What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 5.9 out of 100
Based on 10 reviews and ratings
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.5 out of 100
Based on 21 reviews and ratings
Feature Set Ratings
Billing and Claims Management
NextGen® Practice Management Solutions
Feature Set Not Supported
N/A

10.0
Practice Fusion
100%
Practice Fusion ranks higher in 5/5 features
Practice Fusion ranks higher in 5/5 features
Real-time eligibility verification
N/A
0 Ratings

10.0
100%
1 Rating
Claims management
N/A
0 Ratings

10.0
100%
1 Rating
Coding
N/A
0 Ratings

10.0
100%
3 Ratings
Patient billing
N/A
0 Ratings

10.0
100%
1 Rating
Financial Reporting
N/A
0 Ratings

10.0
100%
1 Rating
Patient Scheduling
NextGen® Practice Management Solutions
Feature Set Not Supported
N/A

8.3
Practice Fusion
83%
Practice Fusion ranks higher in 5/5 features
Practice Fusion ranks higher in 5/5 features
Rule-based scheduling
N/A
0 Ratings

8.1
81%
4 Ratings
Automated appointment reminders
N/A
0 Ratings

9.0
90%
5 Ratings
Automated patient check-in
N/A
0 Ratings

8.1
81%
4 Ratings
Multi-location support
N/A
0 Ratings

7.2
72%
3 Ratings
Calendar interface
N/A
0 Ratings

9.0
90%
6 Ratings
Electronic Medical Records
NextGen® Practice Management Solutions
Feature Set Not Supported
N/A

8.1
Practice Fusion
81%
Practice Fusion ranks higher in 10/10 features
Practice Fusion ranks higher in 10/10 features
Charting / document management
N/A
0 Ratings

8.5
85%
6 Ratings
Templates
N/A
0 Ratings

6.2
62%
5 Ratings
Patient portal
N/A
0 Ratings

7.1
71%
4 Ratings
Mobile/tablet support
N/A
0 Ratings

9.9
99%
4 Ratings
Fax integration
N/A
0 Ratings

10.0
100%
4 Ratings
Integration with other EMR and PM systems
N/A
0 Ratings

7.7
77%
3 Ratings
Workflow automation
N/A
0 Ratings

9.9
99%
3 Ratings
Speech recognition
N/A
0 Ratings

9.0
90%
1 Rating
Customization
N/A
0 Ratings

5.1
51%
5 Ratings
E-prescribing
N/A
0 Ratings

7.2
72%
5 Ratings
Medical Security and Privacy
NextGen® Practice Management Solutions
Feature Set Not Supported
N/A

9.8
Practice Fusion
98%
Practice Fusion ranks higher in 4/4 features
Practice Fusion ranks higher in 4/4 features
HIPAA compliance
N/A
0 Ratings

9.5
95%
12 Ratings
Role-based permission levels
N/A
0 Ratings

10.0
100%
5 Ratings
Data backups and redundancy
N/A
0 Ratings

9.8
98%
4 Ratings
Local mode / networking failsafe
N/A
0 Ratings

9.9
99%
3 Ratings
Workflow and Scale
NextGen® Practice Management Solutions
Feature Set Not Supported
N/A

10.0
Practice Fusion
100%
Practice Fusion ranks higher in 3/3 features
Practice Fusion ranks higher in 3/3 features
Task tracking
N/A
0 Ratings

10.0
100%
3 Ratings
Specialty-specific workflows
N/A
0 Ratings

9.9
99%
4 Ratings
Multi-office / multi-physician capabilities
N/A
0 Ratings

10.0
100%
4 Ratings
Attribute Ratings
- Practice Fusion is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
4.9
NextGen® Practice Management Solutions
49%
2 Ratings

7.1
Practice Fusion
71%
7 Ratings
Availability
NextGen® Practice Management Solutions
N/A
0 Ratings

1.0
Practice Fusion
10%
2 Ratings
Performance
NextGen® Practice Management Solutions
N/A
0 Ratings

1.0
Practice Fusion
10%
2 Ratings
Support Rating
NextGen® Practice Management Solutions
N/A
0 Ratings

9.0
Practice Fusion
90%
2 Ratings
Likelihood to Recommend
NextGen® Practice Management Solutions
To start, Nextgen PM is NOT well-suited for companies who are looking for a could-based product—you will be required to house this software on your own server (this will force that company to maintain their own infrastructure). The solution is great for a company looking for a PM/EHR combo that communicates well with each other. The two modules are owned by the same company and does not require a costly API/bridge to be built between the two programs.

Verified User
Analyst in Finance and Accounting
Medical Practice Company, 51-200 employeesPractice Fusion
The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
Medical Student
University of California, Davis - School of MedicineHigher Education, 501-1000 employees
Pros
NextGen® Practice Management Solutions
- Ability to save favorite phrases and templates to make charting more efficient for providers.
- Ability to interface with Question Diagnostics for certain laboratory tests.
- Ability to send and receive tasks to other user(s) on the system as well as send future tasks and reminders to yourself.

Verified User
Employee in Other
Hospital & Health Care Company, 11-50 employeesPractice Fusion
- Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
- Charting- Very detailed integration for charting.
- Reporting- We really enjoy the reports we can pull from within the software.
Office Manager
Procurement LeadersHealth, Wellness and Fitness, 1-10 employees
Cons
NextGen® Practice Management Solutions
- The software requires annoying/disruptive updates.
- The software is housed on our own server. We have found that cloud-based solutions are much more convenient.
- At times, the system is a bit "slow."
- The canned reporting/BI tool is not as malleable as many of the other solutions we have used and/or trialed.
- We were able to achieve cost-savings through some other systems.

Verified User
Analyst in Finance and Accounting
Medical Practice Company, 51-200 employeesPractice Fusion
- Have Physician Assistant as a provider status.
- Make the notes section of each patients account displays towards the top of page and not the bottom.

Verified User
Team Lead in Human Resources
Health, Wellness and Fitness Company, 11-50 employeesPricing Details
NextGen® Practice Management Solutions
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Practice Fusion
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Support Rating
NextGen® Practice Management Solutions
No score
No answers yet
No answers on this topic
Practice Fusion
Practice Fusion 9.0
Based on 2 answers
We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on.When we have tried the live chat feature we have been satisfied with the timeliness and response.
CEO
Coastal Medical and Psychiatric ServicesMedical Practice, 11-50 employees
Alternatives Considered
NextGen® Practice Management Solutions
NextGen was more scattered and less streamlined than either Allscripts or EPIC

Verified User
Employee in Other
Hospital & Health Care Company, 11-50 employeesPractice Fusion
NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
Billing Manager, CPC
Medical OfficeMedical Practice, 11-50 employees
Return on Investment
NextGen® Practice Management Solutions
- Nextgen did a good job of transitioning our practice away from paper health records.
- I believe that the Return on Investment would have been much higher had we gone straight to a cloud-based tool.
- By getting our feet wet with Nextgen, we have a pretty good understanding of Practice Management software. In other words, we could plug and play with most systems on the market.

Verified User
Analyst in Finance and Accounting
Medical Practice Company, 51-200 employeesPractice Fusion
No answers on this topic