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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MYOB

    Score8.3 out of 10
    N/AMYOB now has a suite of subscription-based products and a browser-based accounting product that was released in August 2010. On 24 October 2012, MYOB released AccountRight Live - the cloud-enabled version of its flagship product. MYOB competes with Xero and QuickBooks.

    $11

    per month

    Sage CRM

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.

    $33

    per month

    Pricing
    MYOBSage CRM
    Editions & Modules
    Solo
    $11
    per month
    Lite
    $34
    per month
    Pro
    $63
    per month
    Premier
    $88.50
    per month
    Account Right Plus
    $150
    per month
    Sage CRM (cloud)
    $45
    Per User per Month
    Sage CRM (on premise)
    $0
    Lifetime License per Seat
    Offerings
    Pricing Offerings
    MYOBSage CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Tiered pricing is available for multiple users.
    More Pricing Information
    Features
    MYOBSage CRM
    Payroll Management
    Comparison of Payroll Management features of MYOB and Sage CRM
    Feature
    MYOB
    10.0
    12 Ratings
    28% above category average
    Sage CRM
    -
    Ratings
    Pay calculation10.012 Ratings00 Ratings
    Benefit plan administration10.08 Ratings00 Ratings
    Direct deposit files10.010 Ratings00 Ratings
    Salary revision and increment management10.08 Ratings00 Ratings
    Reimbursement management10.08 Ratings00 Ratings
    Customization
    Comparison of Customization features of MYOB and Sage CRM
    Feature
    MYOB
    10.0
    7 Ratings
    28% above category average
    Sage CRM
    8.6
    17 Ratings
    12% above category average
    API for custom integration10.07 Ratings8.314 Ratings
    Plug-ins10.06 Ratings00 Ratings
    Custom fields00 Ratings8.517 Ratings
    Custom objects00 Ratings8.516 Ratings
    Scripting environment00 Ratings9.016 Ratings
    Security
    Comparison of Security features of MYOB and Sage CRM
    Feature
    MYOB
    10.0
    12 Ratings
    20% above category average
    Sage CRM
    8.7
    17 Ratings
    4% above category average
    Single sign-on capability10.011 Ratings8.717 Ratings
    Role-based user permissions10.012 Ratings8.813 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of MYOB and Sage CRM
    Feature
    MYOB
    10.0
    12 Ratings
    24% above category average
    Sage CRM
    -
    Ratings
    Dashboards10.011 Ratings00 Ratings
    Standard reports10.012 Ratings00 Ratings
    Custom reports10.011 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of MYOB and Sage CRM
    Feature
    MYOB
    9.1
    16 Ratings
    18% above category average
    Sage CRM
    -
    Ratings
    Accounts payable10.016 Ratings00 Ratings
    Accounts receivable10.016 Ratings00 Ratings
    Cash management10.015 Ratings00 Ratings
    Bank reconciliation10.016 Ratings00 Ratings
    Expense management10.012 Ratings00 Ratings
    Time tracking6.07 Ratings00 Ratings
    Fixed asset management10.09 Ratings00 Ratings
    Multi-currency support10.08 Ratings00 Ratings
    Multi-division support10.07 Ratings00 Ratings
    Regulations compliance10.09 Ratings00 Ratings
    Electronic tax filing5.19 Ratings00 Ratings
    Self-service portal6.37 Ratings00 Ratings
    Global Financial Support10.06 Ratings00 Ratings
    Primary and Secondary Ledgers10.08 Ratings00 Ratings
    Intercompany Accounting10.06 Ratings00 Ratings
    Localizations10.06 Ratings00 Ratings
    Journals and Reconciliations10.012 Ratings00 Ratings
    Enterprise Accounting2.84 Ratings00 Ratings
    Configurable Accounting10.09 Ratings00 Ratings
    Centralized Rules Framework10.04 Ratings00 Ratings
    Standardized Processes10.08 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of MYOB and Sage CRM
    Feature
    MYOB
    10.0
    9 Ratings
    31% above category average
    Sage CRM
    -
    Ratings
    Inventory tracking10.09 Ratings00 Ratings
    Automatic reordering10.06 Ratings00 Ratings
    Location management10.06 Ratings00 Ratings
    Manufacturing module10.06 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of MYOB and Sage CRM
    Feature
    MYOB
    10.0
    7 Ratings
    30% above category average
    Sage CRM
    -
    Ratings
    Pricing10.07 Ratings00 Ratings
    Order entry10.07 Ratings00 Ratings
    Credit card processing10.06 Ratings00 Ratings
    Cost of goods sold10.07 Ratings00 Ratings
    Order Orchestration10.05 Ratings00 Ratings
    End-to-end order visibility10.05 Ratings00 Ratings
    Order exception Resolution10.05 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of MYOB and Sage CRM
    Feature
    MYOB
    -
    Ratings
    Sage CRM
    8.8
    17 Ratings
    12% above category average
    Customer data management / contact management00 Ratings9.017 Ratings
    Workflow management00 Ratings8.616 Ratings
    Territory management00 Ratings8.517 Ratings
    Opportunity management00 Ratings8.917 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.016 Ratings
    Contract management00 Ratings8.614 Ratings
    Quote & order management00 Ratings9.016 Ratings
    Interaction tracking00 Ratings9.216 Ratings
    Channel / partner relationship management00 Ratings8.716 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of MYOB and Sage CRM
    Feature
    MYOB
    -
    Ratings
    Sage CRM
    8.1
    16 Ratings
    5% above category average
    Case management00 Ratings8.016 Ratings
    Call center management00 Ratings8.215 Ratings
    Help desk management00 Ratings8.214 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of MYOB and Sage CRM
    Feature
    MYOB
    -
    Ratings
    Sage CRM
    8.7
    16 Ratings
    12% above category average
    Lead management00 Ratings8.816 Ratings
    Email marketing00 Ratings8.715 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of MYOB and Sage CRM
    Feature
    MYOB
    -
    Ratings
    Sage CRM
    9.0
    17 Ratings
    16% above category average
    Task management00 Ratings9.016 Ratings
    Billing and invoicing management00 Ratings9.015 Ratings
    Reporting00 Ratings9.113 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of MYOB and Sage CRM
    Feature
    MYOB
    -
    Ratings
    Sage CRM
    8.6
    17 Ratings
    12% above category average
    Forecasting00 Ratings8.716 Ratings
    Pipeline visualization00 Ratings8.416 Ratings
