Item: When I Work
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

For an event I coordinated, I chose to use When I Work last summer. I had volunteers and employees working on my team, and I needed a way to coordinate their travel schedules as well as our actual work schedules before, during, and after the event. When I Work helped me see what times of each day I was in need of more help, and where everyone would be when.

Pros and Cons

When I Work allowed me to color-code each employee's schedule.
When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.

For my purposes, I found the program easy to use and can't think of anything I would change.

Return on Investment

When I Work helped me to feel and be more efficient in my scheduling.
At a glance, I was able to see who was working more or less than their peers.
When I Work saved me time.

Alternatives Considered

I've not used another time-tracking service; this was recommended to me by a friend.

Support Rating

I never needed support.

Key Insights

Do you think When I Work delivers good value for the price?

Yes

Are you happy with When I Work's feature set?

Yes

Did When I Work live up to sales and marketing promises?

Yes

Did implementation of When I Work go as expected?

Yes

Would you buy When I Work again?

Yes

Likelihood to Recommend

I loved that there is a When I Work app, so that volunteers and employees can have access to the schedule all the time. This was essential for us since some of our people were international and couldn't always access their computer/internet, but could connect to wi-fi easily in public places. The ability to track when tasks were completed was essential as well.

When I Work: I like to be efficient and this software helped!

Overall Satisfaction with When I Work