What users are saying about
15 Ratings
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Score 8.1 out of 100
5 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

NICE Satmetrix

Satmetrix is best suited if you don't currently use Salesforce. A lot of its main selling points are negated by the virtue of having Salesforce. Case management is in Salesforce, reporting is in Salesforce, the structure that NPX imposes is actually clunky and unwieldy, and is much more streamlined on competing platforms such as GetFeedback and SurveyMonkey. The only thing that leaves is the consultative service on being best practice and I don't really get to see any of that.
Simon Whight | TrustRadius Reviewer

ProProfs Quiz Maker

This software is perfect for all those who often mass recruit. Creating and assigning assessments to candidates is way better than conducting several rounds of interviews. It saves time and also lets you take accurate hiring decisions based on the test results. It is even flexible for the candidates to take the test.
Gautam Bansal | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

NICE Satmetrix
8.0
ProProfs Quiz Maker
8.8
Survey templates
NICE Satmetrix
8.0
ProProfs Quiz Maker
10.0
Themes
NICE Satmetrix
8.0
ProProfs Quiz Maker
8.7
Custom logo/branding
NICE Satmetrix
8.0
ProProfs Quiz Maker
7.7

Survey Content

NICE Satmetrix
8.0
ProProfs Quiz Maker
9.7
Changes to live survey
NICE Satmetrix
8.0
ProProfs Quiz Maker
10.0
Question design help
NICE Satmetrix
8.0
ProProfs Quiz Maker
9.0
Multiple question types
NICE Satmetrix
8.0
ProProfs Quiz Maker
10.0

Survey Logic

NICE Satmetrix
8.0
ProProfs Quiz Maker
9.5
Survey logic flexibility
NICE Satmetrix
8.0
ProProfs Quiz Maker
9.5

Survey Reporting & Analytics

NICE Satmetrix
8.0
ProProfs Quiz Maker
9.7
Response tracking
NICE Satmetrix
8.0
ProProfs Quiz Maker
10.0
Data export
NICE Satmetrix
8.0
ProProfs Quiz Maker
9.5
Standard reports
NICE Satmetrix
8.0
ProProfs Quiz Maker
9.5
Custom reports
NICE Satmetrix
8.0
ProProfs Quiz Maker
10.0
Analytics
NICE Satmetrix
8.0
ProProfs Quiz Maker
9.5

Survey Administration & Security

NICE Satmetrix
8.0
ProProfs Quiz Maker
8.8
Access controls
NICE Satmetrix
8.0
ProProfs Quiz Maker
9.0
Compliance
NICE Satmetrix
8.0
ProProfs Quiz Maker
8.7

Survey Distribution

NICE Satmetrix
ProProfs Quiz Maker
9.8
Vendor-offered crowdsourcing
NICE Satmetrix
ProProfs Quiz Maker
9.5
Respondent restrictions
NICE Satmetrix
ProProfs Quiz Maker
10.0

Pros

NICE Satmetrix

  • Ease of use; SaaS solution, all web based - simple, straightforward and easy to use
  • Multi lingual; we are able to use multiple languages for our surveys
  • Reporting is very flexible; reports can be run for pretty much any data point that you can capture!
Geoff Gardner, MSPM, MBCS, CITP | TrustRadius Reviewer

ProProfs Quiz Maker

  • Question Library.
  • Real-time results.
  • Integration with LMS.
Suchita Chaudhary | TrustRadius Reviewer

Cons

NICE Satmetrix

  • Implementation did not go as well as planned and there were problems.
  • If you are running multiple surveys, slicing and dicing data is not that simple.
Lawrence Kravitz | TrustRadius Reviewer

ProProfs Quiz Maker

  • it would be great to have a Question Bank of all of the questions that I have created on the site so that I can reuse questions in different quizzes.
  • I have had issues of things changing on their own like the amount that the quiz is worth - i sent an email to Help and they resolved the problem.
  • i have had issues where even though I have deleted quiz attempts, ProProfs still sees the attempt by the user somehow and I have to increase the number of attempts that the student is allowed to make in order to allow the test taker to retake the test.
Adria Theriot | TrustRadius Reviewer

Likelihood to Renew

NICE Satmetrix

NICE Satmetrix 5.1
Based on 5 answers
The previous experience was so negative that even if they have improved since then it wouldn't help. Another more pertinent reason is because we have an existing 3 year contract with Medallia. Lastly, vendor transitions in our environment (B2B in 132 countries) is extremely painful. I've managed two of them and wouldn't wish it on my worst enemy.
Anonymous | TrustRadius Reviewer

ProProfs Quiz Maker

No score
No answers yet
No answers on this topic

Alternatives Considered

NICE Satmetrix

I haven't evaluated any other products. Our executive team selected NPS as the preferred measurement of customer sentiment and Satmetrix is the only certification company I am aware of.
Anonymous | TrustRadius Reviewer

ProProfs Quiz Maker

It is comparatively much easier software than other assessment tools as it comes with a library of 100+ ready-to-use assessments and a question library of 100,000+ ready-to-use questions. The automated grading feature prevents you from grading the assessments manually and you get to save a lot of your time. The robust reporting helps make the right hiring decisions.
Gautam Bansal | TrustRadius Reviewer

Return on Investment

NICE Satmetrix

  • With the knowledge gained front he transactional surveys, Satmetrix helped us significantly improve our customer service processes.
  • Combined with the relationship survey, we were ultimately able to improve our customer retention by over 20% within 2 years.
Rob Ellison | TrustRadius Reviewer

ProProfs Quiz Maker

  • It has increased the ROI
Anonymous | TrustRadius Reviewer

Screenshots

NICE Satmetrix

Pricing Details

NICE Satmetrix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NICE Satmetrix Editions & Modules

Additional Pricing Details

ProProfs Quiz Maker

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$ 9*

* per month (annually)

ProProfs Quiz Maker Editions & Modules

Edition
Enterprise$ 1991
Business$ 691
Team$ 391
Basic$ 91
Free$ 02
  1. per month (annually)
  2. Forever free
Additional Pricing Details

Rating Summary

Likelihood to Recommend

NICE Satmetrix
4.0
ProProfs Quiz Maker
9.3

Likelihood to Renew

NICE Satmetrix
5.1
ProProfs Quiz Maker

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