What users are saying about
83 Ratings
3 Ratings
83 Ratings
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Score 7.8 out of 100
3 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Monitoring Tasks

    N-able RMM

    Feature Set Not Supported
    N/A
    7.4

    Uptrends

    74%
    Uptrends ranks higher in 5/5 features

    Remote monitoring

    N/A
    0 Ratings
    8.1
    81%
    2 Ratings

    Network device monitoring

    N/A
    0 Ratings
    8.9
    89%
    2 Ratings

    Multiple Server Monitoring

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Multi-device monitoring

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Automated alerts and notifications

    N/A
    0 Ratings
    7.1
    71%
    2 Ratings

    Management Tasks

    N-able RMM

    Feature Set Not Supported
    N/A
    7.5

    Uptrends

    75%
    Uptrends ranks higher in 4/4 features

    Patch Management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Service configuration management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Software and hardware inventory

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Policy-based automation

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Reporting

    N-able RMM

    Feature Set Not Supported
    N/A
    7.7

    Uptrends

    77%
    Uptrends ranks higher in 4/4 features

    Performance data reports

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Customizable reporting

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Data visualization

    N/A
    0 Ratings
    8.9
    89%
    2 Ratings

    Risk analysis

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Security

    N-able RMM

    Feature Set Not Supported
    N/A
    7.3

    Uptrends

    73%
    Uptrends ranks higher in 3/3 features

    Data backup and recovery

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Antivirus and malware management

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Administrator access control

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • N-able RMM is rated higher in 1 area: Support Rating
    • Uptrends is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.4

    N-able RMM

    64%
    28 Ratings
    9.0

    Uptrends

    90%
    2 Ratings

    Usability

    9.4

    N-able RMM

    94%
    2 Ratings

    Uptrends

    N/A
    0 Ratings

    Support Rating

    7.2

    N-able RMM

    72%
    2 Ratings
    7.0

    Uptrends

    70%
    2 Ratings

    Likelihood to Recommend

    N-able

    SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
    Read full review

    Uptrends

    Uptrends has more than 100 checkpoints all around the world. Which helps to track product performance and uptime in 1, 5, 10, or more minutes check interval. Alerts with error info got during checks help to determine issue type and transfer it to the relevant department. A synthetic check needs some improvements to cover standard web application needs, but recording those scripts is very easy with google extension.
    Read full review

    Pros

    N-able

    • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
    • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
    • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
    Read full review

    Uptrends

    • Monitors downtime.
    • Waterfall of resources when loading pages.
    Read full review

    Cons

    N-able

    • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
    • Load times in certain menus, regardless of server specs.
    • Integration with 3rd party applications.
    • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
    Read full review

    Uptrends

    • Custom alert text option on mail
    • The synthetic tool needs some improvement when the last used device has not to support for recording scenarios in iframe located elements.
    Read full review

    Pricing Details

    N-able RMM

    Starting Price

    Editions & Modules

    N-able RMM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Uptrends

      Starting Price

      $16.21 per month

      Editions & Modules

      Uptrends editions and modules pricing
      EditionModules
      Starter$16.211
      Business$22.612
      Enterprise$54.043

      Footnotes

      1. per month
      2. per month
      3. per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      The basic plans (Starter, Premium, and Professional) come with a fixed amount of uptime monitors you can use for the price shown. The advanced plans (Business and Enterprise) are fully customizable, so you only pay for what you need. The price gets higher based on the number of monitors you add. You can calculate the exact fee in your account using our pricing configurator

      Usability

      N-able

      The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
      Read full review

      Uptrends

      No answers on this topic

      Support Rating

      N-able

      The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
      Read full review

      Uptrends

      Support average response time is 24 hours, which is quite a significant time when having some issues and needs help. They have notification issues as well. I mean, when a customer needs to be notified, for example canceling anything related acc maybe they sent notification and service suspend immediately, no pre notifications to act and be ready not to be blind.
      Read full review

      Alternatives Considered

      N-able

      SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
      Read full review

      Uptrends

      The price range is good if compared with the following tools. Alerts are informative, easy to connect with chat ops software, like slack, which is widely used by teams in my company. Performance measurement, which can be tracked day by day and can be delivered to stakeholders, all this made me decide to choose this tool.
      Read full review

      Return on Investment

      N-able

      • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
      • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
      • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
      Read full review

      Uptrends

      • Ability to monitor uptime.
      • Cost savings over competitors.
      Read full review

      Screenshots

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