N-able Take Control vs. Oracle Secure Global Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
N-able Take Control
Score 8.8 out of 10
N/A
N-able™ Take Control (formerly Solarwinds Take Control) and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from those platforms or their iOS® or Android® devices with the N-able native app. With N-able Take Control, users can assign techs or whole departments to specific customers or individuals so that…
$19
per month
Oracle SGD
Score 6.0 out of 10
N/A
Oracle Secure Global Desktop is a secure remote access solution for enterprises for use within and without the corporate firewall, also for virtualization.N/A
Pricing
N-able Take ControlOracle Secure Global Desktop
Editions & Modules
Take Control
$19
per month
Take Control Plus
$45
per month
No answers on this topic
Offerings
Pricing Offerings
N-able Take ControlOracle SGD
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo credit card required. Login info sent directly to your email. Access technical support during your trial.
More Pricing Information
Community Pulse
N-able Take ControlOracle Secure Global Desktop
Top Pros
Top Cons
Features
N-able Take ControlOracle Secure Global Desktop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
N-able Take Control
8.2
13 Ratings
0% below category average
Oracle Secure Global Desktop
7.4
1 Ratings
11% below category average
Screen sharing8.712 Ratings9.01 Ratings
File transfer8.413 Ratings9.01 Ratings
Instant message8.311 Ratings1.01 Ratings
Secure remote access with Smart Card authentication8.21 Ratings10.01 Ratings
Access to sleeping/powered-off computers2.04 Ratings8.01 Ratings
Over-the-Internet remote session8.612 Ratings10.01 Ratings
Initiate remote control from mobile10.07 Ratings5.01 Ratings
Remote management of servers & workstations8.412 Ratings10.01 Ratings
Remote Active Directory® management8.54 Ratings7.01 Ratings
Centralized management dashboard8.310 Ratings8.01 Ratings
Session record10.06 Ratings8.01 Ratings
Annotations8.64 Ratings6.01 Ratings
Monitoring and Alerts8.310 Ratings3.01 Ratings
Multi-platform remote control8.810 Ratings9.01 Ratings
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Score 9.1 out of 10
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Score 9.1 out of 10
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User Ratings
N-able Take ControlOracle Secure Global Desktop
Likelihood to Recommend
8.4
(13 ratings)
8.0
(1 ratings)
User Testimonials
N-able Take ControlOracle Secure Global Desktop
Likelihood to Recommend
N-able
I have used a number of remote access systems over my IT/MSP career, and Take Control stands out as the best I have ever used. If you are using the N-Able RMM I highly recommend, Take Control over the other options that can be integrated into the platform
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Oracle
I believe Oracle Secure Global Desktop is better used on a larger device such as a desktop or laptop, as the Android platform is a bit confusing when initially introduced to fellow employees who were familiar with the other layout.
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Pros
N-able
  • Take Control is really good at accessing a device with no end-user involvement. The user doesn't have to click on permissions or visit a particular site. We simply can take control of their device from the RMM dashboard.
  • If Microsoft issues a patch/update, I can schedule a release of a mass install to all client sites at the click of a mouse from within my office.
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Oracle
  • Very secure.
  • Simple layout that is easily understood by different levels of experience.
  • My company works with Linux and Windows - Oracle Secure Global Desktop easily operates on both platforms.
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Cons
N-able
  • Performance on low-end machines.
  • Verbosity when changing stream quality.
  • File manager needs improving, dragging files causes graphical issues.
  • Connection time needs to be reduced.
  • Ability to adjust re-connection time.
  • Integration with more password-storage applications.
  • Screen blanking is buggy in some instances and makes the session unusable.
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Oracle
  • Is not supported on Apple devices.
  • Support on Android - the functionality feels flimsy and the layout isn't as user friendly as I thought it would be in comparison to when it is used on a desktop platform.
  • Initially, when first using the product a year or so ago, I received a lot of complaints of random error messages. Though that problem seems to have been solved in the interim.
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Alternatives Considered
N-able
We were primarily a team-viewer customer before this point but the continued increases on cost, feature issues as well as core functionality and load issues we were beginning to see on the host machines we started looking for other options. As we were already a solar-winds customer utilizing the SAAS and Take Control for our Managed customers it was a no-brainer to look into Take Control. After a short review and the fact that we are already very familiar with the system via our management dashboard, it was an easy yes
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Oracle
Tarantella gave us a lot of issues, but with Oracle Secure Global Desktop [we got] the huge portfolio of Oracle applications from almost any browser, without the headache of application dependencies, plugins, java etc. My fellow employees like the way Oracle Secure Global Desktop gives us the "feel" of many little desktops but with one machine.
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Return on Investment
N-able
  • We we're able to bundle Take Control into our RMM pricing removing the need to pay for a separate system and maintain its intergration
  • Remote access is only a click away saving our techs time
  • Reliable connection mean issues are resolved without having to 'fix' the remote access first
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Oracle
  • Efficiency is definitely a good description. The easy to use platform allows fellow employees to move through their online apps with ease.
  • Applying new online apps is a lot easier, as we do not have to rely on a central server to pull information.
  • As our client is national, it's good to have quick, reliable cloud access to all sensitive materials without worrying about security issues.
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ScreenShots

N-able Take Control Screenshots

Screenshot of N-able Take Control DashboardScreenshot of Take Control - home