NetSuite ERP vs. ScaleFactor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
ScaleFactor
Score 9.5 out of 10
Small Businesses (1-50 employees)
Austin-based ScaleFactor provides their small business accounting automation platform designed to combine software and expert assistance to SMBs and remove concern for financial, tax and accounting challenges.N/A
Pricing
NetSuite ERPScaleFactor
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetSuite ERPScaleFactor
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Features
NetSuite ERPScaleFactor
Payroll Management
Comparison of Payroll Management features of Product A and Product B
NetSuite ERP
1.1
15 Ratings
147% below category average
ScaleFactor
-
Ratings
Pay calculation1.013 Ratings00 Ratings
Benefit plan administration1.010 Ratings00 Ratings
Direct deposit files1.39 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
NetSuite ERP
9.1
74 Ratings
23% above category average
ScaleFactor
9.0
2 Ratings
24% above category average
API for custom integration9.164 Ratings00 Ratings
Plug-ins9.247 Ratings9.02 Ratings
Security
Comparison of Security features of Product A and Product B
NetSuite ERP
9.0
81 Ratings
10% above category average
ScaleFactor
9.5
4 Ratings
19% above category average
Single sign-on capability9.162 Ratings9.54 Ratings
Role-based user permissions8.980 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
NetSuite ERP
8.9
72 Ratings
24% above category average
ScaleFactor
9.7
5 Ratings
24% above category average
Dashboards8.971 Ratings9.55 Ratings
Standard reports8.970 Ratings9.54 Ratings
Custom reports8.970 Ratings10.02 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
NetSuite ERP
7.6
251 Ratings
0% below category average
ScaleFactor
9.5
5 Ratings
25% above category average
Accounts payable8.3245 Ratings10.04 Ratings
Accounts receivable8.3227 Ratings9.02 Ratings
Global Financial Support9.226 Ratings00 Ratings
Primary and Secondary Ledgers9.328 Ratings00 Ratings
Journals and Reconciliations8.941 Ratings00 Ratings
Configurable Accounting9.235 Ratings00 Ratings
Standardized Processes9.237 Ratings10.03 Ratings
Cash management00 Ratings9.03 Ratings
Bank reconciliation00 Ratings9.55 Ratings
Expense management00 Ratings9.55 Ratings
Multi-division support00 Ratings9.04 Ratings
Regulations compliance00 Ratings9.54 Ratings
Electronic tax filing00 Ratings10.03 Ratings
Self-service portal00 Ratings9.04 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
NetSuite ERP
8.7
48 Ratings
10% above category average
ScaleFactor
9.0
4 Ratings
25% above category average
Inventory tracking9.647 Ratings9.04 Ratings
Automatic reordering8.428 Ratings00 Ratings
Location management9.235 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
NetSuite ERP
8.5
200 Ratings
9% above category average
ScaleFactor
-
Ratings
Pricing8.953 Ratings00 Ratings
Order entry8.3196 Ratings00 Ratings
Credit card processing8.237 Ratings00 Ratings
Cost of goods sold8.548 Ratings00 Ratings
Order Orchestration9.221 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
NetSuite ERP
7.2
193 Ratings
3% below category average
ScaleFactor
-
Ratings
Billing Management8.4182 Ratings00 Ratings
Cash and Asset Management9.227 Ratings00 Ratings
Travel & Expense Management8.031 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting8.327 Ratings00 Ratings
Period Close9.235 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
NetSuite ERP
6.3
32 Ratings
19% below category average
ScaleFactor
-
Ratings
Budgeting and Forecasting5.926 Ratings00 Ratings
Project Costing5.823 Ratings00 Ratings
Cost Capture5.822 Ratings00 Ratings
Capital Project Management4.014 Ratings00 Ratings
Customer Contract Compliance9.313 Ratings00 Ratings
Project Revenue Recognition6.622 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
NetSuite ERP
4.0
17 Ratings
52% below category average
ScaleFactor
-
Ratings
Project Planning and Scheduling8.414 Ratings00 Ratings
Task Insight for Project Managers3.311 Ratings00 Ratings
Project Mobile Functionality3.010 Ratings00 Ratings
Definable Resource Pools3.78 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
NetSuite ERP
3.1
12 Ratings
83% below category average
