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Microsoft Dynamics 365 Business Central vs. NetSuite ERP

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365 Business Central

    Score8 out of 10
    N/AMicrosoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.

    $8

    per month per user

    NetSuite ERP

    Score8.1 out of 10
    N/ANetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
    Pricing
    Microsoft Dynamics 365 Business CentralNetSuite ERP
    Editions & Modules
    Dynamics 365 Business Central Team Members
    $8
    per month (billed annually) per user
    Dynamics 365 Business Central Essentials
    $70
    per month (billed annually) per user
    Dynamics 365 Business Central Premium
    $100
    per month (billed annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365 Business CentralNetSuite ERP
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Users subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365 Business CentralNetSuite ERP
    Considered Both Products
    Microsoft
    Chose Microsoft Dynamics 365 Business Central
    Microsoft Dynamics 365 Business Central is more robust and extensible than NetSuite. NetSuite wins out on visual presentation and user based reporting flexibility. Microsoft Dynamics 365 Business Central wins out on integration and financial integration as well as power of …
    Incentivized
    Chose Microsoft Dynamics 365 Business Central
    I think from an overall easy to use ERP that has many modules to help manage the business from client side to back office with accounting and finances MS Dynamics BC is one of the better solutions I've used. It seems to be more robust in features yet intuitive and easy for …
    Incentivized
    Chose Microsoft Dynamics 365 Business Central
    As compared to others Microsoft Dynamics 365 Business Central is more advanced in terms of features and tools available along. In terms of pricing it gives a fight with the competition. Make it the ideal choice as its easy to use and for streamlining operations across multiple …
    Incentivized
    NetSuite
    Chose NetSuite ERP
    Netsuite offers as much, if not more, than the competitors. The price modules can vary, and I find NetSuite's less transparent. However, we chose Netsuite for the investments they were making and the SCA web integration to ERP, not many have that function. The NetSuite/Oracle …
    Incentivized
    Chose NetSuite ERP
    NetSuite ERP only offers a cloud model, vs. BC's on-prem and cloud models. However, this is not necessarily a bad thing. If you're deploying on-prem you may find yourself introducing all kinds of needless complexity you later regret. NetSuite ERP came fully-featured and remains …
    Incentivized
    Chose NetSuite ERP
    Nestuite is more suitable for bigger organizations at growth and scale stages with at least two subsidiaries that want to integrate lots of software tools.
    Incentivized
    Chose NetSuite ERP
    NetSuite ERP is the most mature of the 100% cloud based solution. Although I believe NetSuite ERP Professional Services and Support are relatively horrible, the NetSuite customer community is very strong. I'm always able to find instances of other customers experiencing the …
    Incentivized
    Chose NetSuite ERP
    I used Microsoft Dynamics 365 for several years at my prior company, and I would probably give NetSuite ERP the slight edge over Microsoft Dynamics. Netsuite is a little cleaner, easier to use and more customizable. We really appreciate the ongoing customer support from …
    Incentivized
    Chose NetSuite ERP
    Netwuite is far more customizable than some of the other products I worked with, and is feature-rich.
    Incentivized
    Chose NetSuite ERP
    We compared to Microsoft Dynamics NAV and SAP Business One and chose Netsuite for its ease of use and business dashboarding.
    Key User Insights
    Would buy again
    92%
    Would buy again
    11 Answers
    94%
    Would buy again
    280 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    92%
    Delivers good value for the price
    240 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    95%
    Happy with the feature set
    282 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    79%
    Lived up to sales and marketing promises
    151 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    9 Answers
    70%
    Implementation went as expected
    154 Answers
    Features
    Microsoft Dynamics 365 Business CentralNetSuite ERP
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    6.6
    11 Ratings
    13% below category average
    NetSuite ERP
    1.1
    15 Ratings
    149% below category average
    Pay calculation6.211 Ratings1.013 Ratings
    Benefit plan administration6.39 Ratings1.010 Ratings
    Direct deposit files6.610 Ratings1.39 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    8.0
    25 Ratings
    6% above category average
    NetSuite ERP
    9.2
    74 Ratings
    20% above category average
    API for custom integration8.124 Ratings9.264 Ratings
    Plug-ins7.922 Ratings9.947 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    8.4
    29 Ratings
    0% above category average
    NetSuite ERP
    9.7
    81 Ratings
    14% above category average
    Single sign-on capability8.425 Ratings9.762 Ratings
    Role-based user permissions8.328 Ratings9.880 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    11% above category average
    NetSuite ERP
    9.9
    72 Ratings
    28% above category average
    Dashboards8.326 Ratings9.971 Ratings
    Standard reports8.430 Ratings9.970 Ratings
