8 Ratings
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Score 7.8 out of 100
19 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Secure Email Gateway

    8.4

    N-able Mail Assure

    84%

    Trend Micro Worry-Free Services Suite

    Feature Set Not Supported
    N/A
    N-able Mail Assure ranks higher in 4/4 features

    Anti-malware

    8.3
    83%
    3 Ratings
    N/A
    0 Ratings

    Cusomizability

    7.8
    78%
    3 Ratings
    N/A
    0 Ratings

    Threat Detection

    8.8
    88%
    3 Ratings
    N/A
    0 Ratings

    Management Tools

    8.7
    87%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Trend Micro Worry-Free Services Suite is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    4.1

    N-able Mail Assure

    41%
    3 Ratings
    9.6

    Trend Micro Worry-Free Services Suite

    96%
    6 Ratings

    Usability

    N-able Mail Assure

    N/A
    0 Ratings
    7.0

    Trend Micro Worry-Free Services Suite

    70%
    1 Rating

    Support Rating

    9.3

    N-able Mail Assure

    93%
    5 Ratings
    9.4

    Trend Micro Worry-Free Services Suite

    94%
    4 Ratings

    Likelihood to Recommend

    N-able

    SolarWinds Mail Assure is well suited to medium and large sized organizations that need a configurable and flexible mail filter. It is likely to not be appropriate for marketing firms that want a set it and forget it sort of filter that needs no adjustment.
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    Trend Micro

    Trend Micro is well suited solution for SMBs, for companies with less than 100 endpoints or devices to protect. Where there is no internal infrastructure to host endpoint protection platforms and there are not internal IT teams or security focused personnel. Not suitable for businesses with more than 200 devices as you can lose effectiveness on the protection intended to be provided.
    Read full review

    Pros

    N-able

    • Spam filtering
    • Adaptive learning for security
    Read full review

    Trend Micro

    • Very granular control settings like URL filter/block and separate policies for servers vs workstations.
    • Password restrictions on exiting and uninstalling the software on the end points.
    • You can force updates and scans at any time from admin console.
    Read full review

    Cons

    N-able

    • SMTP scanning trips some spam filters.
    • Releasing a quarantined spam email often requires admin intervention.
    • Console access is cumbersome for end users.
    Read full review

    Trend Micro

    • Apple Mac client is troublesome.
    • Policies are clunky and difficult to understand.
    • Security Agent dashboard lacks tools needed to remediate problems.
    • Technical support was less than satisfactory.
    Read full review

    Pricing Details

    N-able Mail Assure

    Starting Price

    Editions & Modules

    N-able Mail Assure editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Trend Micro Worry-Free Services Suite

      Starting Price

      Editions & Modules

      Trend Micro Worry-Free Services Suite editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Usability

        N-able

        No answers on this topic

        Trend Micro

        Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
        Read full review

        Support Rating

        N-able

        The support has been rock solid, easy to communicate with, and highly knowledgable.
        Read full review

        Trend Micro

        The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
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        Alternatives Considered

        N-able

        We have used a few mail security options, including SpamStopsHere. Mail Assure is easier to manage and adapts as it learns the email traffic and patterns that come into the company. We use most of the SolarWinds suite, including MSPManager, N-central, Passportal, and Endpoint Security. We have been happy with their products and they are always quick to respond to their support tickets.
        Read full review

        Trend Micro

        Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
        Read full review

        Return on Investment

        N-able

        • It cut down on the amount of spam we get.
        • It can differentiate a email box from an alias attached so it must be specified to keep from being billed.
        Read full review

        Trend Micro

        • It has stopped several malicious items from getting into our system.
        • It's also saved money over our previous Anti-Virus solution (Kaspersky)
        • Ease of Setup/Use
        Read full review

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