NetDocuments vs. Zoho WorkDrive

It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.

Incentivized

Zoho WorkDrive is probably the best for small organizations because of its affordability and the easy of setting up. Zoho is very well suited for facilitating the sharing of documents securely to allow for efficient collaboration. It is also supported by enterprise grade security, making it well suited for storing and sharing documents securely.

Incentivized

• Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
• Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
• Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
• Ease of Update: Because it is Web-based, updates to the software do not require local installation.

Incentivized

• It is every easy to share documents/ files using Zoho WorkDrive
• Zoho WorkDrive is far much cheaper than similar solutions, like OneDrive/ Google Workspace but still gives much more storage than those
• The support from the Zoho WorkDrive team is very solid, and always able to respond within minutes

Incentivized

• Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
• Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.

Incentivized

• Zoho WorkDrive has limitations in sync and performance.
• There is Sync limitations which lacks the selective or block and make it inefficient for large files
• There is navigation issues like trash and shared items and tasks are hidden in menus.
• Large files uploading and downloading is very slow. The speed lacks
• In the storage part if we edit the file, the file takes the full file version and store it.
• Missing feature is there is no proper encryption for the files and folders.

Incentivized

The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.

Incentivized

Very user friendly and I've had difficulties with many other CRMs/ WorkDrives. This one is definitely top notch. In fact, I used Zoho WorkDrive back in 2015 for my first company, then I worked for a company which also used Zoho WorkDrive and now I have another company and we're using it again.

Incentivized

NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.

Incentivized

I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.

Incentivized

Worldox was a MUCH better product for our smaller law firm of 9 attorneys . It was very fast and MUCH less expensive.

We are using IDrive e2 since last 2 year for NAS storage backup and Idrive e2 pricing are very budget friendly.

• NetDocuments has really saved us from hiring more people. The document management system is a core technology to any law firm. Our last DMS was an in-house system. It easily required the attention of half a FTE and offered a fraction of the functionality.
• NetDocuments has also been relatively easy for our employees to use. We have a high adoption rate and it allows for our employees (and third parties) to collaborate pretty well.
• NetDocuments offers any number of certifications -- e.g. ISO 27001, business associate agreements for HIPAA -- certifications that are required by some clients, that we could not possibly attain with an in-house system.

Incentivized

• Zoho WorkDrive makes knowledge transfer process easy, when someone leaves or join company.
• Zoho WorkDrive helps engineers and developer sharing API docs, code snippet, RCA etc.
• Zoho WorkDrive is part of zoho workplace, so we don't have to invest on standalone apps and services.

Incentivized