What users are saying about
416 Ratings
72 Ratings
416 Ratings
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Score 7.4 out of 100
72 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

NetSuite ERP

Cloud computing, in my opinion, is the future. Just like we pay for electricity as we use it, and do not have our own power generation plants, I believe the future of enterprise computing is a pay-as-you-use service. And other companies agree (Sage Intacct, SAP Business One, Microsoft Dynamics 365). NetSuite has been doing it since 1998. They clearly have a leg-up over all of these other companies.Perhaps a highly specialized organization with lots of custom software might not be a good fit. Customization of the platform is robust to an extend and there are many tools available for customization. However, native support for common languages like Python do not exist and the back-end totally customizable JavaScript platform does require some advanced skills. In fairness, we have not encountered a situation yet that the standard cloud customization tools were unable to solve so for us, this description is a problem we just don't have.
Mitchel Laman | TrustRadius Reviewer

Zoho Books

The biggest pro is that everyone can easily use Zoho Books. Secondly I would say Zoho Books is the world's best accounting software which is very helpful by helping me in managing money flowing in or flowing outside of our organization. It has played a key role in making our decision making power strong.
Markus Melton | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite ERP
7.6
Zoho Books
Pay calculation
NetSuite ERP
6.8
Zoho Books
Benefit plan administration
NetSuite ERP
7.2
Zoho Books
Direct deposit files
NetSuite ERP
7.5
Zoho Books
Salary revision and increment management
NetSuite ERP
8.9
Zoho Books
Reimbursement management
NetSuite ERP
7.8
Zoho Books

Customization

NetSuite ERP
7.2
Zoho Books
6.5
API for custom integration
NetSuite ERP
7.1
Zoho Books
6.5
Plug-ins
NetSuite ERP
7.3
Zoho Books

Security

NetSuite ERP
7.9
Zoho Books
7.4
Single sign-on capability
NetSuite ERP
8.1
Zoho Books
8.0
Role-based user permissions
NetSuite ERP
7.8
Zoho Books
6.8

Reporting & Analytics

NetSuite ERP
7.5
Zoho Books
8.1
Dashboards
NetSuite ERP
7.8
Zoho Books
7.3
Standard reports
NetSuite ERP
7.6
Zoho Books
7.8
Custom reports
NetSuite ERP
6.9
Zoho Books
9.0

General Ledger and Configurable Accounting

NetSuite ERP
7.2
Zoho Books
7.1
Accounts payable
NetSuite ERP
7.8
Zoho Books
7.3
Accounts receivable
NetSuite ERP
8.2
Zoho Books
7.3
Global Financial Support
NetSuite ERP
7.7
Zoho Books
Primary and Secondary Ledgers
NetSuite ERP
8.1
Zoho Books
Intercompany Accounting
NetSuite ERP
7.7
Zoho Books
Localizations
NetSuite ERP
8.3
Zoho Books
Journals and Reconciliations
NetSuite ERP
7.7
Zoho Books
Enterprise Accounting
NetSuite ERP
8.0
Zoho Books
Configurable Accounting
NetSuite ERP
8.0
Zoho Books
Centralized Rules Framework
NetSuite ERP
7.7
Zoho Books
Standardized Processes
NetSuite ERP
7.8
Zoho Books
Cash management
NetSuite ERP
Zoho Books
7.0
Bank reconciliation
NetSuite ERP
Zoho Books
6.7
Expense management
NetSuite ERP
Zoho Books
7.3
Time tracking
NetSuite ERP
Zoho Books
6.7
Multi-currency support
NetSuite ERP
Zoho Books
7.9
Regulations compliance
NetSuite ERP
Zoho Books
6.7
Self-service portal
NetSuite ERP
Zoho Books
7.4

Inventory Management

NetSuite ERP
6.8
Zoho Books
7.6
Inventory tracking
NetSuite ERP
6.7
Zoho Books
7.5
Automatic reordering
NetSuite ERP
7.0
Zoho Books
7.6
Location management
NetSuite ERP
7.2
Zoho Books
Manufacturing module
NetSuite ERP
6.5
Zoho Books