    Customizable reports00 Ratings8.717 Ratings
    Social CRM
    Comparison of Social CRM features of MYOB and Sage CRM
    Feature
    MYOB
    -
    Ratings
    Sage CRM
    9.4
    13 Ratings
    22% above category average
    Social data00 Ratings9.513 Ratings
    Social engagement00 Ratings9.313 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of MYOB and Sage CRM
    Feature
    MYOB
    -
    Ratings
    Sage CRM
    9.0
    14 Ratings
    18% above category average
    Marketing automation00 Ratings9.114 Ratings
    Compensation management00 Ratings8.912 Ratings
    Platform
    Comparison of Platform features of MYOB and Sage CRM
    Feature
    MYOB
    -
    Ratings
    Sage CRM
    7.8
    16 Ratings
    2% above category average
    Mobile access00 Ratings7.816 Ratings
    Best Alternatives
    MYOBSage CRM
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Accounting Seed
    Score9 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MYOBSage CRM
    Likelihood to Recommend
    9.0
    (19 ratings)
    8.9
    (28 ratings)
    Likelihood to Renew
    9.5
    (2 ratings)
    5.1
    (11 ratings)
    Usability
    10.0
    (15 ratings)
    8.9
    (11 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    1.2
    (14 ratings)
    7.9
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    8.0
    (1 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MYOBSage CRM
    Likelihood to Recommend
    MYOB
    MYOB is suitable for any business. I have two different businesses and both use MYOB effectively. I use MYOB to pay wages every fortnight for both businesses. This enables me to track exactly what is happening with everyone's different sick leave and holiday entitlements easily. I'm also able to keep track of expenditure and balance and reconcile the accounts against bank statements.
    Incentivized
    Read full review
    Sage
    as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
    Read full review
    Pros
    MYOB
    • MYOB is very easy to navigate and find the correct information.
    • The Help section was very straight forward and very easy to learn.
    • MYOB was a great accounting tool for our business as it provided the accountant, sales, etc all of the information they need all in one place.
    Incentivized
    Read full review
    Sage
    • When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
    • Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
    Incentivized
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    Cons
    MYOB
    • [In my opinion,] horrible interface to import data
    • [In my opinion,] user interface stuck in 1995
    • Needs improvement to usability
    • Contestant price increases
    • [In my opinion,] new in-app advertising is annoying
    • Countless different windows to do simple tasks like onboard an employee
    • [In my experience,] too slow
    Incentivized
    Read full review
    Sage
    • Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
    • Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
    • Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
    Incentivized
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    Likelihood to Renew
    MYOB
    Our clients seems hesitant to change softwares so I don't see why we wouldn't be renewing with MYOB
    Incentivized
    Read full review
    Sage
    There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
    Incentivized
    Read full review
    Usability
    MYOB
    Still 10 for me, I have no problem at all using this toll even it hangs sometimes, I need to log in again to refresh it and it always ask to update the MYOB app. i Also like the security of this platform, iT always asks for the code (before logging in.
    Incentivized
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    Sage
    Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
    Incentivized
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    Performance
    MYOB
    No answers on this topic
    Sage
    Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
    Read full review
    Support Rating
    MYOB
    MYOB accounting software basically works but looks and functions like 1998. Unfortunately their Antipiracy licensing system is absolutely TERRIBLE and verging on nearly criminal, scam! You must CONFIRM each and every data file and when it doesnt work you have to PAY THEM to fix their own file protection issues. If you dont pay them, they hold your data hostage as your company accounting information file becomes READ ONLY. Permantly, unless you pay them. This is a total extortion SCAM. I cannot believe a company can operate this way. With a lot of better product available... i dont imagine MYOB is going to survive much longer.
    Read full review
    Sage
    Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
    Incentivized
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    In-Person Training
    MYOB
    No answers on this topic
    Sage
    Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
    Incentivized
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    Implementation Rating
    MYOB
    No answers on this topic
    Sage
    The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
    Incentivized
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    Alternatives Considered
    MYOB
    Not even close. Though I will say MYOB had a budget module where Zoho Books doesn't which is one thing severely lacking in Zoho Books. On the other hand, Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.
    Incentivized
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    Sage
    Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted. In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
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    Return on Investment
    MYOB
    • Made a life a lot easier by removing a lot of separate entries in multiple excel sheets
    • With all of the relevant information in one place, it is easier to process payments.
    • Most of the business only have one person doing the payroll compared to the team effort.
    Incentivized
    Read full review
    Sage
    • It is very affordable in pricing, compared to competitors
    • Lead management and convertion into prospects is also a very easy process
    • Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
    Incentivized
    Read full review
    ScreenShots