When I Work

The free version of When I Work are great for start-ups and small businesses; the free version can manage up to 75 employees. Custom shifts are easy to make, and one can organize by certain job descriptions.

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AK Cyrway

Co-Owner, President, Creative Services

The FramemakersRetail, 1-10 employees

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Pros

Easy to read interface and display
Ability to print to PDF for physical reports and record keeping
Employee shift management

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AK Cyrway

Co-Owner, President, Creative Services

The FramemakersRetail, 1-10 employees

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Cons

While mouseovers are present, the menu could be designed better
Popups in the free version covers up important features when viewed on smaller resolution monitors
No direct print feature

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AK Cyrway

Co-Owner, President, Creative Services

The FramemakersRetail, 1-10 employees

View all 3 answers on this topic

Likelihood to Renew

When I Work10.0

Based on 1 answer

It's a powerful tool for employee management and intuitive to use.

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AK Cyrway

Co-Owner, President, Creative Services

The FramemakersRetail, 1-10 employees

View all 1 answers on this topic

Usability

When I Work9.0

Based on 1 answer

While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.

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AK Cyrway

Co-Owner, President, Creative Services

The FramemakersRetail, 1-10 employees

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Support

When I Work10.0

Based on 1 answer

I've never had to wait for an answer to my questions; prompt, friendly service, even at the free subscription level.

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AK Cyrway

Co-Owner, President, Creative Services

The FramemakersRetail, 1-10 employees

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Implementation

When I Work8.0

Based on 1 answer

Make certain your team knows how to turn off alerts and utilise the system.

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AK Cyrway

Co-Owner, President, Creative Services

The FramemakersRetail, 1-10 employees

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Alternatives Considered

Prior to When I Work, we had been using a Google calendar. This turned out to be difficult to track, and employees would never know who else was working the shift, nor could they easily access it without a Google Account. When I Work is both app and website based and can be used without a Google account.

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AK Cyrway

Co-Owner, President, Creative Services

The FramemakersRetail, 1-10 employees

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Return on Investment

Assures employees know their schedule in one place
Visual set up is easy to see where coverage is needed
Faster to manage employee times; gives employees some responsibility in their schedule

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AK Cyrway

Co-Owner, President, Creative Services

The FramemakersRetail, 1-10 employees

View all 3 answers on this topic