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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NetSuite ERP

    Score8.1 out of 10
    N/ANetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A

    Zoho Books

    Score8.8 out of 10
    N/AZoho Books is an accounting solution that is designed to help small businesses manage their finances. This solution includes dashboards and a wide variety of reports. Business users can automate tasks and set up custom workflows. Zoho offers a 14 day free trial.

    $20

    per month

    Pricing
    NetSuite ERPZoho Books
    Editions & Modules
    No answers on this topic
    Free
    $0
    For businesses with turnover <50K USD per annum
    Standard
    $20
    per month per org
    Professional
    $50
    per month per org
    Premium
    $70
    per month per org
    Offerings
    Pricing Offerings
    NetSuite ERPZoho Books
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.Zoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.
    More Pricing Information
    Community Pulse
    NetSuite ERPZoho Books
    Considered Both Products
    NetSuite
    Chose NetSuite ERP
    NetSuite ERP is one of the big player in accounting software. I have good working experience with this software. it helps us to do more smart work instead of hard work. Provide more features and making business numbers easy and accurate. Along with that if helps us in many ways …
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    280 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    240 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    282 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    79%
    Lived up to sales and marketing promises
    151 Answers
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    70%
    Implementation went as expected
    154 Answers
    89%
    Implementation went as expected
    8 Answers
    Features
    NetSuite ERPZoho Books
    Payroll Management
    Comparison of Payroll Management features of NetSuite ERP and Zoho Books
    Feature
    NetSuite ERP
    1.1
    15 Ratings
    149% below category average
    Zoho Books
    -
    Ratings
    Pay calculation1.013 Ratings00 Ratings
    Benefit plan administration1.010 Ratings00 Ratings
    Direct deposit files1.39 Ratings00 Ratings
    Customization
    Comparison of Customization features of NetSuite ERP and Zoho Books
    Feature
    NetSuite ERP
    9.2
    74 Ratings
    20% above category average
    Zoho Books
    8.2
    18 Ratings
    8% above category average
    API for custom integration9.264 Ratings8.218 Ratings
    Plug-ins9.947 Ratings00 Ratings
    Security
    Comparison of Security features of NetSuite ERP and Zoho Books
    Feature
    NetSuite ERP
    9.7
    81 Ratings
    14% above category average
    Zoho Books
    8.6
    28 Ratings
    5% above category average
    Single sign-on capability9.762 Ratings8.622 Ratings
    Role-based user permissions9.880 Ratings8.626 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of NetSuite ERP and Zoho Books
    Feature
    NetSuite ERP
    9.9
    72 Ratings
    28% above category average
    Zoho Books
    9.0
    27 Ratings
    14% above category average
    Dashboards9.971 Ratings8.727 Ratings
    Standard reports9.970 Ratings9.225 Ratings
    Custom reports9.970 Ratings9.01 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of NetSuite ERP and Zoho Books
    Feature
    NetSuite ERP
    7.9
    323 Ratings
    2% above category average
    Zoho Books
    8.3
    28 Ratings
    8% above category average
    Accounts payable8.4317 Ratings8.426 Ratings
    Accounts receivable8.4293 Ratings9.227 Ratings
    Global Financial Support9.926 Ratings00 Ratings
    Primary and Secondary Ledgers9.928 Ratings00 Ratings
    Journals and Reconciliations9.341 Ratings00 Ratings
    Configurable Accounting9.935 Ratings00 Ratings
    Standardized Processes9.937 Ratings00 Ratings
    Cash management00 Ratings7.925 Ratings
    Bank reconciliation00 Ratings7.825 Ratings
    Expense management00 Ratings8.126 Ratings
    Time tracking00 Ratings8.518 Ratings
    Multi-currency support00 Ratings8.117 Ratings
    Regulations compliance00 Ratings8.015 Ratings
    Self-service portal00 Ratings8.819 Ratings
    Inventory Management
    Comparison of Inventory Management features of NetSuite ERP and Zoho Books
    Feature
    NetSuite ERP
    9.1
    48 Ratings
    13% above category average
    Zoho Books
    8.0
    16 Ratings
    9% above category average
    Inventory tracking10.047 Ratings8.216 Ratings
    Automatic reordering8.928 Ratings7.810 Ratings
    Location management9.635 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of NetSuite ERP and Zoho Books
    Feature
    NetSuite ERP
    9.4
    261 Ratings
    17% above category average
    Zoho Books
    8.7
    25 Ratings
    16% above category average
    Pricing9.953 Ratings8.421 Ratings
    Order entry8.1257 Ratings9.420 Ratings
    Credit card processing8.937 Ratings8.020 Ratings
    Cost of goods sold9.548 Ratings8.820 Ratings
    Order Orchestration9.921 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of NetSuite ERP and Zoho Books
    Feature
    NetSuite ERP
