MyMedLeads vs. Salesflare

Even though at this stage I have been using MyMedLeads for several years, I honestly couldn't recommend it for any use case. We have actively been looking for a new CRM to replace it and should be moving away from MML in the near future. You can find a better CRM solution, even if you are using Nextech as your EMR

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If a client or friend of mine was in search of a quality tool that is a robust CRM and has a great team behind it, I would highly recommend SalesFlare. The team has consistently updated the application; it is a robust and useful tool, and most importantly, the team behind SalesFlare is easy to work with when needed.

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• Ability to create a patient record within Nextech directly from MyMedLeads
• HIPPA-Compliant
• Good support team

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• Organization of our clients as well lead and opportunity tracking and management.
• Pipeline management and a significant amount of depth when it comes to monitoring sales and other opportunities.
• It provides an overview of the sales process and custom fields for individual accounts (such as branding).

• In my opinion, horribly underdeveloped platform and feature set
• Bare-Bones CRM Functions
• I believe it is broken, untrustworthy reporting
• SMS marketing features recently shut down due to carrier issues
• I think it is difficult to use, inefficient UI
• No customization options
• Lead source not mapped to Nextech when converting leads
• I believe it is cumbersome, low-quality solutions for VOIP and Live Chat Integration
• Closed API

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• Salesflare automatically captures and organises data about leads so it can effectively surface the ones that require your attention. It also provides you with the tools to do just that. What it doesn't cover as much right now is feeding top of the funnel: I would for example happily pay extra to have a website visitor identification functionality into the mix.

I think it is cumbersome, underdeveloped and outdated user interface with zero customization options.

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The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.

Good support from their team.

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Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!

Pipedrive was another option but I chose Salesflare for the seamless integration into my regular everyday workflow as well as its ability to integrate with just about any app you can think of. It plays nice with all of my other apps and makes using a CRM actually fun. I love the fact it works inside my Gsuite account and automatically pulls data from Gsuite into Salesflare.

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• Lack of integrations with our other systems and closed API makes for a cumbersome and fragmented tech-stack at out practice
• Able to track ROAS of basic campaigns (Google Ads, Meta Ads)
• Barebones CRM features helps to support the staff
• I think it is barebones Marketing Automation helps with lead nurturing
• SMS Marketing was useful until it was shut down

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• As a start up, Salesflare was perfect for me. It was easy to get up and running; easy for me to import my contacts, and easy to earn the features.
• I like the price point - lots of features for a reasonable price.