Order Management

NetSuite ERP
7.6
Zoho Books
7.2
Pricing
NetSuite ERP
8.0
Zoho Books
6.8
Order entry
NetSuite ERP
7.6
Zoho Books
7.6
Credit card processing
NetSuite ERP
7.0
Zoho Books
7.7
Cost of goods sold
NetSuite ERP
8.1
Zoho Books
6.8
Order Orchestration
NetSuite ERP
7.7
Zoho Books
End-to-end order visibility
NetSuite ERP
7.6
Zoho Books
Order exception Resolution
NetSuite ERP
7.1
Zoho Books

Subledger and Financial Process

NetSuite ERP
7.4
Zoho Books
Automated Invoice Processing
NetSuite ERP
7.5
Zoho Books
Shared Services Payments
NetSuite ERP
7.6
Zoho Books
Billings Management
NetSuite ERP
7.6
Zoho Books
Customer Receipt Applications
NetSuite ERP
7.5
Zoho Books
Customer Collections
NetSuite ERP
7.8
Zoho Books
Revenue Recognition
NetSuite ERP
7.6
Zoho Books
Cash Management
NetSuite ERP
7.5
Zoho Books
Asset Management
NetSuite ERP
7.0
Zoho Books
Travel & Expense Management
NetSuite ERP
7.4
Zoho Books
Budgetary Control & Encumbrance Accounting
NetSuite ERP
7.1
Zoho Books
Period Close
NetSuite ERP
7.7
Zoho Books
Transactions Tax
NetSuite ERP
7.5
Zoho Books
Subledger Reconciliations
NetSuite ERP
7.3
Zoho Books
3rd Party Accounting Systems
NetSuite ERP
7.1
Zoho Books

Project Financial Management

NetSuite ERP
7.3
Zoho Books
Budgeting and Forecasting
NetSuite ERP
6.8
Zoho Books
Project Costing
NetSuite ERP
6.8
Zoho Books
Cost Capture
NetSuite ERP
7.0
Zoho Books
Capital Project Management
NetSuite ERP
8.2
Zoho Books
Customer Invoicing
NetSuite ERP
7.6
Zoho Books
Customer Contract Compliance
NetSuite ERP
7.8
Zoho Books
Project Revenue Recognition
NetSuite ERP
6.9
Zoho Books
Project Financial Performance Analysis
NetSuite ERP
7.4
Zoho Books
Project Financials Dashboard
NetSuite ERP
7.5
Zoho Books
Real-time Financial Reporting
NetSuite ERP
7.4
Zoho Books
Embedded Business Intelligence
NetSuite ERP
7.2
Zoho Books
Project Planning Collaboration
NetSuite ERP
6.6
Zoho Books

Project Execution Management

NetSuite ERP
7.5
Zoho Books
Project Planning and Scheduling
NetSuite ERP
6.8
Zoho Books
Project Manager Dashboard
NetSuite ERP
6.9
Zoho Books
Resource Manager Dashboard
NetSuite ERP
7.2
Zoho Books
Task Insight for Project Managers
NetSuite ERP
7.7
Zoho Books
Project Manager Mobile Functionality
NetSuite ERP
7.5
Zoho Books
Team Member Task Collaboration
NetSuite ERP
7.4
Zoho Books
Team Member Mobile Functionality
NetSuite ERP
7.3
Zoho Books
Project Candidate Search
NetSuite ERP
7.7
Zoho Books
Project Candidate Comparison and Analysis
NetSuite ERP
7.7
Zoho Books
Defineable Resource Pools
NetSuite ERP
8.3
Zoho Books
Defineable Resource Pools
NetSuite ERP
8.1
Zoho Books
Talent Profiles
NetSuite ERP
7.1
Zoho Books
Real-Time Project Reporting
NetSuite ERP
8.1
Zoho Books
Absence Management
NetSuite ERP
7.6
Zoho Books
Product Lifecycle Management
NetSuite ERP
7.8
Zoho Books

Grants Management

NetSuite ERP
7.5
Zoho Books
Award Lifecycle Management
NetSuite ERP
7.1
Zoho Books
Spending Control
NetSuite ERP
7.4
Zoho Books
Indirect Cost Management
NetSuite ERP
8.1
Zoho Books
Billing
NetSuite ERP
7.4
Zoho Books

