What users are saying about
36 Ratings
29 Ratings
36 Ratings
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Score 8.9 out of 100
29 Ratings
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Score 7.8 out of 100

Attribute Ratings

  • Namecheap is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

10.0

Namecheap

100%
12 Ratings
6.0

SiteGround

60%
12 Ratings

Support Rating

10.0

Namecheap

100%
2 Ratings
9.9

SiteGround

99%
7 Ratings

Likelihood to Recommend

Namecheap

Namecheap is the absolute best domain registrar that I have used, and I have used just about all of the big names. They are priced right; they offer excellent customer service, their FAQs and documentation are excellent. They don’t spam you with offers for things you don’t want, and they don’t have misleading practices like hiding that the first-year fee is 1/10 of the regular annual cost. They don’t try to sneak in a change to your bill and charge you for multiple years when you’ve already set it to a one-year renewal. The only negative of Namecheap is its brand name. I have had a few raised eyebrows when I have told executives that we are using Namecheap. It doesn’t sound like a professional service. It sounds like a consumer service. This is terrible because they are the MOST professional service and reliable service of all the services I work with on a daily basis.
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SiteGround

If you've got a WordPress site and are unhappy with the performance, support or price of your current hosting service, SiteGround is well worth checking out as it excels in all those areas. From a single one-off blog, to more robust hosting packages, they offer a range of options that are well-suited to any budget or service need. Everybody, from noobs to experienced developers needs support from time to time, and SiteGround's team is the best I've seen. Not only are they easy to communicate with and highly proficient to solve any issue I've thrown their way, they're also easy to reach with multiple access options with minimal wait times.
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Pros

Namecheap

  • Domain registration is easy. This is big because when finding the perfect domain name, you have to do a lot of domain checking to see what is available. Namecheap not only makes this easy, but they recommend other domains that you might like instead, if the one you want is taken. They also allow you to sell domains and buy premium domains from other sellers if they are already registered to them.
  • Free Whois Guard & privacy. This is HUGE. All those annoying phone calls and emails you get the second you register a domain, they will stop when you start using NameCheap to register your domains. This is because they provide free Whois and domain privacy with all domains, for the life of the domain as long as it is registered with them. I love this and it is a huge selling point.
  • Easy updating and management of domains. This is a must. At many time, I need to update the nameservers of multiple domains at once. Namecheap makes it extremely easy to do this and allows for bulk updating. Things also seem to propagate quicker than other domain providers.
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SiteGround

  • You get a number of page views as a guide to your bandwidth, and a fixed amount of disk space on the server. So you know what you have to work with. No hazy promises of “unlimited” resources.
  • If you pay more, you’re allocated a server with fewer accounts, so there’s less chance you’ll be slowed down by your neighbors.
  • Its self-help material is pretty good — close to InMotion Hosting for knowledgebase quality.
  • SiteGround tackles slow speeds from all angles, using SSD storage, Nginx, SuperCacher, CloudFlare CDN, and HHVM.
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Cons

Namecheap

  • I wonder if it's feasible to have bulk discounts or a loyalty program?
  • They may have this already, but features to buy and sell premium domains, or browse ones for sale, would be great.
  • We don't use their hosting because there are higher quality options, but it'd be great if they did better hosting so we could keep it all under one roof.
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SiteGround

  • Business model and clarity about prices after the second year
  • Server Performance when it's stressed or under a big volume of traffic
  • Upgrading model. Sometimes I felt like it was mandatory to update and pay more for basic needs, even with low traffic volumes
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Pricing Details

Namecheap

Starting Price

$5.98 per year

Editions & Modules

Namecheap editions and modules pricing
EditionModules
domain - .com$5.981
domain - .net$10.982
domain - .org$8.983
Shared Hosting - Stellar Business$58.884
Business Email - Starter$10.885
Business Email - Pro$25.886
Dedicated Server Hosting - Xeon E-2234$915.887
Dedicated Server Hosting - Xeon E-2236$1175.888
Dedicated Server Hosting - Dual Xeon Silver 4208$2171.889
VPS Hosting - Pulsar$118.5610
VPS Hosting - Quasar$214.5611

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

SiteGround

Starting Price

Editions & Modules

SiteGround editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Support Rating

    Namecheap

    We very rarely have to reach out to customer support because the service is so quick, easy and intuitive to use. But when we have had to use it, the customer service was quick, reliable, answered our questions and addressed our problems without too much back and forth, and was native English speaking.
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    SiteGround

    I don't feel stress about the website and emails hosted with SiteGround. I like the customer/tech support, the agents are always polite and ready to find a solution. My websites are secure and has a free SSL certificate - I can get on with my business. The boost in speed to the webpage loads is a big bonus especially when designing and developing websites online. They also provide tips and how to videos on various topics which is valuable learning tool.
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    Alternatives Considered

    Namecheap

    Namecheap wins hands down on cost and ease of use. I have experienced zero compromise with using Namecheap. There was no trade-off to enjoy the cost savings. Namecheap does everything the other registrars do and more in some cases.
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    SiteGround

    Sadly, most web hosting companies are either not user-friendly or lack necessary features. No other web hosting company I've used has provided the level of reliability, features, and affordability that I've found with SiteGround with the exception of WP Engine which is a specialized WordPress host. SiteGround provides literally everything I want and need and does so at a very reasonable price.
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    Return on Investment

    Namecheap

    • Namecheap has saved us hundreds of dollars a year on services that we were required to pay extra for by NetworkSolutions that Namecheap provides for free.
    • Namecheap has made managing our domains simpler, saving us dozens of labor hours a year.
    • Namecheap has encouraged us to experiment with new domain names to see which ones work best. We couldn’t do this with our previous registrars because it was too hard to change from one domain to another.
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    SiteGround

    • All the sites I've set up at SiteGround are performing faster than they did at their previous hosting provider. This yields a superior customer experience and higher Google/SEO rankings.
    • Their service has been rock solid, necessitating little support (which is admittedly less than ideal for my support business, but a boon for my clients bottom line) and zero downtime.
    • Easy to get new sites up and running, which speeds creation of new businesses and rapid deployment of conceptual campaigns.
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