What users are saying about
37 Ratings
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Score 8.8 out of 100
9 Ratings
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Score 8 out of 100

Feature Set Ratings

  • Radmin Remote Administrator ranks higher in 1 feature set: Remote Administration

Remote Administration

8.4

N-able Take Control

84%
8.7

Radmin Remote Administrator

87%
N-able Take Control ranks higher in 9/14 features

Screen sharing

9.0
90%
11 Ratings
8.0
80%
2 Ratings

File transfer

8.7
87%
12 Ratings
4.0
40%
2 Ratings

Instant message

8.5
85%
10 Ratings
7.0
70%
2 Ratings

Secure remote access with Smart Card authentication

8.2
82%
1 Rating
N/A
0 Ratings

Access to sleeping/powered-off computers

2.0
20%
4 Ratings
10.0
100%
1 Rating

Over-the-Internet remote session

9.0
90%
11 Ratings
8.0
80%
2 Ratings

Initiate remote control from mobile

10.0
100%
7 Ratings
N/A
0 Ratings

Remote management of servers & workstations

8.7
87%
11 Ratings
7.0
70%
2 Ratings

Remote Active Directory® management

8.5
85%
4 Ratings
10.0
100%
1 Rating

Centralized management dashboard

8.5
85%
9 Ratings
10.0
100%
2 Ratings

Session record

10.0
100%
6 Ratings
10.0
100%
1 Rating

Annotations

8.6
86%
4 Ratings
10.0
100%
1 Rating

Monitoring and Alerts

8.5
85%
9 Ratings
10.0
100%
1 Rating

Multi-platform remote control

10.0
100%
9 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • Radmin Remote Administrator is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.7

N-able Take Control

87%
12 Ratings
9.0

Radmin Remote Administrator

90%
2 Ratings

Likelihood to Recommend

N-able

I have used a number of remote access systems over my IT/MSP career, and Take Control stands out as the best I have ever used. If you are using the N-Able RMM I highly recommend, Take Control over the other options that can be integrated into the platform
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Famatech

If a colleague who works from home experiences connection problems with the VPN client and remote windows desktop with Radmin, it is possible to connect to the machine without any authorization from the end user and proceed with the configuration/installation of the valid applications for connecting to the remote desktop of the his work computer
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Pros

N-able

  • Take Control is really good at accessing a device with no end-user involvement. The user doesn't have to click on permissions or visit a particular site. We simply can take control of their device from the RMM dashboard.
  • If Microsoft issues a patch/update, I can schedule a release of a mass install to all client sites at the click of a mouse from within my office.
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Famatech

  • It allows you to add equipment to connect to it
  • It allows you to save the information of the connected equipment
  • It allows you to eliminate equipment or modify the information of the same ones if it has changed
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Cons

N-able

  • Performance on low-end machines.
  • Verbosity when changing stream quality.
  • File manager needs improving, dragging files causes graphical issues.
  • Connection time needs to be reduced.
  • Ability to adjust re-connection time.
  • Integration with more password-storage applications.
  • Screen blanking is buggy in some instances and makes the session unusable.
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Famatech

  • Connection speed to improve
  • Infrequent but existing disconnections
  • None
Read full review

Pricing Details

N-able Take Control

Starting Price

$19 per month

Editions & Modules

N-able Take Control editions and modules pricing
EditionModules
Take Control$191
Take Control Plus$452

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

No credit card required. Login info sent directly to your email. Access technical support during your trial.

Radmin Remote Administrator

Starting Price

Editions & Modules

Radmin Remote Administrator editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Alternatives Considered

    N-able

    We were primarily a team-viewer customer before this point but the continued increases on cost, feature issues as well as core functionality and load issues we were beginning to see on the host machines we started looking for other options. As we were already a solar-winds customer utilizing the SAAS and Take Control for our Managed customers it was a no-brainer to look into Take Control. After a short review and the fact that we are already very familiar with the system via our management dashboard, it was an easy yes
    Read full review

    Famatech

    Read full review

    Return on Investment

    N-able

    • We we're able to bundle Take Control into our RMM pricing removing the need to pay for a separate system and maintain its intergration
    • Remote access is only a click away saving our techs time
    • Reliable connection mean issues are resolved without having to 'fix' the remote access first
    Read full review

    Famatech

    • Easy remote work troubleshooting
    • Easy staff training
    • it is not possible to connect to Radmin with smartphone apps
    Read full review

    Screenshots

    Add comparison