Procurement

NetSuite ERP
7.7
Zoho Books
Sourcing Team Collaboration
NetSuite ERP
7.3
Zoho Books
Sourcing Analysis
NetSuite ERP
6.2
Zoho Books
Bids Analyzed and Compared
NetSuite ERP
7.6
Zoho Books
Catalog Shopping E-Commerce for Employees
NetSuite ERP
7.1
Zoho Books
Contract Authoring
NetSuite ERP
7.3
Zoho Books
Contract Compliance Management
NetSuite ERP
7.9
Zoho Books
Contract History
NetSuite ERP
8.1
Zoho Books
Contract Renewal Automation
NetSuite ERP
8.4
Zoho Books
Contract Repository
NetSuite ERP
7.9
Zoho Books
Contract Standardization and Enforcement
NetSuite ERP
7.9
Zoho Books
Electronic Signatures
NetSuite ERP
8.3
Zoho Books
Invoice Automated Matching
NetSuite ERP
7.5
Zoho Books
Purchasing Risk and Compliance Management
NetSuite ERP
7.4
Zoho Books
Requisitions-to-Purchase Orders Integrated
NetSuite ERP
7.9
Zoho Books
Spend Compliance Management
NetSuite ERP
7.6
Zoho Books
Supplier Assessment
NetSuite ERP
8.3
Zoho Books
Supplier Communication and Collaboration
NetSuite ERP
8.0
Zoho Books
Supplier Management
NetSuite ERP
8.3
Zoho Books
Supplier Portal
NetSuite ERP
7.8
Zoho Books

Risk Management

NetSuite ERP
7.9
Zoho Books
Risk Repository
NetSuite ERP
7.3
Zoho Books
Control Management
NetSuite ERP
7.6
Zoho Books
Control Mapping
NetSuite ERP
7.8
Zoho Books
Control Efficiency Assessments
NetSuite ERP
7.8
Zoho Books
Automated Control Assessments
NetSuite ERP
8.1
Zoho Books
Assessment Capture
NetSuite ERP
8.5
Zoho Books
Issue Detection
NetSuite ERP
8.0
Zoho Books
Automatic Notification
NetSuite ERP
8.0
Zoho Books
Remediation and Certification
NetSuite ERP
7.8
Zoho Books

Logistics

NetSuite ERP
6.9
Zoho Books
Transportation Planning and Optimization
NetSuite ERP
6.4
Zoho Books
Transportation Sourcing Management
NetSuite ERP
7.0
Zoho Books
Transportation Process Integration
NetSuite ERP
7.4
Zoho Books
Transportation Execution Management
NetSuite ERP
6.9
Zoho Books
Freight Payment Automation
NetSuite ERP
6.9
Zoho Books
Trade Management
NetSuite ERP
6.4
Zoho Books
Trade Regulatory Compliance Management
NetSuite ERP
7.8
Zoho Books
Customs Entry Management
NetSuite ERP
6.9
Zoho Books
Customs Document Management
NetSuite ERP
6.6
Zoho Books
Customs Document Collaboration
NetSuite ERP
6.7
Zoho Books
Fulfillment Management
NetSuite ERP
7.3
Zoho Books
Inventory Visibility
NetSuite ERP
7.1
Zoho Books
Warehouse Workforce Management
NetSuite ERP
6.5
Zoho Books

Manufacturing

NetSuite ERP
6.3
Zoho Books
Production Process Design
NetSuite ERP
6.8
Zoho Books
Supply Chain Business Flows
NetSuite ERP
6.0
Zoho Books
Production Management
NetSuite ERP
6.0
Zoho Books
Contracted Manufacturing Management
NetSuite ERP
6.0
Zoho Books
Configuration Management
NetSuite ERP
6.9
Zoho Books
Work Definition
NetSuite ERP
6.1
Zoho Books
Work Execution
NetSuite ERP
6.0
Zoho Books
Advanced Fulfillment
NetSuite ERP
6.6
Zoho Books
Manufacturing Costs
NetSuite ERP
6.2
Zoho Books

Supply Chain

NetSuite ERP
7.0
Zoho Books
Forecasting
NetSuite ERP
7.1
Zoho Books
Inventory Planning
NetSuite ERP
6.7
Zoho Books
Multi-tier Supply Chain Planning
NetSuite ERP
7.3
Zoho Books
Performance Monitoring
NetSuite ERP
7.0
Zoho Books

Product Lifecycle Management

NetSuite ERP
6.8
Zoho Books
Ideation Management
NetSuite ERP
6.7
Zoho Books
Requirements Management
NetSuite ERP
7.2
Zoho Books
Proposal Management
NetSuite ERP
5.9
Zoho Books
Innovation Portfolio Management
NetSuite ERP
6.8
Zoho Books
Product Master Data Management
NetSuite ERP
6.8
Zoho Books
Vendor Portal
NetSuite ERP
7.1
Zoho Books
Project Portfolio Management
NetSuite ERP
7.1
Zoho Books

