What users are saying about

NICE Satmetrix vs ProProfs Quiz Maker

NICE Satmetrix
16 Ratings
ProProfs Quiz Maker
11 Ratings

NICE Satmetrix

16 Ratings
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Score 8 out of 100

Based on 16 reviews and ratings

ProProfs Quiz Maker

11 Ratings
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Score 9.3 out of 100

Based on 11 reviews and ratings

Feature Set Ratings

  • ProProfs Quiz Maker ranks higher in 5 feature sets: Survey Format & Appearance, Survey Content, Survey Logic, Survey Reporting & Analytics, Survey Administration & Security

Survey Format & Appearance

8.0

NICE Satmetrix

80%
9.4

ProProfs Quiz Maker

94%
ProProfs Quiz Maker ranks higher in 3/3 features
ProProfs Quiz Maker ranks higher in 3/3 features

Survey templates

8.0
80%
2 Ratings
9.5
95%
7 Ratings

Themes

8.0
80%
2 Ratings
9.2
92%
8 Ratings

Custom logo/branding

8.0
80%
2 Ratings
9.4
94%
8 Ratings

Survey Content

8.0

NICE Satmetrix

80%
9.9

ProProfs Quiz Maker

99%
ProProfs Quiz Maker ranks higher in 3/3 features
ProProfs Quiz Maker ranks higher in 3/3 features

Changes to live survey

8.0
80%
2 Ratings
9.8
98%
7 Ratings

Question design help

8.0
80%
2 Ratings
9.9
99%
7 Ratings

Multiple question types

8.0
80%
2 Ratings
10.0
100%
8 Ratings

Survey Logic

8.0

NICE Satmetrix

80%
10.0

ProProfs Quiz Maker

100%
ProProfs Quiz Maker ranks higher in 1/1 features
ProProfs Quiz Maker ranks higher in 1/1 features

Survey logic flexibility

8.0
80%
2 Ratings
10.0
100%
7 Ratings

Survey Reporting & Analytics

8.0

NICE Satmetrix

80%
9.5

ProProfs Quiz Maker

95%
ProProfs Quiz Maker ranks higher in 5/5 features
ProProfs Quiz Maker ranks higher in 5/5 features

Response tracking

8.0
80%
2 Ratings
9.8
98%
7 Ratings

Data export

8.0
80%
2 Ratings
9.5
95%
7 Ratings

Standard reports

8.0
80%
2 Ratings
9.5
95%
7 Ratings

Custom reports

8.0
80%
2 Ratings
9.3
93%
7 Ratings

Analytics

8.0
80%
2 Ratings
9.5
95%
7 Ratings

Survey Administration & Security

8.0

NICE Satmetrix

80%
9.3

ProProfs Quiz Maker

93%
ProProfs Quiz Maker ranks higher in 2/2 features
ProProfs Quiz Maker ranks higher in 2/2 features

Access controls

8.0
80%
2 Ratings
9.2
92%
8 Ratings

Compliance

8.0
80%
2 Ratings
9.5
95%
8 Ratings

Survey Distribution

NICE Satmetrix

Feature Set Not Supported
N/A
9.7

ProProfs Quiz Maker

97%
ProProfs Quiz Maker ranks higher in 2/2 features
ProProfs Quiz Maker ranks higher in 2/2 features

Vendor-offered crowdsourcing

N/A
0 Ratings
9.7
97%
7 Ratings

Respondent restrictions

N/A
0 Ratings
9.8
98%
7 Ratings

Attribute Ratings

  • ProProfs Quiz Maker is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

4.0

NICE Satmetrix

40%
7 Ratings
9.2

ProProfs Quiz Maker

92%
9 Ratings

Likelihood to Renew

5.1

NICE Satmetrix

51%
5 Ratings

ProProfs Quiz Maker

N/A
0 Ratings

Usability

NICE Satmetrix

N/A
0 Ratings
9.5

ProProfs Quiz Maker

95%
6 Ratings

Support Rating

NICE Satmetrix

N/A
0 Ratings
9.4

ProProfs Quiz Maker

94%
6 Ratings

Likelihood to Recommend

NICE Satmetrix

Satmetrix is best suited if you don't currently use Salesforce. A lot of its main selling points are negated by the virtue of having Salesforce. Case management is in Salesforce, reporting is in Salesforce, the structure that NPX imposes is actually clunky and unwieldy, and is much more streamlined on competing platforms such as GetFeedback and SurveyMonkey. The only thing that leaves is the consultative service on being best practice and I don't really get to see any of that.

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Simon Whight | TrustRadius Reviewer
Simon Whight
View all 7 answers on this topic

ProProfs Quiz Maker

According to me, ProProfs is a versatile tool so it can be used in different places keeping in mind different ways of applications. Businesses can use it for lead generation, pre-hiring skills assessments, training assessments, compliance training, increasing social engagement, and much more. There are templates segmented into different categories so you can understand different use cases.