    7.9
    259 Ratings
    4% above category average
    Zoho Books
    -
    Ratings
    Billing Management8.5248 Ratings00 Ratings
    Cash and Asset Management9.927 Ratings00 Ratings
    Travel & Expense Management9.831 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting8.927 Ratings00 Ratings
    Period Close9.935 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of NetSuite ERP and Zoho Books
    Feature
    NetSuite ERP
    6.6
    32 Ratings
    14% below category average
    Zoho Books
    -
    Ratings
    Budgeting and Forecasting6.026 Ratings00 Ratings
    Project Costing6.023 Ratings00 Ratings
    Cost Capture6.022 Ratings00 Ratings
    Capital Project Management4.014 Ratings00 Ratings
    Customer Contract Compliance9.913 Ratings00 Ratings
    Project Revenue Recognition6.922 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of NetSuite ERP and Zoho Books
    Feature
    NetSuite ERP
    4.1
    17 Ratings
    53% below category average
    Zoho Books
    -
    Ratings
    Project Planning and Scheduling8.914 Ratings00 Ratings
    Task Insight for Project Managers3.311 Ratings00 Ratings
    Project Mobile Functionality3.010 Ratings00 Ratings
    Definable Resource Pools3.68 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of NetSuite ERP and Zoho Books
    Feature
    NetSuite ERP
    3.1
    12 Ratings
    82% below category average
    Zoho Books
    -
    Ratings
    Award Lifecycle Management3.57 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of NetSuite ERP and Zoho Books
    Feature
    NetSuite ERP
    3.3
    19 Ratings
    73% below category average
    Zoho Books
    -
    Ratings
    Bids Analyzed and Compared3.58 Ratings00 Ratings
    Contract Authoring1.910 Ratings00 Ratings
    Contract Repository3.58 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated3.613 Ratings00 Ratings
    Supplier Management9.913 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of NetSuite ERP and Zoho Books
    Feature
    NetSuite ERP
    3.1
    11 Ratings
    74% below category average
    Zoho Books
    -
    Ratings
    Risk Repository3.58 Ratings00 Ratings
    Control Management1.911 Ratings00 Ratings
    Control Efficiency Assessments3.57 Ratings00 Ratings
    Issue Detection3.58 Ratings00 Ratings
    Remediation and Certification3.58 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of NetSuite ERP and Zoho Books
    Feature
    NetSuite ERP
    3.1
    17 Ratings
    77% below category average
    Zoho Books
    -
    Ratings
    Transportation Planning and Optimization2.89 Ratings00 Ratings
    Transportation Execution Management2.88 Ratings00 Ratings
    Trade and Customs Management2.88 Ratings00 Ratings
    Fulfillment Management9.914 Ratings00 Ratings
    Warehouse Workforce Management2.511 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of NetSuite ERP and Zoho Books
    Feature
    NetSuite ERP
    9.4
    16 Ratings
    23% above category average
    Zoho Books
    -
    Ratings
    Production Process Design8.912 Ratings00 Ratings
    Production Management8.914 Ratings00 Ratings
    Configuration Management9.910 Ratings00 Ratings
    Work Execution9.912 Ratings00 Ratings
    Manufacturing Costs8.914 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of NetSuite ERP and Zoho Books
    Feature
    NetSuite ERP
    8.3
    177 Ratings
    12% above category average
    Zoho Books
    -
    Ratings
    Forecasting8.817 Ratings00 Ratings
    Inventory Planning7.6174 Ratings00 Ratings
    Performance Monitoring8.914 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of NetSuite ERP and Zoho Books
    Feature
    NetSuite ERP
    3.9
    13 Ratings
    62% below category average
    Zoho Books
    -
    Ratings
    Proposal Management2.610 Ratings00 Ratings
    Product Master Data Management3.29 Ratings00 Ratings
    Best Alternatives
    NetSuite ERPZoho Books
    Small Businesses
    Zoho One
    Score9.1 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NetSuite ERPZoho Books
    Likelihood to Recommend
    8.5
    (422 ratings)
    8.9
    (29 ratings)
    Likelihood to Renew
    7.6
    (50 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (283 ratings)
    8.9
    (11 ratings)
    Availability
    9.0
    (16 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (15 ratings)
    -
    (0 ratings)
    Support Rating
    5.4
    (217 ratings)
    5.3
    (5 ratings)
    In-Person Training
    7.3
    (2 ratings)
    -
    (0 ratings)
    Online Training
    6.4
    (10 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.4
    (17 ratings)
    -
    (0 ratings)
    Configurability
    8.7
    (5 ratings)
    -
    (0 ratings)
    CPA Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (8 ratings)
    -
    (0 ratings)
    Vendor post-sale
    4.8
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    NetSuite ERPZoho Books
    Likelihood to Recommend
    NetSuite
