TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Quid

    Score5 out of 10
    Enterprise companies (1,001+ employees)
    Quid supports AI-driven consumer and market intelligence. Their Generative AI provides organizations with a holistic insight into customer context. Beyond capturing data, Quid enables organizations to see data through the lens of the future. By moving beyond data analysis, Quid predicts future trends, bridging data collection with predictive accuracy. Quid states its customers currently include companies like Ogilvy, T-Mobile, Lufthansa, and Walmart, who use Quid for an in-depth understanding of…N/A

    NodeXL Pro

    Score10 out of 10
    Small Businesses (1-50 employees)
    NodeXL offers insights into Networks. Webs of connections define the modern world. Social networks, and particularly social media networks, are now a major force in business, politics, and culture. NodeXL enables users to collect, analyze, visualize, and report on networks. Users can import network data from Twitter, YouTube, and Wikis. Network data sets are present in many databases. When it is possible to answer the questions: Who did what with whom when and where, then NodeXL…

    $39

    per year per user

    Pricing
    QuidNodeXL Pro
    Editions & Modules
    No answers on this topic
    NodeXL Pro - Annual Desktop - Student
    $39
    per year per user
    NodeXL Pro - Monthly Cloud - Student
    $39
    per month per user
    NodeXL Pro - Monthly Cloud - Non-profit/Academic
    $69
    per month per user
    NodeXL Pro - Monthly Cloud - Commercial
    $99
    per month per user
    NodeXL Pro - Annual Desktop - Non-profit/Academic
    $239
    per year per user
    NodeXL Pro - Annual Desktop - Commercial
    $799
    per year per user
    Offerings
    Pricing Offerings
    QuidNodeXL Pro
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    QuidNodeXL Pro
    Small Businesses
    No answers on this topic
    Talkwalker by Hootsuite
    Score8.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Talkwalker by Hootsuite
    Score8.2 out of 10
    Enterprises
    No answers on this topic
    1-Social
    Score5.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuidNodeXL Pro
    Likelihood to Recommend
    7.0
    (111 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.1
    (87 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (13 ratings)
    -
    (0 ratings)
    Performance
    9.5
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (11 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.6
    (4 ratings)
    -
    (0 ratings)
    Configurability
    8.5
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    QuidNodeXL Pro
    Likelihood to Recommend
    Quid
    In my use of [NetBase] Quid, I found the tool particularly suitable for curating pertinent content. It allowed me to develop more comprehensive analysis at a larger scale, all while substantially reducing the amount of research time needed. It is also a plus that [NetBase] Quid is delivered as a web app. I did some of my [NetBase] Quid work on a low-end Chromebook without issues.
    Read full review
    Social Media Research Foundation
    It is suited for social scientists who are more focused on the interpretation that fits in the area of Social Science and Humanity and has nothing to do with computer programming and mathematics
    Read full review
    Pros
    Quid
    • Their NLP is very strong with the ability to distinguish subject in sentences and then apply analysis based on either the subject or sentence. Competitors lack strong NLP and often have lower degrees of accuracy.
    • The platform is highly flexible with dozens of ways to filter and cut the data. It is great for an analyst that really wants to deep dive into the data. However, the analysis done automatically by NetBase is also strong enough that less experienced users would still be able to gain insight with ease.
    • The customizable dashboards are perfect for client reporting and drastically reduce the amount of time spent preparing recurring reports and decks. These are also very flexible depending on reporting needs.
    Incentivized
    Read full review
    Social Media Research Foundation
    • extracting the data from the social media
    • visualising the big data of the social media
    • sentiment analysis
    • cluster analysis
    • time series analysis
    Read full review
    Cons
    Quid
    • Dashboards can only currently be exported as PDFs. It would be helpful to have a more read/writable format (eg. PPT) that enables us to combine Netbase's outputs with other sources, or to make them more consistent with our own branding (colours, fonts etc.)
    • The business model revolves around a limited number of login seats. I would like to be able to roll out the tool to make it available/accessible to more people in the business, but the pricing model makes this impractical/uneconomical.
    • Logging out users after a period of inactivity can be frustrating when multitasking/task switching and unsaved work is lost.
    • While Netbase's focus on language processing is its key strength, additional functionality around social analysis (eg. people who follow a brand account, users who talk about X are also likely to talk about Y) is somewhat limited.
    Incentivized
    Read full review
    Social Media Research Foundation
    • It would be nice if NodeXL can analyse other type of social media such as Instagram, Facebook and TikTok
    • It would be nice if it is 100 percent stable, as sometimes I have a problem with error in NodeXL when it is processing the data
    • It would be nice if is able to reduce the price for adding Microsoft Power BI in NodeXL
    Read full review
    Likelihood to Renew
    Quid
    We've had a good experience using the tool and have invested quite a bit of time training the internal team on how to get the most benefit out of it. There would need to be a compelling reason or business case to port over all of our existing topics and tool know-how to another platform.
    Incentivized
    Read full review
    Social Media Research Foundation
    No answers on this topic
    Usability
    Quid
    Very simple to use, quick to pick up on the key principles, and a task-centric design (ie. Topics to set up what you want to analyze, Analysis to do the exploration/analysis, and Dashboards to pull results and findings together to generate reports.) All intuitive, drag & drop etc.
    Incentivized
    Read full review
    Social Media Research Foundation
    No answers on this topic
    Performance
    Quid
    NetBase constantly updates the platform with features. The platforms ability to analyze complex social listening topics is exceptional. Its fast and gives you the ability to create standardized reports for a quick topic analysis. Additionally, the standard overview tab provides the topic at a glance and assists in quickly identifying areas to further analyze. Great product with excellent support behind it!
    Read full review
    Social Media Research Foundation
    No answers on this topic
    Support Rating
    Quid
    Our support contact is always available and will spend all of the time required to make sure our questions are answered.
    Incentivized
    Read full review
    Social Media Research Foundation
    No answers on this topic
    Implementation Rating
    Quid
    We had an internal implementation meeting with the NetBase team as well as a business seat implementation for one of our clients. I would highly recommend having all stakeholders attend an implementation meeting as they can understand the power of this platform.
    Read full review
    Social Media Research Foundation
    No answers on this topic
    Alternatives Considered
    Quid
    Meltwater took too long to load whenever you had to change keywords, their customer service was not very responsive, and their interface was not very customizeable. We decided to search for a new software company and we invited many companies to present. We selected Netbase after a free trial for reasons stated earlier.
    Incentivized
    Read full review
    Social Media Research Foundation
    NodeXL is userfriendly, and needed for conducting advanced data analysis techniques which emphasizes the metrics of the visualization NodeXL produce an interesting interactive visualisation
    Read full review
    Return on Investment
    Quid
    • Positive - NetBase allows us to quickly gather a high level over view of a topic, which helps for new business pitch and being able to inform the account teams of basic information.
    • Negative - We have to use other tools to gather news, which affects our budget.
    Incentivized
    Read full review
    Social Media Research Foundation
    • More advance in analysis data
    • Attract more people to collaborate with me
    • Minimise the time for analysing the data
    Read full review
    ScreenShots

    NodeXL Pro Screenshots

    Screenshot of Network visualization of connections  among Twitter users.Screenshot of NodeXL imports from the Twitter API 2.0 - with support for Academic accessScreenshot of Visualizations of networks can reveal the shape of the crowd and the leaders within them.