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Richa Nayyar | TrustRadius Reviewer
Richa Nayyar
View all 9 answers on this topic

Pros

NICE Satmetrix

  • Ease of use; SaaS solution, all web based - simple, straightforward and easy to use
  • Multi lingual; we are able to use multiple languages for our surveys
  • Reporting is very flexible; reports can be run for pretty much any data point that you can capture!

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Geoff Gardner, MSPM, MBCS, CITP | TrustRadius Reviewer
Geoff Gardner, MSPM, MBCS, CITP
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ProProfs Quiz Maker

  • ProProfs is great for lead capturing and nurturing. It has a customizable lead form and offers all the top e-mail marketing integrations.
  • It has a clean and beautiful interface, with an excellent collection of customizable themes.
  • Quiz creation doesn’t take up much time since the UI is fast and the tool offers thousands of public quizzes to modify for your requirements.

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Aanchal Chauhan | TrustRadius Reviewer
Aanchal Chauhan
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Cons

NICE Satmetrix

  • Implementation did not go as well as planned and there were problems.
  • If you are running multiple surveys, slicing and dicing data is not that simple.

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Lawrence Kravitz | TrustRadius Reviewer
Lawrence Kravitz
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ProProfs Quiz Maker

  • In my opinion, it doesn’t really need any improvements, but I’d like to see some advancements in:
  • Templates.
  • Question Types.
  • Grading.

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Suchita Chaudhary | TrustRadius Reviewer
Suchita Chaudhary
View all 9 answers on this topic

Pricing Details

NICE Satmetrix

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

NICE Satmetrix Editions & Modules

—
Additional Pricing Details
—

ProProfs Quiz Maker

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
Required
$ 9

Starting Price

$0 Forever free

ProProfs Quiz Maker Editions & Modules

Edition
Enterprise$ 1991
Business$ 691
Team$ 391
Basic$ 91
Free$ 02
  1. per month (annually)
  2. Forever free
Additional Pricing Details
—

Likelihood to Renew

NICE Satmetrix

NICE Satmetrix 5.1
Based on 5 answers
The previous experience was so negative that even if they have improved since then it wouldn't help. Another more pertinent reason is because we have an existing 3 year contract with Medallia. Lastly, vendor transitions in our environment (B2B in 132 countries) is extremely painful. I've managed two of them and wouldn't wish it on my worst enemy.

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Anonymous | TrustRadius Reviewer
Verified User
View all 5 answers on this topic

ProProfs Quiz Maker

No score
No answers yet
No answers on this topic

Usability

NICE Satmetrix

No score
No answers yet
No answers on this topic

ProProfs Quiz Maker

ProProfs Quiz Maker 9.5
Based on 6 answers
I’d give ProProfs quiz maker a solid 9 for its combination of simplicity and comprehensiveness and for all of its ready-to-use resources for quick quiz creation. Judging from the design and features of the quiz software and the helpful customer support, it is evident that ProProfs is committed to customer satisfaction.

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Deepa Chauhan | TrustRadius Reviewer
Deepa Chauhan
View all 6 answers on this topic

Support Rating

NICE Satmetrix

No score
No answers yet
No answers on this topic

ProProfs Quiz Maker

ProProfs Quiz Maker 9.4
Based on 6 answers
Because it met all the requirements my organization had. we were using it to meet our overall business goals that include lead generation, growing our brand reach, recruiting the best candidates, quality employee on-boarding & training, and more. The easy to use interface and flexible customization made the tasks easy, and we accomplished the desired targets from the tool

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Gajendra Singh Rathore | TrustRadius Reviewer
Gajendra Singh Rathore
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Alternatives Considered

NICE Satmetrix

I haven't evaluated any other products. Our executive team selected NPS as the preferred measurement of customer sentiment and Satmetrix is the only certification company I am aware of.

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Anonymous | TrustRadius Reviewer
Verified User
View all 7 answers on this topic

ProProfs Quiz Maker

ProProfs Quiz Maker is a very easy-to-use tool and that is its USP. It is preferred over other tools for its super simple user interface and the no-fuss installation. You can simply get started by signing up and choosing a plan and you don’t have to be highly tech-savvy to create quizzes or tests.

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Mukund Madhav | TrustRadius Reviewer
Mukund Madhav
View all 9 answers on this topic

Return on Investment

NICE Satmetrix

  • With the knowledge gained front he transactional surveys, Satmetrix helped us significantly improve our customer service processes.
  • Combined with the relationship survey, we were ultimately able to improve our customer retention by over 20% within 2 years.

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Rob Ellison | TrustRadius Reviewer
Rob Ellison
View all 7 answers on this topic

ProProfs Quiz Maker

  • I feel that it has allowed me to do more with my quizzes.
  • I would very much like to have more control over the certificates that are auto generated after they take the exam.

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Adria Theriot | TrustRadius Reviewer
Adria Theriot
View all 9 answers on this topic

Screenshots

NICE Satmetrix

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