What users are saying about
9 Ratings
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Score 7.4 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

NETSCOUT nGeniusONE

It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.
Anonymous | TrustRadius Reviewer

Statseeker

Statseeker is an excellent choice to monitor a small, medium or large network. It uses SNMP to monitor switches, routers, appliances and really anything that has SNMP. The reports and output you can get from the system are invaluable. The speed of the system compared to other monitoing systems is great. Overall an excellent system.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

NETSCOUT nGeniusONE
8.7
Statseeker
7.9
Automated network device discovery
NETSCOUT nGeniusONE
9.0
Statseeker
7.0
Network monitoring
NETSCOUT nGeniusONE
8.6
Statseeker
9.0
Baseline threshold calculation
NETSCOUT nGeniusONE
7.3
Statseeker
8.0
Alerts
NETSCOUT nGeniusONE
8.0
Statseeker
7.0
Network capacity planning
NETSCOUT nGeniusONE
9.0
Statseeker
6.0
Packet capture analysis
NETSCOUT nGeniusONE
9.6
Statseeker
Network mapping
NETSCOUT nGeniusONE
8.4
Statseeker
Customizable reports
NETSCOUT nGeniusONE
7.6
Statseeker
9.0
Wireless infrastructure monitoring
NETSCOUT nGeniusONE
9.9
Statseeker
Hardware health monitoring
NETSCOUT nGeniusONE
9.9
Statseeker
9.0

Pros

NETSCOUT nGeniusONE

  • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
  • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
  • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
Paul Fan | TrustRadius Reviewer

Statseeker

  • Extremely fast and responsive.
  • It can poll huge amounts of data quickly.
  • Excellent reporting features.
Anonymous | TrustRadius Reviewer

Cons

NETSCOUT nGeniusONE

  • Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.
Anonymous | TrustRadius Reviewer

Statseeker

  • The user interface could be improved.
  • Support can take some time to respond as they are based in Australia. However, they may be moving to the US.
  • More dashboard customization.
Anonymous | TrustRadius Reviewer

Usability

NETSCOUT nGeniusONE

NETSCOUT nGeniusONE 6.5
Based on 2 answers
It provides a lot of useful information, but it's not always easy/intuitive to find it. It really needs to get a fully functional API integrated to support automation and integration with other monitoring and analytics tools to enable faster decision making. On the other hand, it gathers a lot of useful information from complex networks that are useful for capacity management and faster incident isolation and resolution.
Anonymous | TrustRadius Reviewer

Statseeker

No score
No answers yet
No answers on this topic

Support Rating

NETSCOUT nGeniusONE

NETSCOUT nGeniusONE 7.5
Based on 2 answers
We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model
Anonymous | TrustRadius Reviewer

Statseeker

Statseeker 8.0
Based on 1 answer
Support is very good, however, they have been based out of Australia so you have to deal with the time difference. Once you get them they are excellent. I have heard they are shifting some of the company to the US so that should help with support.
Anonymous | TrustRadius Reviewer

Alternatives Considered

NETSCOUT nGeniusONE

Majority of vendors on the market at the time only handle a piece of network instrumentation. Netscout covered all the bases which meet our company's requirements for "One throat to choke" rule. For the market we are in its nice to have a local team that can be onsite the same day if needed.
Chris Woods | TrustRadius Reviewer

Statseeker

Both are similar, but I feel Statseeker is more feature-rich and the user interfaces much much faster than NPM. The UI is not quite as good as NPM, but I believe the slimmed-down UI is what allows for such fast query speeds.
Anonymous | TrustRadius Reviewer

Return on Investment

NETSCOUT nGeniusONE

  • NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
  • Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
  • Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.
Paul Fan | TrustRadius Reviewer

Statseeker

  • Great visualization of problem areas.
  • It helps speed up problem resolution.
  • Great capacity planning.
Anonymous | TrustRadius Reviewer

Pricing Details

NETSCOUT nGeniusONE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Statseeker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NETSCOUT nGeniusONE
7.4
Statseeker
8.0

Usability

NETSCOUT nGeniusONE
6.5
Statseeker

Support Rating

NETSCOUT nGeniusONE
7.5
Statseeker
8.0

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