Nextiva vs. RemoteMeeting

We have had great service with Nextiva Business Phone Service and it is reliable and reasonably priced for the offered features. User Friendly and minimal issues. We are able to control most of the set up for new users and or new phones when needed. Only would like to see the app - Nextiva One be enhanced with more features than it currently has.

Incentivized

RemoteMeeting is a virtual conference room system that offers a simplified user experience with a modern and intuitive design and speed of just one click, it is a meeting tool that always has a room available for my team from anywhere and any device With powerful meeting modes for any occasion, it fully suits our daily virtual communication needs to connect with colleagues, customers, employees and vendors with the ease of just screen sharing with the unique and enjoyable collaboration experience.

Incentivized

• Up-time, We've never had any sort of extended downtime because of Nextiva Business Phone Service, there services just work
• Provisioning of supported devices is very easy to do and is almost automatic, this makes new device roll out especially smooth
• The call flow functionality is especially smooth and intuitive to setup.
• Their customer service is very effective and I've never waited more than 2 days for a solution, that's for more complicated issues too.

Incentivized

• RemoteMeeting works in an extraordinary way to initiate meetings through videoconferences in real time sharing screen audio and video provides dynamic meetings in 3D With avatar profiles that make the experience of the participants much more enjoyable.
• For team collaboration RemoteMeeting has fallen like a glove, it is a platform that allows high-level business videoconferences to be carried out with security and excellent wireless connection.

Incentivized

• The use of two apps when you're a supervisor. We have to use Unity and the Nextiva app instead of one app. It can be cumbersome.
• Better integration with CRM's. We use Zendesk and it works ok as it does pull up customer records if we have their phone number on file. But it would be better if we could have more functionality from one place and have it write to the CRM directly.
• Accept higher quality audio for greeting recordings. We had to trim the file size down several times losing a lot of audio quality in the process. Mono is fine since callers will only need to hear the one channel. But the Hz limit and file size limit were rough.

Incentivized

• RemoteMeeting is a modern and high-level video conferencing solution that provides a quality service, it is a tool where meetings are not boring, so it offers positive and satisfactory results, it provides flexible and intuitive features with solutions that fit our needs. user, ease, visually pleasing interface, safety and quality.

Incentivized

Its user friendly, easy to use and has been very reliable. We have nothing but good things to say about our service with Nextiva Business Phone Service. When needed their support team has always resolved any and all issues one way or another. They have been helpful, knowledgeable and very friendly. The features vs the cost is wonderful compared to other service providers.

Incentivized

The whole system sucks. It’s the worst and we are stuck. They won’t price match, they won’t even consider the other quotes we have and all they tell us to buy out and move on. They’re money grabbing snakes who need to go away. How they have this many stars is insane. I don’t know how people are writing these reviews

We have not yet experienced any issues the Nextiva Business Phone Service availability. It has always worked as needed.

Incentivized

Nextiva Business Phone Service performance is great. The call quality is much better than our old analog land lines at a fraction of the cost.

Incentivized

Support is great. We usually get someone on the phone; they answer our questions and help us with our issues. They are responsive when we call, and there is also a wealth of information on their online help center, which will typically answer our question or send us in the right direction.

Incentivized

The training we received from Nextiva Business Phone Service was thorough, and detailed. It also did not take very long.

Incentivized

No was done by Agency Owner and was done with the help of Nextiva Support and Sales team. Went very well and has been working great since then. Was originally only two phones and then we continue to add to that. We did not have any reported issues and was a great experience for our Agency and Small Business.

Incentivized

We switched for better uptime, ease of use, and better tech support and got all that from Nextiva. We were constantly losing connection with our previous provider, a package service for internet and phone. The web portal is much easier to use, and the call center offers many more features.

Incentivized

The results we have obtained with RemoteMeeting have been unparalleled, it is an online meeting solution that improves the way we share screen perfectly from anywhere because it provides collaboration tools for more efficient meetings from offering virtual backgrounds, face focus to automatically detect the face on the screen, separate video and information display for multiple monitors, simplicity security and speed is a perfect tool.

Incentivized

We have not yet needed top scale up our phone system yet, but I can tell that it will be very quick and effortless to do so when the need arises.

Incentivized

• ROI - we are saving money, a lot of money, and we have a MUCH better phone system
• Consolidation - we migrated 6 different phone systems in 6 different counties into one, and it's been wonderful!
• Management - managing this system is so much better than Mitel, Panasonic, and any other system I have used. We are able to assign rights to certain staff to also make changes, and it's user friendly and almost fool proof.

Incentivized

• RemoteMeeting has a positive impact on my organization by offering simplified meetings that significantly increase the collaboration and productivity of my work team, offering cloud-based virtual meeting solutions that improve customer relations, reduce work time and additional costs, as well as Provide progress in projects and efficiency.
• It is a video conferencing solution that improves the way we communicate with colleagues, customers, employees, partners and suppliers with a simplified experience with privacy protection, making all participants feel comfortable and safe in meetings, since we use RemoteMeeting. Work flow has increased by 15%, sales have increased and work teams develop a better relationship with each other.

Incentivized