What users are saying about
22 Ratings
7 Ratings
22 Ratings
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Score 7.8 out of 100
7 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

NetDocuments

It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
Rick Hahn | TrustRadius Reviewer

Worldox GX4

Worldox is well suited for any company looking for document management. It requires training and buy-in from company employees but can greatly improve productivity and organization and reduce clutter on network server storage.
Derek Schroeder | TrustRadius Reviewer

Pros

NetDocuments

  • Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
  • Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
  • Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
  • Ease of Update: Because it is Web-based, updates to the software do not require local installation.
Sam Catanzaro | TrustRadius Reviewer

Worldox GX4

  • Ability to find documents
  • Keeping multiple versions of the same document
  • Ethical walls (to prevent conflict of interest)
Anonymous | TrustRadius Reviewer

Cons

NetDocuments

  • Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
  • Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
Aleksandra Kagan-Alameda | TrustRadius Reviewer

Worldox GX4

  • Graphic user interface
  • Customer service
  • Mobile app support
Jonathan Mason | TrustRadius Reviewer

Usability

NetDocuments

NetDocuments 10.0
Based on 1 answer
The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.
Anonymous | TrustRadius Reviewer

Worldox GX4

No score
No answers yet
No answers on this topic

Performance

NetDocuments

NetDocuments 10.0
Based on 1 answer
NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.
Anonymous | TrustRadius Reviewer

Worldox GX4

No score
No answers yet
No answers on this topic

Support Rating

NetDocuments

NetDocuments 7.0
Based on 1 answer
I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.
Anonymous | TrustRadius Reviewer

Worldox GX4

No score
No answers yet
No answers on this topic

Alternatives Considered

NetDocuments

We switched to NetDocuments 11 years ago. So, to be fair and accurate... the OpenText product at that time was called PC Docs and the company (that OpenText acquired) was Hummingbird. I can't remember who owned iManage at the time. Anyway, NetDocuments was a superior product at the time, in general, and more specifically because the search and remote access features\functions were superior (and still are).
Mark Manoukian | TrustRadius Reviewer

Worldox GX4

Worldox is the most structured and organized of the software packages. It is primarily an on-premises solution, but it allows for the most customization and has the easiest interface. NetDocuments has a much higher price tag and is fully cloud-based. NetDocuments also allows customization but does not force structure. iManage primarily works through Outlook for its interface, and also does not force structure. SOHODOX is a good solution but is not quite as feature-rich as Worldox. IBM Watson is less document management, but more so document indexing and searching. It is definitely on par with Worldox as far as indexing and searching go.
Derek Schroeder | TrustRadius Reviewer

Return on Investment

NetDocuments

  • Improved mobility
  • Eliminated issues with strucutre
  • The conversion was difficult, not ND fault, change is hard, but training and support helped.
Anonymous | TrustRadius Reviewer

Worldox GX4

  • Lots of time saved (no more losing documents)
  • All files in one location, resulting in easier backups
  • Ethical firewalls, ideal for law firms
Anonymous | TrustRadius Reviewer

Pricing Details

NetDocuments

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Worldox GX4

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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