MyHours vs. When I Work

This is a great platform for small business owners who are looking for an affordable way to let employees track their time. The user-interface is easy to navigate, reports are set up logically, and you can customize as much as you need. I'd recommend this to any business owner struggling to find an easy way to track time...without having to spend a lot of time to do it accurately

Incentivized

I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.

Incentivized

• Easy to use
• Detailed reports
• Customization at the rate level
• Timer function

Incentivized

• When I Work allowed me to color-code each employee's schedule.
• When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.

Incentivized

• Export reports are a bit clunky
• Sometimes shows "all employees" even when just one is selected
• Sometimes hangs up at log in requiring a refresh

Incentivized

• You cannot view inactive employees on the app.
• When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
• If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.

Incentivized

It's a powerful tool for employee management and intuitive to use.

Incentivized

No real complaints on this one except maybe with how clunky the export excel docs are. But that's more a function of Microsoft than it is MyHours as excel drops in a pie chart at the top (not needed, actually) that then scrunches the rows and columns of the data you're actually looking to review.

Incentivized

While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.

Incentivized

Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.

Incentivized

Make certain your team knows how to turn off alerts and utilise the system.

Incentivized

Can't really say as we didn't get too deep into using their time function. For QBO, it was just a pain to set up, and no one loved the interface

Incentivized

When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.

Incentivized

• Reporting is clear and easy to adapt (saves us time)
• Cost is marginal compared to having employees submit separate timesheets that then have to be manually coded
• Easy to customize reports to see what's really going on (saves money if we can see opportunities to raise a rate or lower hours)

Incentivized

• Has cut down on the time I spend scheduling.
• Makes estimating payroll simple.
• Is convenient for staff to use because they can utilize it on their own device.
• Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.

Incentivized