ScaleFactor
-
Ratings
Award Lifecycle Management3.57 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
NetSuite ERP
3.3
19 Ratings
71% below category average
ScaleFactor
-
Ratings
Bids Analyzed and Compared3.58 Ratings00 Ratings
Contract Authoring2.010 Ratings00 Ratings
Contract Repository3.58 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated3.613 Ratings00 Ratings
Supplier Management9.313 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
NetSuite ERP
3.2
11 Ratings
68% below category average
ScaleFactor
-
Ratings
Risk Repository3.58 Ratings00 Ratings
Control Management2.011 Ratings00 Ratings
Control Efficiency Assessments3.57 Ratings00 Ratings
Issue Detection3.58 Ratings00 Ratings
Remediation and Certification3.58 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
NetSuite ERP
3.0
17 Ratings
78% below category average
ScaleFactor
-
Ratings
Transportation Planning and Optimization2.89 Ratings00 Ratings
Transportation Execution Management2.88 Ratings00 Ratings
Trade and Customs Management2.88 Ratings00 Ratings
Fulfillment Management9.314 Ratings00 Ratings
Warehouse Workforce Management2.511 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
NetSuite ERP
8.8
16 Ratings
16% above category average
ScaleFactor
-
Ratings
Production Process Design8.312 Ratings00 Ratings
Production Management8.414 Ratings00 Ratings
Configuration Management9.210 Ratings00 Ratings
Work Execution9.212 Ratings00 Ratings
Manufacturing Costs8.314 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
NetSuite ERP
7.7
128 Ratings
6% above category average
ScaleFactor
-
Ratings
Forecasting7.417 Ratings00 Ratings
Inventory Planning7.4125 Ratings00 Ratings
Performance Monitoring8.414 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
NetSuite ERP
3.8
13 Ratings
63% below category average
ScaleFactor
-
Ratings
Proposal Management2.610 Ratings00 Ratings
Product Master Data Management3.29 Ratings00 Ratings
Best Alternatives
NetSuite ERPScaleFactor
Small Businesses
Acumatica
Acumatica
Score 8.7 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.5 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetSuite ERPScaleFactor
Likelihood to Recommend
8.6
(349 ratings)
9.5
(5 ratings)
Likelihood to Renew
9.2
(49 ratings)
-
(0 ratings)
Usability
8.6
(231 ratings)
9.5
(2 ratings)
Availability
9.0
(16 ratings)
-
(0 ratings)
Performance
8.0
(15 ratings)
-
(0 ratings)
Support Rating
7.1
(215 ratings)
7.5
(2 ratings)
In-Person Training
7.3
(2 ratings)
-
(0 ratings)
Online Training
6.4
(10 ratings)
-
(0 ratings)
Implementation Rating
6.5
(17 ratings)
-
(0 ratings)
Configurability
8.7
(5 ratings)
-
(0 ratings)
Ease of integration
7.3
(3 ratings)
-
(0 ratings)
Product Scalability
9.0
(8 ratings)
-
(0 ratings)
Vendor post-sale
4.8
(2 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
NetSuite ERPScaleFactor
Likelihood to Recommend
NetSuite
Really in this hybrid environment, being up in the cloud and being able to securely access the data and work from anywhere, I think it's a real game changer for my team. So I really like the fact that NetSuite keeps up with security features and allows users to access it from anywhere.
Read full review
ScaleFactor
I work with several businesses and have attempted to bring ScaleFactor into multiple. Thus far the business status/environment has been suitable for ScaleFactor only once, but I'll continue to look for more. ScaleFactor is great when a company has matured beyond the owner making all accounting and banking entries. As soon as multiple systems are needed, it's likely a decent time to call ScaleFactor. I'm confident my operations could run through ScaleFactor for a long time as the next step for us would be something akin to NetSuite or some other more rigid enterprise solution. Additionally, our business has a geographically displaced work force, typically working from home. Having access to all systems via the cloud has been great. No longer do we have to pass a specific computer back and forth for a physical computer software license. It's enabled maximum work flow convenience.
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Pros
NetSuite
  • NetSuite does analytics very well.
