What users are saying about
29 Ratings
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Score 7.5 out of 100
2 Ratings
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Score 10 out of 100

Feature Set Ratings

  • Ring4 ranks higher in 4 feature sets: Cloud PBX, Call Management, VoIP system collaboration, Mobile apps

Cloud PBX

8.7

Nextiva Business Phone Service

87%
10.0

Ring4

100%
Nextiva Business Phone Service ranks higher in 4/5 features

Hosted PBX

8.9
89%
5 Ratings
N/A
0 Ratings

Multi-level Interactive Voice Response (IVR)

9.0
90%
5 Ratings
N/A
0 Ratings

User templates

8.2
82%
5 Ratings
N/A
0 Ratings

Call reports

8.6
86%
5 Ratings
N/A
0 Ratings

Directory of employee names

9.0
90%
6 Ratings
10.0
100%
1 Rating

Call Management

8.9

Nextiva Business Phone Service

89%
10.0

Ring4

100%
Nextiva Business Phone Service ranks higher in 3/5 features

Answering rules

9.0
90%
7 Ratings
N/A
0 Ratings

Call recording

9.5
95%
6 Ratings
10.0
100%
1 Rating

Call park

9.0
90%
5 Ratings
N/A
0 Ratings

Call screening

9.0
90%
6 Ratings
N/A
0 Ratings

Message alerts

8.1
81%
7 Ratings
10.0
100%
2 Ratings

VoIP system collaboration

7.7

Nextiva Business Phone Service

77%
10.0

Ring4

100%
Nextiva Business Phone Service ranks higher in 3/4 features

Video conferencing

7.0
70%
3 Ratings
N/A
0 Ratings

Audio conferencing

8.1
81%
6 Ratings
N/A
0 Ratings

Video screen sharing

7.1
71%
3 Ratings
N/A
0 Ratings

Instant messaging

8.8
88%
3 Ratings
10.0
100%
2 Ratings

Mobile apps

5.4

Nextiva Business Phone Service

54%
10.0

Ring4

100%
Ring4 ranks higher in 2/2 features

Mobile app for iOS

6.9
69%
6 Ratings
10.0
100%
2 Ratings

Mobile app for Android

3.9
39%
4 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • Ring4 is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.0

Nextiva Business Phone Service

90%
8 Ratings
10.0

Ring4

100%
2 Ratings

Likelihood to Renew

6.0

Nextiva Business Phone Service

60%
1 Rating

Ring4

N/A
0 Ratings

Usability

8.0

Nextiva Business Phone Service

80%
1 Rating
9.1

Ring4

91%
1 Rating

Support Rating

8.7

Nextiva Business Phone Service

87%
6 Ratings
9.1

Ring4

91%
2 Ratings

Likelihood to Recommend

Nextiva Business Phone Service

It is well suited for anyone who wants an easy to use very reliable VOIP service. If you have call center agents, it works very well for that situation as well. If you have people in multiple offices or work from home/remote it is a great solution. If you want everyone to be able to receive and make business calls from business numbers anywhere, this is your solution.If you are looking for a service that will integrate with many other third-party products you may use already, you may want to look at another VOIP vendor that has deeper integrations with third-party applications. If you are looking for the lowest price VOIP system, although Nextiva is not the most expensive, it is still in the middle of the pack when it comes to pricing. If you are looking for just cheap simple VOIP you may be able to find some vendors that are a little bit more affordable.
Scott Scanlon | TrustRadius Reviewer

Ring4

Good for creating a new business or branching a business abroad.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Pros

Nextiva Business Phone Service

  • Our teams are located in three different countries. This includes Administration, Customers Support, Technical Support, and Sales. All of us have an internal number reachable from any mobile or laptop.
  • Looking for the internal directory and dialing a three digit number is very easy. We communicate with workers in different countries as we where in the same building
  • User-friendly application with availability indicator, call settings, and personal preferences.
Jose Luis Reyes Graterol | TrustRadius Reviewer

Ring4

  • Manage Team Lines
  • Transcribe calls
  • International Calling
  • Call Recording
  • Free video conferencing
Anonymous | TrustRadius Reviewer

Cons

Nextiva Business Phone Service

  • While phones are feature rich, they can still be confusing for some of our users.
  • Mobile app can be glitchy at times.
  • Would love to see more touch screen options.
Anonymous | TrustRadius Reviewer

Ring4

  • I've sometimes seen text messages being sent in double.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Pricing Details

Nextiva Business Phone Service

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$18.95 per month

Nextiva Business Phone Service Editions & Modules

Edition
Essential$23.951
Professional$27.951
Enterprise$37.951
Ultimate$67.951
  1. Per User Per Month
Additional Pricing Details

Ring4

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
9.99

Starting Price

$9.99 per month

Ring4 Editions & Modules

Edition
Personal Line$9.991
Business Line$9.991
Call Recording (add-on, business line only)$.052
Transcripts (add-on, business line only)$.053
International Calling (available on personal + business lines)country dependent pricing
  1. per line
  2. per recording
  3. per transcribed minute
  4. none
Additional Pricing Details

Likelihood to Renew

Nextiva Business Phone Service

Nextiva Business Phone Service 6.0
Based on 1 answer
I no longer make this decision
Anonymous | TrustRadius Reviewer

Ring4

No score
No answers yet
No answers on this topic

Usability

Nextiva Business Phone Service

Nextiva Business Phone Service 8.0
Based on 1 answer
It is good for phone calls but it needs to include Bluetooth headsets.
Hunter Clayton | TrustRadius Reviewer

Ring4

Ring4 9.1
Based on 1 answer
It's super easy and simple to use, and very straightforward.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Support Rating

Nextiva Business Phone Service

Nextiva Business Phone Service 8.7
Based on 6 answers
I think Nextiva is a great tool for what we use it for. It is used for tracking time and used also in our bonus structure to make sure we have the specified amount of talk time. I really enjoy this application and everything that it is used for within our company. There's not a whole lot I can say about it other than it is a really neat tool.
Josh Musson | TrustRadius Reviewer

Ring4

Ring4 9.1
Based on 2 answers
I had a question, and had my answer that same day.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Alternatives Considered

Nextiva Business Phone Service

The features that Nextiva has managed to pack into their very competitive pricing is outstanding. The call flow visualization is spot on and very easy to use. The call recording is simple to set up and even easier to use. My only complaint is the Android app that seems to be hit or miss with certain users
JAMIE RISSKY | TrustRadius Reviewer

Ring4

Ring4 had everything we need in a business phone line in a more simple format and less expensive.
Anonymous | TrustRadius Reviewer

Return on Investment

Nextiva Business Phone Service

  • We like that we have one general call-in number that we can post on the website and marketing material where you can reach anyone in the business.
  • We like that the fax number alerts us via email if we have a message.
Heather Neisen | TrustRadius Reviewer

Ring4

  • Less expensive business phone
  • Can answer on the go
  • Less to manage, more simple
Anonymous | TrustRadius Reviewer

Screenshots

Nextiva Business Phone Service

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