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The only staff scheduling option....
March 06, 2020

The only staff scheduling option....

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with When I Work

We use When I Work across all departments of our country club. In addition to making scheduling a breeze, it allows me to easily view the various department schedules and make decisions based on short-term forecasted revenues. This allows me to better control labor costs. Another feature of When I Work that I make use of is the chat tool. It allows for quick communications with team members.
  • Allows for better management of labor
  • Reduces time spent on scheduling/staff management
  • Improves staff communication
  • When I Work has always provided excellent customer service.
  • Improved schedules for "print" - Color coded, multi-department
  • Has reduced scheduling time by at least 50%
When I Work was recommended to me by a friend. I never considered another service, nor have I since I started using When I Work.
Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.

Do you think When I Work delivers good value for the price?

Yes

Are you happy with When I Work's feature set?

Yes

Did When I Work live up to sales and marketing promises?

Yes

Did implementation of When I Work go as expected?

Yes

Would you buy When I Work again?

Yes

For schedulers that don't have a ton of time to sit down and do their schedules each week, OR if you have employees that have varying availabilities, When I Work makes it very easy to coordinate and quickly produce staff schedules.