What users are saying about
2 Ratings
Top Rated
236 Ratings
2 Ratings
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Score 7 out of 100
Top Rated
236 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

    Online Storefront

    MyCommerce

    Feature Set Not Supported
    N/A
    7.6

    WooCommerce

    76%
    WooCommerce ranks higher in 9/9 features

    Product catalog & listings

    N/A
    0 Ratings
    7.7
    77%
    83 Ratings

    Product management

    N/A
    0 Ratings
    7.8
    78%
    84 Ratings

    Bulk product upload

    N/A
    0 Ratings
    7.6
    76%
    68 Ratings

    Branding

    N/A
    0 Ratings
    7.6
    76%
    73 Ratings

    Mobile storefront

    N/A
    0 Ratings
    7.4
    74%
    77 Ratings

    Product variations

    N/A
    0 Ratings
    7.4
    74%
    77 Ratings

    Website integration

    N/A
    0 Ratings
    8.5
    85%
    84 Ratings

    Visual customization

    N/A
    0 Ratings
    7.0
    70%
    81 Ratings

    CMS

    N/A
    0 Ratings
    7.3
    73%
    63 Ratings

    Online Shopping Cart

    MyCommerce

    Feature Set Not Supported
    N/A
    6.8

    WooCommerce

    68%
    WooCommerce ranks higher in 2/2 features

    Abandoned cart recovery

    N/A
    0 Ratings
    6.3
    63%
    52 Ratings

    Checkout user experience

    N/A
    0 Ratings
    7.3
    73%
    80 Ratings

    Online Payment System

    MyCommerce

    Feature Set Not Supported
    N/A
    7.6

    WooCommerce

    76%
    WooCommerce ranks higher in 1/1 features

    eCommerce security

    N/A
    0 Ratings
    7.6
    76%
    75 Ratings

    eCommerce Marketing

    MyCommerce

    Feature Set Not Supported
    N/A
    7.3

    WooCommerce

    73%
    WooCommerce ranks higher in 3/3 features

    Promotions & discounts

    N/A
    0 Ratings
    7.4
    74%
    80 Ratings

    Personalized recommendations

    N/A
    0 Ratings
    7.0
    70%
    66 Ratings

    SEO

    N/A
    0 Ratings
    7.4
    74%
    72 Ratings

    eCommerce Business Management

    MyCommerce

    Feature Set Not Supported
    N/A
    7.6

    WooCommerce

    76%
    WooCommerce ranks higher in 5/5 features

    Multi-site management

    N/A
    0 Ratings
    7.1
    71%
    41 Ratings

    Order processing

    N/A
    0 Ratings
    7.9
    79%
    79 Ratings

    Inventory management

    N/A
    0 Ratings
    7.6
    76%
    78 Ratings

    Shipping

    N/A
    0 Ratings
    7.4
    74%
    74 Ratings

    Custom functionality

    N/A
    0 Ratings
    7.9
    79%
    75 Ratings

    Attribute Ratings

    • WooCommerce is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

    Likelihood to Recommend

    7.0

    MyCommerce

    70%
    1 Rating
    8.3

    WooCommerce

    83%
    84 Ratings

    Likelihood to Renew

    7.0

    MyCommerce

    70%
    1 Rating
    10.0

    WooCommerce

    100%
    3 Ratings

    Usability

    MyCommerce

    N/A
    0 Ratings
    7.2

    WooCommerce

    72%
    3 Ratings

    Support Rating

    MyCommerce

    N/A
    0 Ratings
    5.0

    WooCommerce

    50%
    1 Rating

    Likelihood to Recommend

    Digital River

    DR doesn't work well with PayPal subscriptions, renewal rate is very low. So, if company is using a subscription model it should have another payment system as a backup
    Read full review

    Automattic

    [WooCommerce] does really well for simple stores that don't have a lot of products. It's really easy to set up and get products added so people can purchase them online. It's not the best for really complicated stores with products that need a lot of customization; you have to find 3rd-party plugins to add additional functionality to your store and sometimes those can create conflicts between one another.
    Read full review

    Pros

    Digital River

    • Almost fully customized templates
    • Very simple subscription flow
    • Allows to generate license on the fly using callback to back-end server
    • Very good technical support
    Read full review

    Automattic

    • Keeps track of product inventory, including details of product variations such as colors and sizes if required.
    • Keeps track of orders so that the shopkeeper has one place to log in and see the status and history of orders to her shop.
    • Creates shop-related pages automatically. Once you add one or more products, they will automatically appear on your shop home page. Additionally, pages for viewing shopping carts and for checking out are automatically created.
    Read full review

    Cons

    Digital River

    • Definitely need Web-based API to manage subscription including changes in renewal date
    • Add more languages (especially Arabic)
    • Redirect user to PayPal directly without entering to shopping cart
    Read full review

    Automattic

    • Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites.
    • More out-of-the-box options would be nice within the base software.
    • Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things.
    Read full review

    Pricing Details

    MyCommerce

    Starting Price

    Editions & Modules

    MyCommerce editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      WooCommerce

      Starting Price

      Editions & Modules

      WooCommerce editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Contact sales team for pricing

        Likelihood to Renew

        Digital River

        DR is good enough and it also depends what's the company goals. DR solves a lot of problems for company and it saves money in some cases.
        Read full review

        Automattic

        Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
        Read full review

        Usability

        Digital River

        No answers on this topic

        Automattic

        I gave it lots of points for being a simple product that instantly gives you a store. Very intuitive and simple for the client to update or implement. Loses LOTS of points when you want to do anything besides just sell stuff (coupons, etc) then it makes you pay big money for the add-ons and makes it difficult and time-intensive to develop your own.
        Read full review

        Support Rating

        Digital River

        No answers on this topic

        Automattic

        not muh support
        Read full review

        Alternatives Considered

        Digital River

        We are using Stripe as alternative solution for some categories of users and as a backup. Stripe has much more flexible API but less flexible template customization.
        Read full review

        Automattic

        We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on Shopify or BigCommerce (though all of those products could have their merits for other projects or clients).
        Read full review

        Return on Investment

        Digital River

        • Works well with credit card renewals
        • Strong fraud detection system (very important)
        • Doesn't work well with PayPal renewals
        • High enough fee
        • Overall DR is good in this area
        Read full review

        Automattic

        • Positive: low cost to start up, and allowed us to start selling right away.
        • Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it.
        • Positive: easily integrates with PayPal and Stripe.
        Read full review

        Add comparison