What users are saying about
12 Ratings
12 Ratings
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Score 9.3 out of 100
6 Ratings
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Score 8.2 out of 100

Feature Set Ratings

    Project Management

    9.7

    Nifty

    97%

    Replicon Polaris PSA

    Feature Set Not Supported
    N/A
    Nifty ranks higher in 14/14 features

    Task Management

    9.3
    93%
    3 Ratings
    N/A
    0 Ratings

    Resource Management

    9.6
    96%
    3 Ratings
    N/A
    0 Ratings

    Gantt Charts

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Scheduling

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Workflow Automation

    9.6
    96%
    3 Ratings
    N/A
    0 Ratings

    Team Collaboration

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Support for Waterfall Methodology

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Document Management

    9.6
    96%
    3 Ratings
    N/A
    0 Ratings

    Email integration

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Mobile Access

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Timesheet Tracking

    8.7
    87%
    3 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    9.5

    Nifty

    95%

    Replicon Polaris PSA

    Feature Set Not Supported
    N/A
    Nifty ranks higher in 2/2 features

    Quotes/estimates

    8.9
    89%
    2 Ratings
    N/A
    0 Ratings

    Project & financial reporting

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Replicon Polaris PSA is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Nifty

    90%
    3 Ratings
    10.0

    Replicon Polaris PSA

    100%
    4 Ratings

    Likelihood to Recommend

    Nifty

    I've found myself recommending Nifty to other business owners as well as for personal use. I've personally found it to be invaluable when it comes to:
    • Daily / Weekly / Monthly / Quarterly recurring tasks
    • Creating templates for company processes such as new product creation, marketing strategy, on-boarding, quarterly goals, content management
    • Having forms zapped into a new task from multiple locations ensuring they're never overlooked
    • Having clear milestones and timelines for projects
    • Communicating on projects, tasks, and just in general
    • Assigning different components of projects to different people
    • Creating prior requirements that must be completed before completing the task
    Ashlie Pappas | TrustRadius Reviewer

    Replicon Polaris PSA

    It is perfect for inputing time sheets, time offs and expenses. It is hosted on the cloud, so accessible from anywhere, and even from mobile. It should nonetheless do just that, as it is not suited to track the work that you are doing or details about it. It is completely useless in that case.
    Anonymous | TrustRadius Reviewer

    Pros

    Nifty

    • An overview of project timelines and milestones.
    • One-on-one or group conversations.
    • Tracking the status of projects and tasks.
    Candace Mitchell | TrustRadius Reviewer

    Replicon Polaris PSA

    • Many of our staff members work on multiple projects. Replicon PSM is ideal for managers to track all staff hours just by running a simple report.
    • It's so easy use & maintain.
    • Support team is really impressive, seem to know their product.
    • Reporting is a breeze.
    Rose Hill | TrustRadius Reviewer

    Cons

    Nifty

    • Time Expense could be improved since we cannot edit the previous/past time logs entered.
    • Lacks expense management and Purchase order management functionality
    • Newest product updates are not always stable and I had to reach Nifty's support team a couple of times in the past to fix the issues with new updates e.g. our document management and meeting integrations had to be re-authorized
    Darshil S | TrustRadius Reviewer

    Replicon Polaris PSA

    • Though the technical support staff are always very nice, sometimes they don't seem to understand exactly what the issue is based on our explanation. There have been several times when I've ended up solving the issue on my own without their assistance, despite numerous emails and phone calls. Could be a language barrier issue, perhaps they could receive more training in how companies are actually using the software on a daily basis.
    • Employee time sheets have to be approved by project managers and supervisors prior to my final approval. However, when viewing the time sheets in list form, there is no way for me to tell whether a time sheet has been approved by everyone else. I have to manually open each one and hover over the approver link. It would be helpful if there was a column in the list showing which approvers still need to approve it.
    • There have been a few times when time sheets were accidentally deleted by approvers. In order to retrieve them, we've had to contact Replicon support and have a backup instance of the information created. It would be great if perhaps there was some sort of archive or recently deleted section that could be accessed right away without having to go through Replicon support, a folder or something that would hold on to recently deleted files for a few days or a week just in case they needed to be retrieved.
    • Some of our projects have more than one project manager. Replicon currently allows for co-managers to be assigned to a project, but this status does not seem to include that co-manager in the approval of time sheets and expenses. We have had to manually create an approval path to include that second manager. It would be nice if co-managers would automatically be included in those approval paths.
    Meredith Buckley | TrustRadius Reviewer

    Pricing Details

    Nifty

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $89/mo

    Starting Price

    Replicon Polaris PSA

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Alternatives Considered

    Nifty

    There's no comparison. Nifty does what all of these do all in one place (with the exception of Slack's community aspect with hashtagging - not sure if Nifty can do this, never tried)Nifty even has the ability to import directly from many other platforms - I've personally imported projects from Trello and Asana, saving tons of time in migration.
    Ashlie Pappas | TrustRadius Reviewer

    Replicon Polaris PSA

    We used to track time on JIRA on the tickets. This was good enough for time tracking, but didn't integrate efficiently with accounting software, so accountants had to replicate manually the data from JIRA to their software in order to bill clients. Using Replicon made things much easier for them.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Nifty

    • Consistent communications.
    • Staying on project schedule.
    • Aligned projects with business strategies.
    Candace Mitchell | TrustRadius Reviewer

    Replicon Polaris PSA

    • No negative; we just use it for timesheets.
    Erin Peretti | TrustRadius Reviewer

    Screenshots

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