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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MySQL

    Score8.4 out of 10
    N/AMySQL is a popular open-source relational and embedded database, now owned by Oracle.N/A

    SAP Crystal

    Score7.1 out of 10
    N/ASAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

    $295

    per single user license

    Pricing
    MySQLSAP Crystal
    Editions & Modules
    No answers on this topic
    Upgrade Version to SAP Crystal Reports 2020
    $295
    per single user license
    SAP Crystal Reports 2020 64-Bit
    $495
    per single user license
    SAP Crystal Reports 2016 32-Bit
    $495
    per single user license
    SAP Crystal Server 2020 1 NUL
    $869
    per user license + first year maintenance to be added
    SAP Crystal Server 2020 5 CAL
    $8,744
    5 concurrent users + first year maintenance to be added
    Offerings
    Pricing Offerings
    MySQLSAP Crystal
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.
    More Pricing Information
    Community Pulse
    MySQLSAP Crystal
    Considered Both Products
    Oracle
    No answer on this topic
    SAP
    Chose SAP Crystal
    Based on our organization policy we had to use this software. Tableau is also an equally solid software for preparing reports with an upper hand over business users - they don't require any coding experience. As opposed to Crystal Reports, it requires developers to do the work. …
    Incentivized
    Chose SAP Crystal
    SAP Crystal reports was not a choice we made but was mandated by one of our vendors. All their reports in their CRM are built with Crystal Reports so in order to access their reports and modify any within the system already, we had to start using the SAP Crystal Reports …
    Incentivized
    Chose SAP Crystal

    We selected Crystal Reports almost 20 years ago due to its feature set, flexibility, and cost.

    The only other reporting tool evaluate at that time was Cognos and it was much more expensive then.

    17 years ago we spent a few thousand dollars on some developer/designer licenses and …