Pros

NetSuite ERP

  • Custom records, fields and forms
  • Workflow automation
  • Mass updates and CSV imports making data management easy
  • Suitescript offers powerful ways to customize
  • Many modules available to a wide variety of business
  • Several bundles available that integrate with other services or add functionality to NetSuite
Anonymous | TrustRadius Reviewer

Zoho Books

  • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
  • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
  • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
  • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
  • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
Nathan Sichilongo | TrustRadius Reviewer

Cons

NetSuite ERP

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Sonny Spencer, ACA | TrustRadius Reviewer

Zoho Books

  • When converting to Zoho Books from another accounting software, this seemed a bit difficult but this process is never easy.
  • There are certain restrictions within modules (estimates/sales orders/invoices/payments) that make it difficult to edit transactions. In many ways this is good, but different from what we have experienced with other accounting software solutions.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetSuite ERP

NetSuite ERP 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Zoho Books

No score
No answers yet
No answers on this topic

Usability

NetSuite ERP

NetSuite ERP 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Zoho Books

Zoho Books 6.4
Based on 4 answers
Some features lack of depth in its functionalities as they give the impression that they are incomplete or half-way developed, so it is necessary to optimize some features already present in the software so that it can provide maximum performance and provide a real value to the software. It should be noted that there is a steep in the learning curve when using Zoho Books especially if you are a user who comes from using another accounting software, so you will have to get used to its workflow and operation.
Markus Melton | TrustRadius Reviewer

Reliability and Availability

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

Zoho Books

No score
No answers yet
No answers on this topic

Performance

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Zoho Books

No score
No answers yet
No answers on this topic

Support Rating

NetSuite ERP

NetSuite ERP 1.0
Based on 20 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

Zoho Books

Zoho Books 4.5
Based on 4 answers
The people are great. They follow the party line when working with us. There is clearly no intent to provide integration to the employee expenseThere is no intent to make the bank reconciliations system work in a manner consistent with US Accounting principles. There is no intent make the payroll system one that can easily cut a paycheck. Which brings up the fact that adjusting the printing on a check is very laborious and you only get close. You cannot get perfect
Mike James | TrustRadius Reviewer

In-Person Training

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

Zoho Books

No score
No answers yet
No answers on this topic

Online Training

NetSuite ERP

NetSuite ERP 8.0
Based on 7 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

Zoho Books

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite ERP

NetSuite ERP 7.3
Based on 18 answers
Implementation was fine but could have gone quicker.

NetSuite provided me a implementation guide who I did not think was very knowledgeable.

I recommend that you make sure the organization knows how they are going to use the software and come up with an implementation plan before importing all of the data.
Anonymous | TrustRadius Reviewer

Zoho Books

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite ERP

I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Chris Snelling, CFA | TrustRadius Reviewer

Zoho Books

We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
Mike Koolwijk | TrustRadius Reviewer

Scalability

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

Zoho Books

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite ERP

  • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
  • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
  • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Joshua Henke | TrustRadius Reviewer

Zoho Books

  • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
  • Flexibility makes Zoho Books great!
  • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
Cedric Haynes | TrustRadius Reviewer

Screenshots

NetSuite ERP

Pricing Details

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

Zoho Books

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$15*

* Per Organization/Month, Billed Annually

Zoho Books Editions & Modules

Edition
Standard$151
Professional$401
Premium$601
  1. Per Organization/Month, Billed Annually
Additional Pricing Details
Zoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.

Rating Summary

Likelihood to Recommend

NetSuite ERP
6.5
Zoho Books
7.5

Likelihood to Renew

NetSuite ERP
8.0
Zoho Books

Usability

NetSuite ERP
9.0
Zoho Books
6.4

Reliability and Availability

NetSuite ERP
9.4
Zoho Books

Performance

NetSuite ERP
7.7
Zoho Books

Support Rating

NetSuite ERP
1.0
Zoho Books
4.5

In-Person Training

NetSuite ERP
7.3
Zoho Books

Online Training

NetSuite ERP
8.0
Zoho Books

Implementation Rating

NetSuite ERP
7.3
Zoho Books

Scalability

NetSuite ERP
8.4
Zoho Books

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