9 Ratings
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Score 6.8 out of 100
16 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

NextGen® Practice Management Solutions

To start, Nextgen PM is NOT well-suited for companies who are looking for a could-based product—you will be required to house this software on your own server (this will force that company to maintain their own infrastructure). The solution is great for a company looking for a PM/EHR combo that communicates well with each other. The two modules are owned by the same company and does not require a costly API/bridge to be built between the two programs.
Anonymous | TrustRadius Reviewer

Practice Fusion

The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
Elias Nash | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

NextGen® Practice Management Solutions
Practice Fusion
10.0
Real-time eligibility verification
NextGen® Practice Management Solutions
Practice Fusion
10.0
Claims management
NextGen® Practice Management Solutions
Practice Fusion
10.0
Coding
NextGen® Practice Management Solutions
Practice Fusion
10.0
Patient billing
NextGen® Practice Management Solutions
Practice Fusion
10.0
Financial Reporting
NextGen® Practice Management Solutions
Practice Fusion
10.0

Patient Scheduling

NextGen® Practice Management Solutions
Practice Fusion
8.3
Rule-based scheduling
NextGen® Practice Management Solutions
Practice Fusion
8.1
Automated appointment reminders
NextGen® Practice Management Solutions
Practice Fusion
9.0
Automated patient check-in
NextGen® Practice Management Solutions
Practice Fusion
8.1
Multi-location support
NextGen® Practice Management Solutions
Practice Fusion
7.2
Calendar interface
NextGen® Practice Management Solutions
Practice Fusion
9.0

Electronic Medical Records

NextGen® Practice Management Solutions
Practice Fusion
8.1
Charting / document management
NextGen® Practice Management Solutions
Practice Fusion
8.5
Templates
NextGen® Practice Management Solutions
Practice Fusion
6.2
Patient portal
NextGen® Practice Management Solutions
Practice Fusion
7.1
Mobile/tablet support
NextGen® Practice Management Solutions
Practice Fusion
9.9
Fax integration
NextGen® Practice Management Solutions
Practice Fusion
10.0
Integration with other EMR and PM systems
NextGen® Practice Management Solutions
Practice Fusion
7.6
Workflow automation
NextGen® Practice Management Solutions
Practice Fusion
9.9
Speech recognition
NextGen® Practice Management Solutions
Practice Fusion
9.0
Customization
NextGen® Practice Management Solutions
Practice Fusion
5.1
E-prescribing
NextGen® Practice Management Solutions
Practice Fusion
7.2

Medical Security and Privacy

NextGen® Practice Management Solutions
Practice Fusion
9.8
HIPAA compliance
NextGen® Practice Management Solutions
Practice Fusion
9.7
Role-based permission levels
NextGen® Practice Management Solutions
Practice Fusion
10.0
Data backups and redundancy
NextGen® Practice Management Solutions
Practice Fusion
9.8
Local mode / networking failsafe
NextGen® Practice Management Solutions
Practice Fusion
9.9

Workflow and Scale

NextGen® Practice Management Solutions
Practice Fusion
10.0
Task tracking
NextGen® Practice Management Solutions
Practice Fusion
10.0
Specialty-specific workflows
NextGen® Practice Management Solutions
Practice Fusion
9.9
Multi-office / multi-physician capabilities
NextGen® Practice Management Solutions
Practice Fusion
10.0

Pros

NextGen® Practice Management Solutions

  • Ability to save favorite phrases and templates to make charting more efficient for providers.
  • Ability to interface with Question Diagnostics for certain laboratory tests.
  • Ability to send and receive tasks to other user(s) on the system as well as send future tasks and reminders to yourself.
Anonymous | TrustRadius Reviewer

Practice Fusion

  • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
  • Charting- Very detailed integration for charting.
  • Reporting- We really enjoy the reports we can pull from within the software.
Melanie Haas | TrustRadius Reviewer

Cons

NextGen® Practice Management Solutions

  • The software requires annoying/disruptive updates.
  • The software is housed on our own server. We have found that cloud-based solutions are much more convenient.
  • At times, the system is a bit "slow."
  • The canned reporting/BI tool is not as malleable as many of the other solutions we have used and/or trialed.
  • We were able to achieve cost-savings through some other systems.
Anonymous | TrustRadius Reviewer

Practice Fusion

  • Have Physician Assistant as a provider status.
  • Make the notes section of each patients account displays towards the top of page and not the bottom.
Anonymous | TrustRadius Reviewer

Support Rating

NextGen® Practice Management Solutions

No score
No answers yet
No answers on this topic

Practice Fusion

Practice Fusion 9.0
Based on 1 answer
We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on.When we have tried the live chat feature we have been satisfied with the timeliness and response.
Jessica Adams | TrustRadius Reviewer

Alternatives Considered

NextGen® Practice Management Solutions

NextGen was more scattered and less streamlined than either Allscripts or EPIC
Anonymous | TrustRadius Reviewer

Practice Fusion

NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
Lynn Reeves Hill | TrustRadius Reviewer

Return on Investment

NextGen® Practice Management Solutions

  • Nextgen did a good job of transitioning our practice away from paper health records.
  • I believe that the Return on Investment would have been much higher had we gone straight to a cloud-based tool.
  • By getting our feet wet with Nextgen, we have a pretty good understanding of Practice Management software. In other words, we could plug and play with most systems on the market.
Anonymous | TrustRadius Reviewer

Practice Fusion

No answers on this topic

Pricing Details

NextGen® Practice Management Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Practice Fusion

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

NextGen® Practice Management Solutions
4.9
Practice Fusion
7.1

Reliability and Availability

NextGen® Practice Management Solutions
Practice Fusion
1.0

Performance

NextGen® Practice Management Solutions
Practice Fusion
1.0

Support Rating

NextGen® Practice Management Solutions
Practice Fusion
9.0

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