Nagios XI vs. Splunk IT Service Intelligence (ITSI)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nagios XI
Score 8.6 out of 10
N/A
Nagios XI is an Enterprise Server and Network Monitoring Software, built on Nagios Core and designed to comprehensive application, service, and network monitoring in a central solution. Nagios XI is available in two different editions: Standard Edition and an Enterprise Edition. The Enterprise Edition provides users with additional functionality and includes features that are designed to aid in…
$1,995
Per Instance
Splunk IT Service Intelligence (ITSI)
Score 10.0 out of 10
N/A
Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
Pricing
Nagios XISplunk IT Service Intelligence (ITSI)
Editions & Modules
Standard
$1995
Per Instance
Enterprise
$3495
Per Instance
No answers on this topic
Offerings
Pricing Offerings
Nagios XISplunk IT Service Intelligence (ITSI)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Nagios XISplunk IT Service Intelligence (ITSI)
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User Ratings
Nagios XISplunk IT Service Intelligence (ITSI)
Likelihood to Recommend
8.0
(4 ratings)
10.0
(28 ratings)
Likelihood to Renew
8.0
(1 ratings)
8.2
(2 ratings)
Usability
8.0
(1 ratings)
10.0
(1 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(3 ratings)
8.9
(2 ratings)
Implementation Rating
5.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Nagios XISplunk IT Service Intelligence (ITSI)
Likelihood to Recommend
Nagios Enterprises
If anyone looking for the monitoring system for the infrastructure this is the go-to tool which monitors all infrastructure related components from server health to Networking and update us with mails and can be easily integrated with multiple other tools as needed for example PagerDuty , Also this suits good both on premises and cloud environments as well. If we are managing complex environment this tool for monitoring is best one.
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Cisco
Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
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Pros
Nagios Enterprises
  • Network monitoring.
  • Database monitoring.
  • Windows Server monitoring.
  • Cluster Service monitoring.
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Cisco
  • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
  • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
  • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
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Cons
Nagios Enterprises
  • Robust, but visually old interface. Requires a lot of work to become presentable.
  • Small selection of dashlets to construct new views.
  • No MS Azure monitoring ability, nothing for “as service,” very limited Amazon cloud monitoring abilities.
  • Questionable price politics (could make it a lot less for developing markets to actually increase use of the product and R&D budgets).
  • No report designers nor the ability to create new reports. No changes in this area for years.
  • Overall lack of new developments, making this product more and more outdated.
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Cisco
  • ITSI really needs a robust splunk log ingestion infrastructure at its core
  • ITSI requires a great engineering team to build out the automated discovery and topology
  • Unless you use an API to build the topology, the view can quickly become static
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Likelihood to Renew
Nagios Enterprises
This tool has been has been of great use and learning , offering exceptional ease of use, scalability, and detailed reporting. It has a lot of customization options and proactive monitoring which have significantly improved our infrastructure management.It's UI & functions are good. Also has built in templates for various end points.It also provides graphical reports. With a Dashboard you can monitor easily
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Cisco
We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
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Usability
Nagios Enterprises
We
are using Nagios XI in our organization primarily for monitoring all our
application servers and databases, this is helping us in addressing all the
infrastructure issues in advance by alerting us when it any server hits the
threshold as per the initial parameter setup also it has free tier which helps for small scale applications monitoring to save some expenses.
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Cisco
Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
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Reliability and Availability
Nagios Enterprises
Never seen any such outages with Nagios XI till day it was available all the time working as expected
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Cisco
No answers on this topic
Performance
Nagios Enterprises
Performance wise it does its best job we monitor more than 500 Servers and we use this tool for Analysis also so never felt any lag
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Cisco
No answers on this topic
Support Rating
Nagios Enterprises
Nagios XI support has plans to offer the following features:
  • Access to knowledgeable IT professionals – including support staff and developers.
  • Access to customer-only tutorials, documentation, and content in the Nagios Library.
  • Access to customer-only boards on our support forum for expedited assistance.
  • Access to customer-only email support for fast, confidential assistance.
  • Discounts on future license purchases.
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Cisco
During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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Implementation Rating
Nagios Enterprises
I have been participated in the few implementations, and I would say its bit complex when its come to initial setup once its set post that its easy to manage
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Cisco
No answers on this topic
Alternatives Considered
Nagios Enterprises
Cost efficiency is the main reason which we opted [for] Nagios as we were previously using IDERA tool with comprehensive database monitoring solutions, but the slow performance we are getting while monitoring the instance of the database.
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Cisco
Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
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Scalability
Nagios Enterprises
We have installed Nagios XI for our monitoring system and with this we are managing around 600 servers in total and not seen any major issues with its scalability we can scale it as much as we require and also installed on various applications servers and working as expected
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Cisco
No answers on this topic
Return on Investment
Nagios Enterprises
  • Very good ROI.
  • Good results as capacity mgmt tool.
  • Good results as application monitoring tool.
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Cisco
  • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
  • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
  • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
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ScreenShots