    Incentivized
    Chose SAP Crystal
    I believe that Crystal Reports is more user friendly compared to Report Writer and SSRS.
    Incentivized
    Chose SAP Crystal
    I have not tried Telerik first hand. I am concerned with the longevity and support of the product.
    SSRS is good, but it does not offer the same level of formatting options as Crystal Reports. SSRS does provide a nice report management interface and it is really easy to share …
    Incentivized
    Chose SAP Crystal
    Crystal Reports fits a niche for us in standard reporting. We don't use it for creating dashboards or interactive data analysis. That's where Tableau excels. For on-demand reports, we prefer Microsoft Reporting Service and Analysis Services. Crystal Report is very good when it …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    49 Answers
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    51 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    51 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    36 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    46 Answers
    90%
    Implementation went as expected
    9 Answers
    Features
    MySQLSAP Crystal
    BI Standard Reporting
    Comparison of BI Standard Reporting features of MySQL and SAP Crystal
    Feature
    MySQL
    -
    Ratings
    SAP Crystal
    7.7
    124 Ratings
    6% below category average
    Pixel Perfect reports00 Ratings8.0113 Ratings
    Customizable dashboards00 Ratings6.7100 Ratings
    Report Formatting Templates00 Ratings8.4117 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of MySQL and SAP Crystal
    Feature
    MySQL
    -
    Ratings
    SAP Crystal
    8.3
    136 Ratings
    4% above category average
    Drill-down analysis00 Ratings9.0117 Ratings
    Formatting capabilities00 Ratings8.8135 Ratings
    Integration with R or other statistical packages00 Ratings6.964 Ratings
    Report sharing and collaboration00 Ratings8.6120 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of MySQL and SAP Crystal
    Feature
    MySQL
    -
    Ratings
    SAP Crystal
    8.7
    136 Ratings
    6% above category average
    Publish to Web00 Ratings9.191 Ratings
    Publish to PDF00 Ratings9.4133 Ratings
    Report Versioning00 Ratings7.994 Ratings
    Report Delivery Scheduling00 Ratings8.997 Ratings
    Delivery to Remote Servers00 Ratings8.454 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of MySQL and SAP Crystal
    Feature
    MySQL
    -
    Ratings
    SAP Crystal
    7.6
    89 Ratings
    5% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.650 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.576 Ratings
    Predictive Analytics00 Ratings7.841 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of MySQL and SAP Crystal
    Feature
    MySQL
    -
    Ratings
    SAP Crystal
    8.5
    88 Ratings
    0% above category average
    Multi-User Support (named login)00 Ratings8.481 Ratings
    Role-Based Security Model00 Ratings8.480 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.480 Ratings
    Report-Level Access Control00 Ratings8.43 Ratings
    Single Sign-On (SSO)00 Ratings8.940 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of MySQL and SAP Crystal
    Feature
    MySQL
    -
    Ratings
    SAP Crystal
    6.6
    65 Ratings
    16% below category average
    Responsive Design for Web Access00 Ratings6.163 Ratings
    Mobile Application00 Ratings5.946 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings6.060 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of MySQL and SAP Crystal
    Feature
    MySQL
    -
    Ratings
    SAP Crystal
    7.8
    45 Ratings
    1% above category average
    REST API00 Ratings7.48 Ratings
    Javascript API00 Ratings8.437 Ratings
    iFrames00 Ratings7.18 Ratings
    Java API00 Ratings8.437 Ratings
    Themeable User Interface (UI)00 Ratings7.439 Ratings
    Customizable Platform (Open Source)00 Ratings8.433 Ratings
    Best Alternatives
    MySQLSAP Crystal
    Small Businesses
    MariaDB Platform
    Score9.1 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    PostgreSQL
    Score8.8 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    SQLite
    Score8 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MySQLSAP Crystal
    Likelihood to Recommend
    8.5
    (146 ratings)
    6.7
    (159 ratings)
    Likelihood to Renew
    9.0
    (5 ratings)
    10.0
    (19 ratings)
    Usability
    7.9
    (18 ratings)
    7.1
    (31 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (3 ratings)
    8.6
    (21 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    8.8
    (14 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.8
    (124 ratings)
    Data Sources
    -
    (0 ratings)
    9.2
    (129 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    MySQLSAP Crystal
    Likelihood to Recommend
    Oracle
    MySQL is best suited for applications on platform like high-traffic content-driven websites, small-scale web apps, data warehouses which regards light analytical workloads. However its less suited for areas like enterprise data warehouse, OLAP cubes, large-scale reporting, applications requiring flexible or semi-structured data like event logging systems, product configurations, dynamic forms.
    Incentivized
    Read full review
    SAP
    Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
    Incentivized
    Read full review
    Pros
    Oracle
    • Stable - it just runs, with minimal downtime or errors
    • Fast - well-structured data is quickly written and read
    • Secure - MySQL is easy to keep data secure from people and applications that shouldn't see it
    • Easy to use - SQL is industry standard so no problems with adding, editing and reading data stored in MySQL
    Incentivized
    Read full review
    SAP
    • Crystal Reports allows us to create a consistent template for all of our reports.
    • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
    • Crystal Reports can connect to a wide variety of data sources.
    • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
    Incentivized
    Read full review
    Cons
    Oracle
    • Learning curve: is big. Newbies will face problems in understanding the platform initially. However, with plenty of online resources, one can easily find solutions to problems and learn on the go.
    • Backup and restore: MySQL is not very seamless. Although the data is never ruptured or missed, the process involved is not very much user-friendly. Maybe, a new command-line interface for only the backup-restore functionality shall be set up again to make this very important step much easier to perform and maintain.
    Incentivized
    Read full review
    SAP
    • The export of reports to Excel is very cumbersome and the results are difficult to format.
    • The design of reports and the graphical features (e.g. charts) feel quite rigid.
    • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    For teaching Databases and SQL, I would definitely continue to use MySQL. It provides a good, solid foundation to learn about databases. Also to learn about the SQL language and how it works with the creation, insertion, deletion, updating, and manipulation of data, tables, and databases. This SQL language is a foundation and can be used to learn many other database related concepts.
    Incentivized
    Read full review
    SAP
    We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
    Read full review
    Usability
    Oracle
    I give MySQL a 9/10 overall because I really like it but I feel like there are a lot of tech people who would hate it if I gave it a 10/10. I've never had any problems with it or reached any of its limitations but I know a few people who have so I can't give it a 10/10 based on those complaints.
    Read full review
    SAP
    Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
    Incentivized
    Read full review
    Support Rating
    Oracle
    We have never contacted MySQL enterprise support team for any issues related to MySQL. This is because we have been using primarily the MySQL Server community edition and have been using the MySQL support forums for any questions and practical guidance that we needed before and during the technical implementations. Overall, the support community has been very helpful and allowed us to make the most out of the community edition.
    Incentivized
    Read full review
    SAP
    The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
    Incentivized
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    In-Person Training
    Oracle
    No answers on this topic
    SAP
    Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
    Incentivized
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    Implementation Rating
    Oracle
    1. Estimate your data size. 2. Test, test, and test.
    Incentivized
    Read full review
    SAP
    Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
    Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
    Incentivized
    Read full review
    Alternatives Considered
    Oracle
    MongoDB has a dynamic schema for how data is stored in 'documents' whereas MySQL is more structured with tables, columns, and rows. MongoDB was built for high availability whereas MySQL can be a challenge when it comes to replication of the data and making everything redundant in the event of a DR or outage.
    Incentivized
    Read full review
    SAP
    Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
    Incentivized
    Read full review
    Return on Investment
    Oracle
    • As it is an open source solution through community solution, we can use it in a multitude of projects without cost license
    • The acquisition by Oracle makes you need to contract support for the enterprise version
    • If you have knowledge about oracle databases, you can get more out of the enterprise version
    Incentivized
    Read full review
    SAP
    • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
    • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
    Incentivized
    Read full review
    ScreenShots

    SAP Crystal Screenshots

    Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports