NETSCOUT nGeniusONE vs. PingPlotter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NETSCOUT nGeniusONE
Score 9.3 out of 10
N/A
NETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.N/A
PingPlotter
Score 8.6 out of 10
N/A
PingPlotter is a graphical traceroute and ping tool that visualizes network performance in a way that makes identifying the source of problems quicker and easier for everyone from online gamers and video streamers to VoIP admins and IT pros. Features for remote deployment, network monitoring, scripting, and a web interface are included along with several additional capabilities.
$0
per user
Pricing
NETSCOUT nGeniusONEPingPlotter
Editions & Modules
No answers on this topic
PingPlotter Free
$0.00
per user
PingPlotter Free
$0.00
per user
PingPlotter Standard
$6.99
per user per month
PingPlotter Professional
$29.00
per user per month
PingPlotter Standard
$39.99
per user
PingPlotter Professional
$349.00
per user
Offerings
Pricing Offerings
NETSCOUT nGeniusONEPingPlotter
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
NETSCOUT nGeniusONEPingPlotter
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
NETSCOUT nGeniusONE
8.7
6 Ratings
PingPlotter
8.1
9 Ratings
Automated network device discovery10.03 Ratings8.56 Ratings
Network monitoring10.06 Ratings8.79 Ratings
Baseline threshold calculation8.05 Ratings8.67 Ratings
Alerts8.06 Ratings7.68 Ratings
Network capacity planning7.06 Ratings00 Ratings
Packet capture analysis10.06 Ratings00 Ratings
Network mapping9.05 Ratings00 Ratings
Customizable reports8.06 Ratings6.96 Ratings
Wireless infrastructure monitoring9.03 Ratings00 Ratings
Hardware health monitoring8.03 Ratings00 Ratings
User Ratings
NETSCOUT nGeniusONEPingPlotter
Likelihood to Recommend
10.0
(6 ratings)
8.6
(9 ratings)
Usability
6.5
(2 ratings)
-
(0 ratings)
Support Rating
7.5
(4 ratings)
9.0
(2 ratings)
User Testimonials
NETSCOUT nGeniusONEPingPlotter
Likelihood to Recommend
NETSCOUT
NETSCOUT nGeniusONE is a great network performance monitoring tool as it helps to trace the path of packet and to identify the exact place where the packet is loss. It is well suited in scenarios where the organization have large network and they need continuous monitoring because loss of connectivity may lead to serious financial loss in sectors like banking, hospitals. The network performance and connectivity needs to be stable for proper execution of transactions, bookings, data transfer and other critical task. Performance monitoring of large enterprise is a big task and doing that manually requires very much effort, but with NETSCOUT nGeniusONE it becomes easy. It is not well suited in scenarios where there is small network and they can survive if any link flaps for small duration of time.
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Pingman Tools
PingPlotter was perfect for a before and after change related to network infrastructure. We were able to easily identify and pinpoint the hops where latency occurred and if it was related to our internal change or if it is external and out of our control. If the issue resided with the ISP we could open a ticket with them and provide the PingPlotter share link so the techs could see the results as well. The program gets the jobs done but could use some improvement related to an updated user interface.
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Pros
NETSCOUT
  • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
  • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
  • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
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Pingman Tools
  • Plotting pings over long periods of time.
  • Visually displaying metrics such as uptime, packet loss and response times.
  • It has an easy to use console.
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Cons
NETSCOUT
  • Better access to resources
  • Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
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Pingman Tools
  • learning curve of product took some time
  • configurations to allow remote access can be improved
  • security measures for remote access ?
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Usability
NETSCOUT
Requires quite a bit of training not only for config but to use. Highly recommend having a SME come in from Netscout to help initially for these. Once you learn the UI, it’s much better to use but is not intuitive.
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Pingman Tools
No answers on this topic
Support Rating
NETSCOUT
If you spend the right amount of money with them they work very close to you to support your needs. I ignore how they work in companies with lower expenses on their products. NetScout is not a very dynamic introducing platform with enhancements that their customers need. We contract their professional services so support level is good, although too pricey from my perspective.
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Pingman Tools
I have not had much contact with the PingPlotter support, only one time have I went to them and it was a positive experience. The questions I had were answered quickly and professionally. I have no issue with the experience I had with the Support team. This was from before and after the purchase of the product.
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Alternatives Considered
NETSCOUT
Wireshark has been around for years and has been used primarily for packet analyzing. NetScout does this and goes above and beyond with the graphics interface analyzes and customer filtering for packet analyzes. You can go straight to the packet analyze within NetScout but you will find that to be more work, this would be like starting with Wireshark. Instead, begin with the graphical interface to narrow down the traffic, a visual effect. Then go to the packet analyzer, time saver. As for PRTG, it's a NetFlow/SNMP collector with a quick and dirty look at traffic but lacks the tools to dig into the information it provides.
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Pingman Tools
It didn’t come up to my expectations cause of Being

1. Less active
2. More pricey

3. Heavily weighted for our systems. On the contrary, PIngPlotter is entirely different from our
prior experience as it is fast, active, reasonable price, and is very light for
our systems. All this makes it a highly favorable tool for our company’s needs.
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Return on Investment
NETSCOUT
  • NETSCOUT nGeniusONE is the best tool and very profitable for our organization as it helped in to reduce the manual effort of engineers to track the Network flaps and connectivity issue.
  • Return on investment for this product is quiet good as of now and we have achieved 80% ROI till now and we are very much confident that we will achieve the full ROI.
  • It has helped in cost cutting as we need only few network admin and engineers to track the discovery, behavior and connectivity. Earlier we need a lot of employee to do that due to which the organization may suffer some financial loss.
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Pingman Tools
  • Great ROI, troubleshooting time has been reduced by 90%
  • Network Discoveries used to take 2 to 3 hours and were inconsistent - now it is a matter of minutes
  • lacks integration into our MSP toolkit, and we now use it as a stand alone product
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