to support our clients who are geographically dispersed. It has been key to delivering some client projects.
Faye Sadler-Clark | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Definitely more organized project management and team collaboration.
  • Efficiency in carrying out tasks.
  • Creates a spirit of collaboration and friendliness among colleagues.
Elizabeth Gonzalez | TrustRadius Reviewer

Pricing Details

MURAL (formerly Mural.ly)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Socialcast (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

MURAL (formerly Mural.ly)
10.0
VMware Socialcast (discontinued)
7.7

Likelihood to Renew

MURAL (formerly Mural.ly)
VMware Socialcast (discontinued)
9.1

Usability

MURAL (formerly Mural.ly)
VMware Socialcast (discontinued)
9.0

Support Rating

MURAL (formerly Mural.ly)
9.0
VMware Socialcast (discontinued)
9.0

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