    NetSuite ERP is a very robust ERP. For a small business, it might be overkill and even too expensive. What I mean by this is that there are advanced functionalities that NetSuite ERP has, such as forecasting, warehouse management, and custom workflows, that are not necessary for a small business. However, as a business starts to grow, NetSuite ERP provides endless growth opportunity to meet a companies needs. We are still technically a small company of only 15 employees, but NetSuite ERP has the ability to help us grow and we will not outgrow NetSuite ERP. NetSuite ERP can handle financial tracking with P&L, tax calculations, shipping, vendor management, and so much more.
    Incentivized
    Read full review
    Zoho
    If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
    Incentivized
    Read full review
    Pros
    NetSuite
    • It is an accounting system first and foremost.
    • We can add Manufacturing/Inventory features that we need for a manufacturing environment.
    • System Information/System Notes - Tracking of changes to almost everything. This is incredibly helpful for audits and investigations.
    • NetSuite ERP is integrating AI into their processes which will be super interesting!
    Incentivized
    Read full review
    Zoho
    • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
    • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
    • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
    • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
    • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
    Incentivized
    Read full review
    Cons
    NetSuite
    • I have found it to be a bit slow sometimes when saving.
    • I am not sure if this is Chase Bank or NetSuite, but a direct link to upload bank transactions or credit card transactions would be nice.
    • This is too hard, bc Netsuite works really well.
    Read full review
    Zoho
    • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
    • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
    • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
    • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
    • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
    • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
    Read full review
    Likelihood to Renew
    NetSuite
    NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    NetSuite
    NetSuite is a cloud tool, and is easy to implement for mid-sized organizations. It comes with standard forms/ printing layouts, and financial reporting (both summary and detailed), which are very handy for business users. In addition to these, with 99.99% service availability, NetSuite makes it one of the most reliable ERP tools available on the market.
    Incentivized
    Read full review
    Zoho
    Customization is the biggest struggle for us and most of the time we need to involve a tech person. The chat support is a great feature and very helpful. It would be great to be able to customize and create invoices and correspondence (templates) such are reminders in multiple languages within one organization. The currency (USD) would be the same. We have clients in different countries that don't speak English but pay in USD.
    Incentivized
    Read full review
    Reliability and Availability
    NetSuite
    It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
    Read full review
    Zoho
    No answers on this topic
    Performance
    NetSuite
    Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    NetSuite
    I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
    Incentivized
    Read full review
    Zoho
    The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
    Incentivized
    Read full review
    In-Person Training
    NetSuite
    I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
    Read full review
    Zoho
    No answers on this topic
    Online Training
    NetSuite
    Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    NetSuite
    I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    NetSuite
    NetSuite by far is the most expensive; However, compared to the 3 systems notated, the overall functionality, capability and reporting advantages make it my top choice for companies experiencing exponential growth across all departments. Its a best in class solution for just about any user.
    Incentivized
    Read full review
    Zoho
    We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
    Incentivized
    Read full review
    Scalability
    NetSuite
    We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    NetSuite
    • NetSuite software has improved our process controls and enhanced cash management, especially in huge projects.
    • The software has helped us with budgeting, forecasting, and real-time financial reporting.
    • Introduction of NetSuite ERP into our organisation has completely changed the way we do things by enhancing compliance, ensuring real-time project milestone tracking, and enabling portfolio management.
    Read full review
    Zoho
    • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
    • Flexibility makes Zoho Books great!
    • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
    Incentivized
    Read full review
    ScreenShots

    NetSuite ERP Screenshots

    Screenshot of Roles-based dashboardsScreenshot of MCP AI ConnectorScreenshot of NetSuite Cash 360 Dashboard

    Zoho Books Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot