Nextcloud vs SAP Jam | TrustRadius

Likelihood to Recommend

Nextcloud is well suited in any collaboration scenario where users wants to share comments and resources as well as organize events or work together.

It is also very well suited for non-profit organizations as it is free to use and very simple even for non-tech users.

I can't imagine scenarios where it might not be appropriate as running requirements are minimal (php, mysql) so even a single user could find benefit to use it as an alternative for basic icloud or gmail use (files with desktop and mobile clients, calendar and address book).

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Joseph Costa

CEO (Chief Executive Officer)

josephcosta.euInternet, 1-10 employees

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When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)

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Verified User

Manager in Social Media

Non-Profit Organization Management Company, 501-1000 employees

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Feature Rating Comparison

Nextcloud

SAP Jam

Versioning

Video files

Audio files

Document collaboration

Access control

File search

Device sync

Advanced security features

Nextcloud

SAP Jam

User and role management

File organization

Nextcloud

SAP Jam

Mobile Access

Search

Nextcloud

SAP Jam

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Pros

File sharing (internal, public or federated).
One software, many activities (files, address book, calendar, chat, edit, email) ...
Groupware, sharing between users or groups is really easy and finely controlled.
Integrations and many apps.

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Joseph Costa

CEO (Chief Executive Officer)

josephcosta.euInternet, 1-10 employees

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Managing members with the communities is easy (including inviting them to join).
Publishing and editing content is easy with the platform.
The interface is easy to use and navigate.

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Verified User

Manager in Social Media

Non-Profit Organization Management Company, 501-1000 employees

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Cons

Merge talk and file client apps on mobile devices.

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Joseph Costa

CEO (Chief Executive Officer)

josephcosta.euInternet, 1-10 employees

View all 1 answers on this topic

Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
Analytics on engagement aren't great.

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Verified User

Manager in Social Media

Non-Profit Organization Management Company, 501-1000 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

SAP Jam 4.0

Based on 1 answer

We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.

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Verified User

Manager in Social Media

Non-Profit Organization Management Company, 501-1000 employees

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Usability

No score

No answers yet

No answers on this topic

SAP Jam 5.0

Based on 1 answer

It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around

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Verified User

Manager in Social Media

Non-Profit Organization Management Company, 501-1000 employees

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Support Rating

Nextcloud 9.0

Based on 1 answer

I never needed support as everything always worked fine. The documentation on Nextcloud website is extensive and clear. The community is very active on the forum and should support you if you don't already find what you are looking for.

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Joseph Costa

CEO (Chief Executive Officer)

josephcosta.euInternet, 1-10 employees

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SAP Jam 2.0

Based on 1 answer

We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.

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Verified User

Manager in Social Media

Non-Profit Organization Management Company, 501-1000 employees

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Alternatives Considered

Even excluding the budget and privacy concerns, we selected Nextcloud for its simplicity of use and the UI is very clear.

It just does what it is supposed to do.

No license.
Much, much ease of use.
Not opening several windows.
No un-useful services.
No automatic update.
Control over data.
Open-source software.
Integrations.

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Joseph Costa

CEO (Chief Executive Officer)

josephcosta.euInternet, 1-10 employees

View all 1 answers on this topic

We actually probably moving to Higher Logic for our virtual community needs -- their interface is better and can more easily integrate with our website to provide a seamless experience for our users. We also want them to be able to toggle between our website and the community platform and it's not currently set up to do that well

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Verified User

Manager in Social Media

Non-Profit Organization Management Company, 501-1000 employees

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Return on Investment

We do not spend money on software license (unlike Office 365).
Very simple maintenance and upgrading.
Very simple backup and restore.

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Joseph Costa

CEO (Chief Executive Officer)

josephcosta.euInternet, 1-10 employees

View all 1 answers on this topic

Our constituents value community and this has enabled us to be able to bring people together in a secure, virtual space.
We are a national association and many of the people that need to collaborate on work projects aren't physically in the same place, so this virtual space has improved work output.

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Verified User

Manager in Social Media

Non-Profit Organization Management Company, 501-1000 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Nextcloud

SAP Jam

Nextcloud

SAP Jam

Nextcloud

SAP Jam

Nextcloud

SAP Jam

Likelihood to Recommend

Nextcloud

SAP Jam

Feature Rating Comparison

Versioning

Video files

Audio files

Document collaboration

Access control

File search

Device sync

Advanced security features

User and role management

File organization

Mobile Access

Search

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Pros

Nextcloud

SAP Jam

Cons

Nextcloud

SAP Jam

Likelihood to Renew

Nextcloud

SAP Jam

Usability

Nextcloud

SAP Jam

Support Rating

Nextcloud

SAP Jam

Alternatives Considered

Nextcloud

SAP Jam

Return on Investment

Nextcloud

SAP Jam

Screenshots

Nextcloud

SAP Jam

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

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