NetDocuments vs. PinPoint Document Management Software (DMS)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetDocuments
Score 8.2 out of 10
N/A
NetDocuments is a document management solution from the company of the same name in Lehi, Utah.N/A
PinPoint DMS
Score 9.0 out of 10
N/A
PinPoint DMS, from LSSP Corporation, is presented as a fully customizable, non-technical approach to storing and editing files with built-in workflow, onboarding, and retention management.
$17
per month
Pricing
NetDocumentsPinPoint Document Management Software (DMS)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetDocumentsPinPoint DMS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
NetDocumentsPinPoint Document Management Software (DMS)
Top Pros

No answers on this topic

Top Cons
Best Alternatives
NetDocumentsPinPoint Document Management Software (DMS)
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.7 out of 10
MSB Docs
MSB Docs
Score 9.7 out of 10
Enterprises
M‑Files
M‑Files
Score 9.2 out of 10
M‑Files
M‑Files
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetDocumentsPinPoint Document Management Software (DMS)
Likelihood to Recommend
8.9
(8 ratings)
9.0
(1 ratings)
Usability
10.0
(1 ratings)
8.0
(1 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
7.0
(1 ratings)
9.0
(1 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
NetDocumentsPinPoint Document Management Software (DMS)
Likelihood to Recommend
NetDocuments
It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
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LSSP Corporation (PinPoint DMS)
Pinpoint is great if you have a lot of documents that need to be organized in a specific way. It works really well for our organization which has to go through an annual audit. Anything the auditors might need can be easily found and emailed to them with only a few clicks of the mouse rather than digging through file cabinets and storage boxes
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Pros
NetDocuments
  • Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
  • Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
  • Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
  • Ease of Update: Because it is Web-based, updates to the software do not require local installation.
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LSSP Corporation (PinPoint DMS)
  • Workflows
  • Document searching
  • customization
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Cons
NetDocuments
  • Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
  • Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
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LSSP Corporation (PinPoint DMS)
  • I would like to see more functionality with the contact manager system
  • We still haven't been able to master the automatic filing feature
  • It is difficult to make changes to the setup after you have been using it a while, kind of stuck with the way you organize things.
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Usability
NetDocuments
The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
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LSSP Corporation (PinPoint DMS)
It does take some time to learn about all of the features and systems within Pinpoint. It is also slightly difficult to set up, however, we have invested a lot of time into making it work for our organization and we don't regret that investment at all. The Pinpoint staff has always been very helpful and accommodating to anything we need.
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Performance
NetDocuments
NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
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LSSP Corporation (PinPoint DMS)
No answers on this topic
Support Rating
NetDocuments
I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
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LSSP Corporation (PinPoint DMS)
The support team with Pinpoint is wonderful. I have always had all of my questions answered in a very timely manner by someone who knows my system and understands our goals. I always feel listened to and our problems are taken care of. I enjoy the option to email for assistance or jump on a quick conference call to talk about an issue
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Alternatives Considered
NetDocuments
We switched to NetDocuments 11 years ago. So, to be fair and accurate... the OpenText product at that time was called PC Docs and the company (that OpenText acquired) was Hummingbird. I can't remember who owned iManage at the time. Anyway, NetDocuments was a superior product at the time, in general, and more specifically because the search and remote access features\functions were superior (and still are).
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LSSP Corporation (PinPoint DMS)
No answers on this topic
Return on Investment
NetDocuments
  • Improved mobility
  • Eliminated issues with strucutre
  • The conversion was difficult, not ND fault, change is hard, but training and support helped.
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LSSP Corporation (PinPoint DMS)
  • Saves time
  • Saves money
  • Increased audit performance
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ScreenShots

NetDocuments Screenshots

Screenshot of Save time and boost productivity by enhancing your enterprise search and making it that much easier for users to find the information they need across different documents locations.Screenshot of Seamlessly connect NetDocuments to your favorite Microsoft collaboration tools—without compromising governance or security.Screenshot of Share and collaborate intuitively, securely, and in a way that brings you and your clients closer together.Screenshot of Use predictive technology to accurately file any email into your NetDocuments system with a single click.Screenshot of Support your remote employee’s productivity by giving them secure, local access to every file and document they need, regardless of internet connection, with ndSync: a robust, reliable two-way file syncing solution for Macs and PCs.Screenshot of Quickly organize documents into sets or binders and securely distribute compiled content to everyone who needs it.