What users are saying about
24 Ratings
21 Ratings
24 Ratings
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Score 8.8 out of 100
21 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Namecheap

Namecheap is well suited for anyone wanting to register a new domain. Their prices are extremely hard to beat and the renewal costs are also acceptable. They make the search easy so it's the best place if you aren't sure which domain name you want yet. I cannot think of any scenarios where it would be a bad idea to use Namecheap. You can't beat the free whois privacy.
Joseph Condon | TrustRadius Reviewer

SiteGround

If you've got a WordPress site and are unhappy with the performance, support or price of your current hosting service, SiteGround is well worth checking out as it excels in all those areas. From a single one-off blog, to more robust hosting packages, they offer a range of options that are well-suited to any budget or service need.Everybody, from noobs to experienced developers needs support from time to time, and SiteGround's team is the best I've seen. Not only are they easy to communicate with and highly proficient to solve any issue I've thrown their way, they're also easy to reach with multiple access options with minimal wait times.
Gary Gray | TrustRadius Reviewer

Pros

Namecheap

  • Domain search: When you search for a domain you'd like to register, they provide a list of alternative options using other top level domains (TLDs)
  • Domain management: Managing domains in Namecheap is nice and simple. Plus, if you need to transfer ownership of a domain to another Namecheap user, the process is quite easy.
  • Domain sales: Namecheap always has some great domain sales/promotions going on. Need to pick up a domain for 88 cents? Check Namecheap.
  • Account security: They offer two factor authentication vie their Namecheap app. With that app, you're able to approve or deny login attempts. In my estimation, this is both easier and more secure than having a two factor auth security code emailed or sent to you phone.
  • Support: Their live chat support is a great option for getting in touch and solving any issues you might be having.
  • Hosting: They have some great low cost hosting options.
Brandon Zell | TrustRadius Reviewer

SiteGround

  • You get a number of page views as a guide to your bandwidth, and a fixed amount of disk space on the server. So you know what you have to work with. No hazy promises of “unlimited” resources.
  • If you pay more, you’re allocated a server with fewer accounts, so there’s less chance you’ll be slowed down by your neighbors.
  • Its self-help material is pretty good — close to InMotion Hosting for knowledgebase quality.
  • SiteGround tackles slow speeds from all angles, using SSD storage, Nginx, SuperCacher, CloudFlare CDN, and HHVM.
Anonymous | TrustRadius Reviewer

Cons

Namecheap

  • I wonder if it's feasible to have bulk discounts or a loyalty program?
  • They may have this already, but features to buy and sell premium domains, or browse ones for sale, would be great.
  • We don't use their hosting because there are higher quality options, but it'd be great if they did better hosting so we could keep it all under one roof.
Stephen Steinberg | TrustRadius Reviewer

SiteGround

  • Business model and clarity about prices after the second year
  • Server Performance when it's stressed or under a big volume of traffic
  • Upgrading model. Sometimes I felt like it was mandatory to update and pay more for basic needs, even with low traffic volumes
Emanuele Pagani | TrustRadius Reviewer

Support Rating

Namecheap

Namecheap 8.5
Based on 2 answers
They're decently responsive. Although agent switching can take a while they resolve most issues even though it may take a while.The knowledge base is decent but not always updated. Their agents are European and can sometimes struggle with the language but they try.I'd give them a 7 because I think although they're okay I still think they can go the extra mile like with siteground or another host.
Craige Hardel | TrustRadius Reviewer

SiteGround

SiteGround 9.7
Based on 7 answers
I don't feel stress about the website and emails hosted with SiteGround. I like the customer/tech support, the agents are always polite and ready to find a solution. My websites are secure and has a free SSL certificate - I can get on with my business. The boost in speed to the webpage loads is a big bonus especially when designing and developing websites online. They also provide tips and how to videos on various topics which is valuable learning tool.
Laura Glover | TrustRadius Reviewer

Alternatives Considered

Namecheap

Namecheap wins hands down on cost and ease of use. I have experienced zero compromise with using Namecheap. There was no trade-off to enjoy the cost savings. Namecheap does everything the other registrars do and more in some cases.
Cameron Renfro | TrustRadius Reviewer

SiteGround

Sadly, most web hosting companies are either not user-friendly or lack necessary features. No other web hosting company I've used has provided the level of reliability, features, and affordability that I've found with SiteGround with the exception of WP Engine which is a specialized WordPress host. SiteGround provides literally everything I want and need and does so at a very reasonable price.
Cameron Renfro | TrustRadius Reviewer

Return on Investment

Namecheap

  • Namecheap has had a positive impact on my overall business objectives. We have been able to register more domains in less time and for less cost. The process of finding a domain and checking out couldn't be easier with these guys.
  • The free whois privacy has saved us from many headaches because while it is free, it also prevents many annoying telemarketing calls and emails since our information is not floating around on the internet.
Joseph Condon | TrustRadius Reviewer

SiteGround

  • All the sites I've set up at SiteGround are performing faster than they did at their previous hosting provider. This yields a superior customer experience and higher Google/SEO rankings.
  • Their service has been rock solid, necessitating little support (which is admittedly less than ideal for my support business, but a boon for my clients bottom line) and zero downtime.
  • Easy to get new sites up and running, which speeds creation of new businesses and rapid deployment of conceptual campaigns.
Gary Gray | TrustRadius Reviewer

Pricing Details

Namecheap

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SiteGround

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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