What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.4 out of 100
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Attribute Ratings

  • Salesforce.org Nonprofit Cloud is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

4.6

NationBuilder

46%
5 Ratings
8.9

Salesforce.org Nonprofit Cloud

89%
29 Ratings

Likelihood to Renew

NationBuilder

N/A
0 Ratings
10.0

Salesforce.org Nonprofit Cloud

100%
1 Rating

Usability

NationBuilder

N/A
0 Ratings
8.0

Salesforce.org Nonprofit Cloud

80%
1 Rating

Support Rating

NationBuilder

N/A
0 Ratings
8.8

Salesforce.org Nonprofit Cloud

88%
16 Ratings

Likelihood to Recommend

NationBuilder

If you are managing a nonprofit agency, advocacy group, or political campaign, NationBuilder is likely the best tool available for the job. It has everything you need in one package, excellent support from NationBuilder reps, and plenty of reputable case studies that show its effectiveness. There is also a robust network of capable partners that build custom solutions and provide consulting.
Read full review

Salesforce

If you only want to track donations, I'd go with something simpler. If you want to track donations and programs and connections between them, there may be nothing better. If you have no technical abilities and no budget, restricted yourself solely to what it does as described exactly in the manual. If you can't devote about 0.25FTE to the constant maintenance and upgrades, don't go with it.
Read full review

Pros

NationBuilder

  • Great platform for managing website, social media, and donations in a single dashboard.
  • Some particularly helpful features includes turf maps for walking door to door.
  • I really appreciate the included voter files.
Read full review

Salesforce

  • NPSP is designed to help with donor management.
  • There are free add-ons for volunteer management.
  • There is a new Program Management Module to better manage program participation and attendance.
  • Campaigns help organize and report on marketing efforts though we use a third-party solution to send out marketing materials.
Read full review

Cons

NationBuilder

  • NationBuilder lacks the ability to create a message board.
  • NationBuilder needs to add threaded comments so you can respond to people who comment on your page.
  • NationBuilder needs to make it easier to offer tiered memberships.
Read full review

Salesforce

  • Learning curve - very powerful, but takes time to learn
  • Batch processing - takes time and advanced skills to reach efficiency for data entry and certain operations which you want to do in batch
  • Mass email is extremely limited - must choose a third party tool which adds complexity and cost to the system
Read full review

Pricing Details

NationBuilder

Starting Price

$35 per month

Editions & Modules

NationBuilder editions and modules pricing
EditionModules
Starter$35.001
Pro$159.002

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Salesforce.org Nonprofit Cloud

Starting Price

Editions & Modules

Salesforce.org Nonprofit Cloud editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    NationBuilder

    No answers on this topic

    Salesforce

    There is really no other tool to compare and especially since Salesforce for Nonprofits is free!!
    Read full review

    Usability

    NationBuilder

    No answers on this topic

    Salesforce

    I think Salesforce has so much functionality that it makes it difficult in terms of overall usability. Once you can figure it out, it's a 10/10, it's just getting there. If you're willing to do the work to figure it out then you're golden. For what it's worth, I don't know if you're going to find something with this level of functionality that's easier to figure out
    Read full review

    Support Rating

    NationBuilder

    No answers on this topic

    Salesforce

    I have never had bad conversations with any support people with Salesforce but we also have not used them very much. I put it a little less because we are struggling to switch to lightning (some of our custom features do not migrate well) and it feels like the help and support for a little organization is not incredibly helpful unless we want to spend a lot of money.
    Read full review

    Alternatives Considered

    NationBuilder

    I'm not sure. I was not involved at this stage of the decision-making process
    Read full review

    Salesforce

    As a cloud native organization with no previous Microsoft infrastructure, Salesforce was a more logical and effective option for us. The suite of products was also far more comprehensive and required less customization. We were able to adopt a "configure not code" approach to our development of systems to support our mission that lowered the cost of upgrades.
    Read full review

    Return on Investment

    NationBuilder

    • The NationBuilder ecosystem is a well-connected, supportive bunch and it has been great to be a part of that
    • Most inquiring clients are already aware of NationBuilder's benefits and know what they want to accomplish. This saves time during the on-boarding process
    • NationBuilder's sales team is undereducated about the platform and I have received feedback from clients that they are sharks/difficult to work with. This is a big problem and I have lost business from it
    Read full review

    Salesforce

    • Salesforce has allowed us to easily track donor communications in one area, which I believe has improved our donor communication overall.
    • Salesforce for Nonprofits has made it easier on my org to track and pull donation-related information and has reduced the amount of time we need to do these regular tasks.
    Read full review

    Screenshots

    Add comparison