N-able Mail Assure vs. Trend Micro Worry-Free Services Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
N-able Mail Assure
Score 4.6 out of 10
N/A
SolarWinds offers Mail Assure, a cloud-based email security solution designed to help customers stay in control and protect their inbound and outbound email using collective threat intelligence, 24/7 email continuity, and long-term email archiving.N/A
Trend Micro Worry-Free Services Suite
Score 8.1 out of 10
N/A
Trend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.N/A
Pricing
N-able Mail AssureTrend Micro Worry-Free Services Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
N-able Mail AssureTrend Micro Worry-Free Services Suite
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
N-able Mail AssureTrend Micro Worry-Free Services Suite
Top Pros
Top Cons
Features
N-able Mail AssureTrend Micro Worry-Free Services Suite
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
N-able Mail Assure
8.4
3 Ratings
0% below category average
Trend Micro Worry-Free Services Suite
-
Ratings
Anti-malware8.33 Ratings00 Ratings
Customizability7.83 Ratings00 Ratings
Threat Detection8.83 Ratings00 Ratings
Management Tools8.73 Ratings00 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
N-able Mail Assure
-
Ratings
Trend Micro Worry-Free Services Suite
8.6
2 Ratings
2% above category average
Anti-Exploit Technology00 Ratings7.02 Ratings
Endpoint Detection and Response (EDR)00 Ratings9.01 Ratings
Centralized Management00 Ratings9.52 Ratings
Hybrid Deployment Support00 Ratings9.01 Ratings
Infection Remediation00 Ratings8.52 Ratings
Vulnerability Management00 Ratings8.52 Ratings
Malware Detection00 Ratings8.52 Ratings
Best Alternatives
N-able Mail AssureTrend Micro Worry-Free Services Suite
Small Businesses
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.1 out of 10
ThreatLocker
ThreatLocker
Score 9.0 out of 10
Medium-sized Companies
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.4 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
N-able Mail AssureTrend Micro Worry-Free Services Suite
Likelihood to Recommend
4.0
(3 ratings)
7.5
(8 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
9.2
(3 ratings)
9.4
(2 ratings)
User Testimonials
N-able Mail AssureTrend Micro Worry-Free Services Suite
Likelihood to Recommend
N-able
SolarWinds Mail Assure is well suited to medium and large sized organizations that need a configurable and flexible mail filter. It is likely to not be appropriate for marketing firms that want a set it and forget it sort of filter that needs no adjustment.
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Trend Micro
With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
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Pros
N-able
  • Spam filtering
  • Adaptive learning for security
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Trend Micro
  • Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
  • Central Control Manager capabilities to have control about what happens in the environment
  • No need to have internal infrastructure to host further than your workstations or terminals
  • No need to have dedicated team for security or endpoint protection
  • Maintenance and updates are available just as released, no need to take actions on that side
  • Great capabilities as a connected threat defense platform
  • Endpoint protection features and quality for SMBs
  • Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage
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Cons
N-able
  • SMTP scanning trips some spam filters.
  • Releasing a quarantined spam email often requires admin intervention.
  • Console access is cumbersome for end users.
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Trend Micro
  • Price increases regularly.
  • When you actually want to uninstall the agent, sometimes it will refuse to do so. Luckily TM has a special uninstall tool if needed.
  • Can take awhile to dial in the thresholds against false positives.
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Usability
N-able
No answers on this topic
Trend Micro
Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
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Support Rating
N-able
The support has been rock solid, easy to communicate with, and highly knowledgable.
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Trend Micro
The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
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Alternatives Considered
N-able
We have used a few mail security options, including SpamStopsHere. Mail Assure is easier to manage and adapts as it learns the email traffic and patterns that come into the company. We use most of the SolarWinds suite, including MSPManager, N-central, Passportal, and Endpoint Security. We have been happy with their products and they are always quick to respond to their support tickets.
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Trend Micro
Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
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Return on Investment
N-able
  • It cut down on the amount of spam we get.
  • It can differentiate a email box from an alias attached so it must be specified to keep from being billed.
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Trend Micro
  • It has stopped several malicious items from getting into our system.
  • It's also saved money over our previous Anti-Virus solution (Kaspersky)
  • Ease of Setup/Use
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