What users are saying about
8 Ratings
4 Ratings
8 Ratings
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Score 8.2 out of 100
4 Ratings
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Score 8 out of 100

Attribute Ratings

  • Ordoro is rated higher in 1 area: Support Rating
  • Narvar and Ordoro are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Narvar

80%
5 Ratings
8.0

Ordoro

80%
4 Ratings

Usability

Narvar

N/A
0 Ratings
9.1

Ordoro

91%
1 Rating

Support Rating

8.0

Narvar

80%
2 Ratings
9.1

Ordoro

91%
2 Ratings

Implementation Rating

Narvar

N/A
0 Ratings
8.2

Ordoro

82%
2 Ratings

Likelihood to Recommend

Narvar

If you're not on a platform that has a branded post-purchase landing page or in-email estimated delivery date script, Narvar provides this experience. It's a nice-to-have for any brand that wants to provide a seamless, branded shopping experience for their customers. Narvar's grown rapidly and it seems they are increasing costs, which may be prohibitive and hard to justify for smaller companies.
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Ordoro

Ordoro is ideal for a company with multiple websites and/or sales channels that does both in-house shipping and has orders drop-shipped. Ordoro keeps orders and inventory in one central location, so you can manage orders, inventory, vendors, shipping, etc., all from one location. Creating and printing shipping labels is fast and simple. Ordoro's PO features and drop-ship integration with vendors has saved us a ton of time and hassle.
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Pros

Narvar

  • Narvar offered us a turn-key solution that we had up and running in less than a month.
  • Narvar offered several out of the box widgets (solutions) to help build/customize content (calendar view, milestone icons, SMS messaging and personalize content based on items purchased).
  • Narvar's solution is scalable/expandable to include returns (once we are ready).
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Ordoro

  • Ordoro manages inventory across multiple platforms very well. If you sell an item on one channel, it reduces your told inventory and updates it across all of your other channels so you never risk going out of stock on an item.
  • Ordoro is awesome for bringing all of your orders into one central location which streamlines shipping processes. They also provide reduced shipping costs for most well-known shipping carriers.
  • Ordoro has incredible technical support and customer care team. Unlike other similar products, when you call Ordoro, you talk to a real live person who is never reading a script and always friendly and happy to help with any questions you may have.
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Cons

Narvar

  • Pricing is much more expensive than competitors.
  • UI Design is often lacking.
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Ordoro

  • We would love for the ability to have more control of the packing slip templates (ie. add barcodes for order numbers on the packing slip etc.).
  • Wish it would sync to our eCommerce platform a bit more often than 1x per hour. We can manually sync, but that takes a few minutes.
  • Wish it would connect to the other software platform we use to manage our Amazon orders, Monsoon Commerce.
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Pricing Details

Narvar

Starting Price

Editions & Modules

Narvar editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Ordoro

    Starting Price

    Editions & Modules

    Ordoro editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Narvar

      No answers on this topic

      Ordoro

      Ordoro really excels in its simplicity and elegance. From set up, to everyday use, it's very intuitive and easy to learn
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      Support Rating

      Narvar

      Once it's set up, it doesn't require much support. We used to have quarterly or bi-annual touch bases with an account person to review our rating and customer usage but haven't heard from them in a while - either because we're too small or they got rid of this interaction. Can't say we miss it though because we can see our rating and feedback, and there is only so much you can do within the confines of the platform without adding on new functionality.
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      Ordoro

      In the six years we've used Ordoro, their customer service has been responsive, helpful, and knowledgeable. They have a robust support center for DIY answers, and honestly, we don't need support often because their product is so reliable. But when we need to reach a human for additional support, they have always been excellent.
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      Implementation Rating

      Narvar

      No answers on this topic

      Ordoro

      Change always takes time and adjusment, but set up was so simple. Once we were fully set up, Ordoro w
      Read full review

      Alternatives Considered

      Narvar

      At the time, Narvar had no other competitors to my knowledge. We looked at building this functionality in house which had a 3 month estimate. Everyone involved happily welcomed the tool.
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      Ordoro

      Other solutions may be more advanced or complete for certain tasks, however they are either more expensive or otherwise cover only partial operational requirements. For example, you may find a superior solution for inventory or fulfillment management, which will force you to work in two or more different systems, In addition the total cost will be usually more than you would pay for Ordoro. Some systems may be more complete than Ordoro, but at the same time too expensive for most small business. Ordoro has excellent customer service, superior to many similar, cost-effective, solutions.
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      Return on Investment

      Narvar

      • Not sure we could attribute ROI to this tool.
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      Ordoro

      • By using Ordoro, we have saved money by taking advantage of their reduced shipping costs.
      • We have saved time by using Ordoro because we are no longer manually managing inventory across multiple channels.
      • Ordoro is affordable and has allowed us to easily scale up or down as our business needs have changed.
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