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NETSCOUT nGeniusONE vs. OpenText Network Node Manager i (NNMi)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NETSCOUT nGeniusONE

    Score9.4 out of 10
    N/ANETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.N/A

    OpenText Network Node Manager i (NNMi)

    Score8 out of 10
    N/AOpenText Network Node Manager i is a network management platform acquired by Micro Focus from Hewlett-Packard Enterprise, and now supported by OpenText.N/A
    Pricing
    NETSCOUT nGeniusONEOpenText Network Node Manager i (NNMi)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NETSCOUT nGeniusONEOpenText Network Node Manager i (NNMi)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    NETSCOUT nGeniusONEOpenText Network Node Manager i (NNMi)
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of NETSCOUT nGeniusONE and OpenText Network Node Manager i (NNMi)
    Feature
    NETSCOUT nGeniusONE
    8.7
    6 Ratings
    9% above category average
    OpenText Network Node Manager i (NNMi)
    -
    Ratings
    Automated network device discovery10.03 Ratings00 Ratings
    Network monitoring10.06 Ratings00 Ratings
    Baseline threshold calculation8.05 Ratings00 Ratings
    Alerts8.06 Ratings00 Ratings
    Network capacity planning7.06 Ratings00 Ratings
    Packet capture analysis10.06 Ratings00 Ratings
    Network mapping9.05 Ratings00 Ratings
    Customizable reports8.06 Ratings00 Ratings
    Wireless infrastructure monitoring9.03 Ratings00 Ratings
    Hardware health monitoring8.03 Ratings00 Ratings
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    NETSCOUT nGeniusONEOpenText Network Node Manager i (NNMi)
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    User Ratings
    NETSCOUT nGeniusONEOpenText Network Node Manager i (NNMi)
    Likelihood to Recommend
    10.0
    (6 ratings)
    8.0
    (5 ratings)
    Usability
    6.5
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    7.5
    (2 ratings)
    1.0
    (1 ratings)
    User Testimonials
    NETSCOUT nGeniusONEOpenText Network Node Manager i (NNMi)
    Likelihood to Recommend
    NETSCOUT
    NETSCOUT nGeniusONE is a great network performance monitoring tool as it helps to trace the path of packet and to identify the exact place where the packet is loss. It is well suited in scenarios where the organization have large network and they need continuous monitoring because loss of connectivity may lead to serious financial loss in sectors like banking, hospitals. The network performance and connectivity needs to be stable for proper execution of transactions, bookings, data transfer and other critical task. Performance monitoring of large enterprise is a big task and doing that manually requires very much effort, but with NETSCOUT nGeniusONE it becomes easy. It is not well suited in scenarios where there is small network and they can survive if any link flaps for small duration of time.
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    OpenText
    Well-suited for large-scale deployment without needing more servers. Linux installation is quite stable, and Polling of a large number of devices is well managed. Less suited to Network Observability scenarios or cloud network monitoring.
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    Pros
    NETSCOUT
    • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
    • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
    • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
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    OpenText
    • Fault and Performance Monitoring
    • Performance Reporting
    • Alerting and Flexible threhsolds
    • Product stability
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    Cons
    NETSCOUT
    • Better access to resources
    • Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
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    OpenText
    • More out of the box monitoring parameters features
    • Improved GUI
    • Independent reporting functionality within NNMi
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    Usability
    NETSCOUT
    Requires quite a bit of training not only for config but to use. Highly recommend having a SME come in from Netscout to help initially for these. Once you learn the UI, it’s much better to use but is not intuitive.
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    OpenText
    NNMi's user interface is described as well-designed and intuitive, making it easy for users to navigate and perform tasks quickly, thereby enhancing the overall user experience. The system offers a powerful network discovery mechanism that maps out your network's physical and virtual topology, enabling you to visualize connections between devices and identify potential issues. Fault monitoring is at its best. NNMi provides a unified environment for viewing faults, availability, and performance data, consolidating essential information into a single platform.
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    Support Rating
    NETSCOUT
    If you spend the right amount of money with them they work very close to you to support your needs. I ignore how they work in companies with lower expenses on their products. NetScout is not a very dynamic introducing platform with enhancements that their customers need. We contract their professional services so support level is good, although too pricey from my perspective.
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    OpenText
    Support is long and arduous and often are unable to help resolve the issue. We often have to do escalations or duty manager to get things moved. Even with a technical account manager, we do not see much improvement from a support point of view. This is an area where Micro Focus has a lot of improvement to do.
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    Alternatives Considered
    NETSCOUT
    Wireshark has been around for years and has been used primarily for packet analyzing. NetScout does this and goes above and beyond with the graphics interface analyzes and customer filtering for packet analyzes. You can go straight to the packet analyze within NetScout but you will find that to be more work, this would be like starting with Wireshark. Instead, begin with the graphical interface to narrow down the traffic, a visual effect. Then go to the packet analyzer, time saver. As for PRTG, it's a NetFlow/SNMP collector with a quick and dirty look at traffic but lacks the tools to dig into the information it provides.
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    OpenText
    Even though there are many products in the market such as from Solarwinds, CA Spectrum (no DX Spectrum), PRTG that offers similar or even with more flexibility the fault and performance monitoring still Micro Focus is a very nice tool when it comes to Scalability and Stability with all necessary monitoring coverage. There is no external database required and hence less issues with integration.
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    Return on Investment
    NETSCOUT
    • NETSCOUT nGeniusONE is the best tool and very profitable for our organization as it helped in to reduce the manual effort of engineers to track the Network flaps and connectivity issue.
    • Return on investment for this product is quiet good as of now and we have achieved 80% ROI till now and we are very much confident that we will achieve the full ROI.
    • It has helped in cost cutting as we need only few network admin and engineers to track the discovery, behavior and connectivity. Earlier we need a lot of employee to do that due to which the organization may suffer some financial loss.
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    OpenText
    • HP NNM is very good at producing root cause analysis. MTTR is reduced with NNM.
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