What users are saying about
9 Ratings
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Score 7.4 out of 100
3 Ratings
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Score 8 out of 100

Likelihood to Recommend

NETSCOUT nGeniusONE

It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.
Anonymous | TrustRadius Reviewer

PingPlotter

PingPlotter is great if all you need is a simple latency monitoring tool and the ability to see specifically where packets are being dropped in a nice graphical interface. This can be done with things like WinMTR but what sets it aside from tools like this is it can be run as a service so constant monitoring is available. The alerting is also very useful and flexible.However, when you need detailed monitoring this is obviously not the correct tool.
Fraser Clark | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

NETSCOUT nGeniusONE
8.7
PingPlotter
8.7
Automated network device discovery
NETSCOUT nGeniusONE
9.0
PingPlotter
Network monitoring
NETSCOUT nGeniusONE
8.6
PingPlotter
8.0
Baseline threshold calculation
NETSCOUT nGeniusONE
7.3
PingPlotter
Alerts
NETSCOUT nGeniusONE
8.0
PingPlotter
10.0
Network capacity planning
NETSCOUT nGeniusONE
9.0
PingPlotter
Packet capture analysis
NETSCOUT nGeniusONE
9.6
PingPlotter
Network mapping
NETSCOUT nGeniusONE
8.4
PingPlotter
Customizable reports
NETSCOUT nGeniusONE
7.6
PingPlotter
8.0
Wireless infrastructure monitoring
NETSCOUT nGeniusONE
9.9
PingPlotter
Hardware health monitoring
NETSCOUT nGeniusONE
9.9
PingPlotter

Pros

NETSCOUT nGeniusONE

  • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
  • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
  • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
Paul Fan | TrustRadius Reviewer

PingPlotter

  • Latency monitoring
  • Traceroute
  • Alerting
  • It's lightweight
Fraser Clark | TrustRadius Reviewer

Cons

NETSCOUT nGeniusONE

  • Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.
Anonymous | TrustRadius Reviewer

PingPlotter

  • User-interface
  • Performance of the application
  • Documentation
Fraser Clark | TrustRadius Reviewer

Usability

NETSCOUT nGeniusONE

NETSCOUT nGeniusONE 6.5
Based on 2 answers
It provides a lot of useful information, but it's not always easy/intuitive to find it. It really needs to get a fully functional API integrated to support automation and integration with other monitoring and analytics tools to enable faster decision making. On the other hand, it gathers a lot of useful information from complex networks that are useful for capacity management and faster incident isolation and resolution.
Anonymous | TrustRadius Reviewer

PingPlotter

No score
No answers yet
No answers on this topic

Support Rating

NETSCOUT nGeniusONE

NETSCOUT nGeniusONE 7.5
Based on 2 answers
We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model
Anonymous | TrustRadius Reviewer

PingPlotter

PingPlotter 9.0
Based on 1 answer
I have not had much contact with the PingPlotter support, only one time have I went to them and it was a positive experience. The questions I had were answered quickly and professionally. I have no issue with the experience I had with the Support team. This was from before and after the purchase of the product.
Fraser Clark | TrustRadius Reviewer

Alternatives Considered

NETSCOUT nGeniusONE

Majority of vendors on the market at the time only handle a piece of network instrumentation. Netscout covered all the bases which meet our company's requirements for "One throat to choke" rule. For the market we are in its nice to have a local team that can be onsite the same day if needed.
Chris Woods | TrustRadius Reviewer

PingPlotter

I have tried a few free products and some paid ones but never really did what I wanted. I just needed a simple, always-on link monitor specifically with a traceroute element and this is what PingPlotter delivers. The others were either overly complex or too expensive, some just didn't have what I needed. PingPlotter fills a niche and it does it well.
Fraser Clark | TrustRadius Reviewer

Return on Investment

NETSCOUT nGeniusONE

  • NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
  • Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
  • Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.
Paul Fan | TrustRadius Reviewer

PingPlotter

  • Ability to work out where the network was degrading, reduced time spent arguing about where issues lie.
  • Always able to see the latency of certain links.
  • Very cheap for a lifetime license, it definitely has given us value for the money.
Fraser Clark | TrustRadius Reviewer

Screenshots

NETSCOUT nGeniusONE

Pricing Details

NETSCOUT nGeniusONE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NETSCOUT nGeniusONE Editions & Modules

Additional Pricing Details

PingPlotter

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

PingPlotter Editions & Modules

On-premise Edition
PingPlotter Free$01
PingPlotter Standard39.991
PingPlotter Professional$3491
  1. per user
SaaS Edition
PingPlotter Free$01
PingPlotter Standard6.992
PingPlotter Professional$292
  1. per user
  2. per user per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

NETSCOUT nGeniusONE
7.4
PingPlotter
8.0

Usability

NETSCOUT nGeniusONE
6.5
PingPlotter

Support Rating

NETSCOUT nGeniusONE
7.5
PingPlotter
9.0

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