  • They do reporting very well. I love the ability to have control over how the information flows through my NetSuite, my user roles, and my responsibilities. I can assign certain tasks to certain people, and they do that and then also have the control to approve that and make sure it's done correctly.
  • Just being able to drill down into a particular GL account or into a particular line item and see what really makes that up and what's driving our certain costs.
Read full review
ScaleFactor
  • ScaleFactor has been a great resource for me as I got my business off the ground. They have allowed me to focus on marketing and strategy while they handle my Quickbooks and other accounting needs. Great accounting and finance solutions that don't require you to hire an in-house staff
  • Presenting data clearly.
Read full review
Cons
NetSuite
  • Honestly, right now, my biggest pain point is kind of our own doing, but I would appreciate a little bit more support and help in the area of performance management and kind of understanding how our application is built, what are the best choices for customizing or solving a problem in terms of performance, because our company is rather large, we have a lot of data coming in and out, and that has been an issue for us recently.
Read full review
ScaleFactor
  • Could connect with All saving accounts i.e. Building society saving aswell as major banks.
  • When a connected bank or savings account hasn't been used for a month or 2 it could show a 0 transaction to keep it updated rather then saying "last updated 3 months ago"
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Likelihood to Renew
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
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ScaleFactor
No answers on this topic
Usability
NetSuite
I have given this rating due to below use cases: - Order Management - Advanced Revenue Management - Invoicing - Automated Billing - Inbound and Outbound Integrations with applications such as Salesforce, Zip, Stripe, Mavenlink, Avalara, Floquast - Project management and billing - Training -Customer Support - Knowledge Article Support
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ScaleFactor
ScaleFactor has been a great resource for me as I got my business off the ground. They have allowed me to focus on marketing and strategy while they handle my Quickbooks and other accounting needs. Great accounting and finance solutions that don't require you to hire an in-house staff.
Read full review
Reliability and Availability
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
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ScaleFactor
No answers on this topic
Performance
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
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ScaleFactor
No answers on this topic
Support Rating
NetSuite
The account rep changes quite often, which requires restarting. Suite Answers is a very good tool but can be hard to use for somebody who is not fully confident with Netsuite. Asking questions that are not already answered in Suite Answers can be rough. Training is readily available, but most of the time stays on the surface and doesn't answer medium to more advanced questions.
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ScaleFactor
Not sure if support is still available.
Read full review
In-Person Training
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
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ScaleFactor
No answers on this topic
Online Training
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
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ScaleFactor
No answers on this topic
Implementation Rating
NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
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ScaleFactor
No answers on this topic
Alternatives Considered
NetSuite
Well, the reason why I'm with NetSuite is because obviously it beats out those other options quite considerably. It gave us the whole ecosystem that gave us everything we needed. I didn't need a dedicated administrator whose full-time job is to deal with it like our current system would need to really be useful. I can find people or train people how to use it right away. So for us, that really beats it out compared to the Sage and QuickBooks where we were looking at it from a perspective of, yeah, we can find people who are experts in those fields. They don't scale up to the size that we need as we're going to really quickly go from R&D company into doing tens of millions of dollars a year in revenue and activities. So that's where it beats us out over say Sage or QuickBooks is it's got that complete scalability. We can go to multiple subsidiaries, foreign currency, not a problem. It's got that full functionality.
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ScaleFactor
Scale factor, can be used like Xero I believe. However all my past data was already stored in Xero so I used it as an add on. It is a lot more user friendly and helpful, i.e. you don't need to be an accountant to use it. However I am not sure it is useable anymore or supported, so i have gone back to using Xero alone.
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Scalability
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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ScaleFactor
No answers on this topic
Return on Investment
NetSuite
  • Positive impact, again, it's our source of truth, so we are able to not have questions about how much money we have in the bank or do we have enough material to build this job. Being able to know those things immediately is super valuable.
  • I mean it's the grease that skids the wheels that gets us to accomplish the things that we do in our business.
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ScaleFactor
  • They have been fundamental in helping us grow and scale at a relatively low cost in comparison to out-sourcing these functions. We can spend more on other items that can fuel growth while knowing the back end is taken care of.
  • They provide automated supports for key areas like payroll, expenses, etc so that we can quickly get back to focusing on the other items.
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ScreenShots

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Mobile-friendly design

ScaleFactor Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of