    Custom reports8.629 Ratings9.970 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    8% above category average
    NetSuite ERP
    7.9
    323 Ratings
    2% above category average
    Accounts payable8.429 Ratings8.4317 Ratings
    Accounts receivable8.328 Ratings8.4293 Ratings
    Global Financial Support8.517 Ratings9.926 Ratings
    Primary and Secondary Ledgers8.416 Ratings9.928 Ratings
    Journals and Reconciliations8.919 Ratings9.341 Ratings
    Configurable Accounting7.219 Ratings9.935 Ratings
    Standardized Processes8.720 Ratings9.937 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    8.6
    26 Ratings
    8% above category average
    NetSuite ERP
    9.1
    48 Ratings
    13% above category average
    Inventory tracking8.426 Ratings10.047 Ratings
    Automatic reordering7.618 Ratings8.928 Ratings
    Location management8.222 Ratings9.635 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    8.0
    28 Ratings
    1% above category average
    NetSuite ERP
    9.4
    261 Ratings
    17% above category average
    Pricing8.225 Ratings9.953 Ratings
    Order entry8.925 Ratings8.1257 Ratings
    Credit card processing7.517 Ratings8.937 Ratings
    Cost of goods sold8.422 Ratings9.548 Ratings
    Order Orchestration8.213 Ratings9.921 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    8.2
    20 Ratings
    8% above category average
    NetSuite ERP
    7.9
    259 Ratings
    4% above category average
    Billing Management8.518 Ratings8.5248 Ratings
    Cash and Asset Management8.619 Ratings9.927 Ratings
    Travel & Expense Management7.614 Ratings9.831 Ratings
    Budgetary Control & Encumbrance Accounting8.216 Ratings8.927 Ratings
    Period Close8.219 Ratings9.935 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    8.7
    8 Ratings
    14% above category average
    NetSuite ERP
    6.6
    32 Ratings
    14% below category average
    Budgeting and Forecasting10.08 Ratings6.026 Ratings
    Project Costing10.07 Ratings6.023 Ratings
    Cost Capture10.08 Ratings6.022 Ratings
    Capital Project Management8.05 Ratings4.014 Ratings
    Customer Contract Compliance10.06 Ratings9.913 Ratings
    Project Revenue Recognition8.04 Ratings6.922 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    7.6
    11 Ratings
    7% above category average
    NetSuite ERP
    4.1
    17 Ratings
    53% below category average
    Project Planning and Scheduling7.510 Ratings8.914 Ratings
    Task Insight for Project Managers7.110 Ratings3.311 Ratings
    Project Mobile Functionality7.19 Ratings3.010 Ratings
    Definable Resource Pools6.910 Ratings3.68 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    8.9
    8 Ratings
    18% above category average
    NetSuite ERP
    3.1
    12 Ratings
    82% below category average
    Award Lifecycle Management6.78 Ratings3.57 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    7.9
    16 Ratings
    11% above category average
    NetSuite ERP
    3.3
    19 Ratings
    73% below category average
    Bids Analyzed and Compared7.410 Ratings3.58 Ratings
    Contract Authoring7.210 Ratings1.910 Ratings
    Contract Repository7.510 Ratings3.58 Ratings
    Requisitions-to-Purchase Orders Integrated8.114 Ratings3.613 Ratings
    Supplier Management7.613 Ratings9.913 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    8.3
    12 Ratings
    21% above category average
    NetSuite ERP
    3.1
    11 Ratings
    74% below category average
    Risk Repository7.211 Ratings3.58 Ratings
    Control Management7.411 Ratings1.911 Ratings
    Control Efficiency Assessments6.711 Ratings3.57 Ratings
    Issue Detection7.511 Ratings3.58 Ratings
    Remediation and Certification7.59 Ratings3.58 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    7.7
    10 Ratings
    10% above category average
    NetSuite ERP
    3.1
    17 Ratings
    77% below category average
    Transportation Planning and Optimization7.88 Ratings2.89 Ratings
    Transportation Execution Management7.58 Ratings2.88 Ratings
    Trade and Customs Management7.98 Ratings2.88 Ratings
    Fulfillment Management7.410 Ratings9.914 Ratings
    Warehouse Workforce Management9.27 Ratings2.511 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    8.0
    10 Ratings
    7% above category average
    NetSuite ERP
    9.4
    16 Ratings
    23% above category average
    Production Process Design9.27 Ratings8.912 Ratings
    Production Management8.88 Ratings8.914 Ratings
    Configuration Management7.17 Ratings9.910 Ratings
    Work Execution9.27 Ratings9.912 Ratings
    Manufacturing Costs7.310 Ratings8.914 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    7.4
    12 Ratings
    1% above category average
    NetSuite ERP
    8.3
    177 Ratings
    12% above category average
    Forecasting6.412 Ratings8.817 Ratings
    Inventory Planning7.212 Ratings7.6174 Ratings
    Performance Monitoring6.912 Ratings8.914 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    8.8
    9 Ratings
    18% above category average
    NetSuite ERP
    3.9
    13 Ratings
    62% below category average
    Proposal Management7.18 Ratings2.610 Ratings
    Product Master Data Management7.78 Ratings3.29 Ratings
    Best Alternatives
    Microsoft Dynamics 365 Business CentralNetSuite ERP
    Small Businesses
    Zoho One
    Score9.1 out of 10
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365 Business CentralNetSuite ERP
    Likelihood to Recommend
    8.6
    (31 ratings)
    8.5
    (422 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    7.6
    (50 ratings)
    Usability
    8.8
    (11 ratings)
    8.0
    (283 ratings)
    Availability
    8.0
    (1 ratings)
    9.0
    (16 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (15 ratings)
    Support Rating
    10.0
    (2 ratings)
    5.4
    (217 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (2 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (10 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.4
    (17 ratings)
    Configurability
    -
    (0 ratings)
    8.7
    (5 ratings)
    CPA Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.8
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Microsoft Dynamics 365 Business CentralNetSuite ERP
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.
    Incentivized
    Read full review
    NetSuite
    NetSuite ERP is a very robust ERP. For a small business, it might be overkill and even too expensive. What I mean by this is that there are advanced functionalities that NetSuite ERP has, such as forecasting, warehouse management, and custom workflows, that are not necessary for a small business. However, as a business starts to grow, NetSuite ERP provides endless growth opportunity to meet a companies needs. We are still technically a small company of only 15 employees, but NetSuite ERP has the ability to help us grow and we will not outgrow NetSuite ERP. NetSuite ERP can handle financial tracking with P&L, tax calculations, shipping, vendor management, and so much more.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
    • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
    • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
    • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
    Incentivized
    Read full review
    NetSuite
    • It is an accounting system first and foremost.
    • We can add Manufacturing/Inventory features that we need for a manufacturing environment.
    • System Information/System Notes - Tracking of changes to almost everything. This is incredibly helpful for audits and investigations.
    • NetSuite ERP is integrating AI into their processes which will be super interesting!
    Incentivized
    Read full review
    Cons
    Microsoft
    • Some functions could be a bit more user friendly, intuitive.
    • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
    • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
    Incentivized
    Read full review
    NetSuite
    • I have found it to be a bit slow sometimes when saving.
    • I am not sure if this is Chase Bank or NetSuite, but a direct link to upload bank transactions or credit card transactions would be nice.
    • This is too hard, bc Netsuite works really well.
    Read full review
    Likelihood to Renew
    Microsoft
    We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
    Incentivized
    Read full review
    NetSuite
    NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
    Incentivized
    Read full review
    Usability
    Microsoft
    Ever since we deployed it, it has been a one-stop-shop for our organization. Everything we do has been through it, and we do not need to use other vendors to access student records, accounts receivable, procurement records, grades, transcripts, and report cards... they are all in one interface, which has been a solid plus for our organization.
    Incentivized
    Read full review
    NetSuite
    NetSuite is a cloud tool, and is easy to implement for mid-sized organizations. It comes with standard forms/ printing layouts, and financial reporting (both summary and detailed), which are very handy for business users. In addition to these, with 99.99% service availability, NetSuite makes it one of the most reliable ERP tools available on the market.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    NetSuite
    It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
    Read full review
    Performance
    Microsoft
    No answers on this topic
    NetSuite
    Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
    Read full review
    NetSuite
    I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    NetSuite
    I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    NetSuite
    Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    NetSuite
    I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
    Incentivized
    Read full review
    NetSuite
    NetSuite by far is the most expensive; However, compared to the 3 systems notated, the overall functionality, capability and reporting advantages make it my top choice for companies experiencing exponential growth across all departments. Its a best in class solution for just about any user.
    Incentivized
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    NetSuite
    We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
    Read full review
    Return on Investment
    Microsoft
    • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
    • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
    • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
    Incentivized
    Read full review
    NetSuite
    • NetSuite software has improved our process controls and enhanced cash management, especially in huge projects.
    • The software has helped us with budgeting, forecasting, and real-time financial reporting.
    • Introduction of NetSuite ERP into our organisation has completely changed the way we do things by enhancing compliance, ensuring real-time project milestone tracking, and enabling portfolio management.
    Read full review
    ScreenShots

    NetSuite ERP Screenshots

    Screenshot of Roles-based dashboardsScreenshot of MCP AI ConnectorScreenshot of NetSuite Cash 360 Dashboard