Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$15
per month
PlanPlus
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
PlanPlus Online is planning and organization software that integrates productivity tools into a complete customer relationship management solution.
$34.99
Per User per Month
Pricing
Nimble
PlanPlus Online
Editions & Modules
Business
$19.00
Per User Per Month
PlanPlus Online Professional Edition
$34.99
Per User per Month
PlanPlus Online Planner Edition
$69.99
Per/Year
PlanPlus Online Business Edition
$199.99
per 5 users/per month
Offerings
Pricing Offerings
Nimble
PlanPlus
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
$1,500 Up to 12 hours of Account Configuration Assistance Setup Include: Provision accounts and licenses (1hr), Kick-off Call (1 hr), and 10 additional hours of account configuration assistance to be used toward the following items, as needed by customers internal administrator: User Setup, Record Access, & Personal Preferences; Data Migration; Custom Fields & Page Layouts; Web-forms & Surveys; Views & Reports; Standard Sales Processes; Project Templates. Exact accomplishments may vary from this list based on Administrator's skills and requirements.
Additional Details
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More Pricing Information
Community Pulse
Nimble
PlanPlus Online
Features
Nimble
PlanPlus Online
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Nimble
8.5
30 Ratings
9% above category average
PlanPlus Online
8.6
3 Ratings
10% above category average
Customer data management / contact management
9.529 Ratings
10.03 Ratings
Workflow management
8.428 Ratings
9.03 Ratings
Territory management
8.724 Ratings
7.03 Ratings
Opportunity management
8.128 Ratings
10.03 Ratings
Integration with email client (e.g., Outlook or Gmail)
9.429 Ratings
10.03 Ratings
Contract management
8.523 Ratings
7.03 Ratings
Quote & order management
6.621 Ratings
5.02 Ratings
Interaction tracking
9.227 Ratings
10.03 Ratings
Channel / partner relationship management
8.126 Ratings
9.03 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Nimble
8.1
22 Ratings
6% above category average
PlanPlus Online
9.0
3 Ratings
16% above category average
Case management
7.922 Ratings
9.03 Ratings
Call center management
8.220 Ratings
9.03 Ratings
Help desk management
8.321 Ratings
9.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Nimble
8.7
27 Ratings
12% above category average
PlanPlus Online
10.0
3 Ratings
26% above category average
Lead management
8.426 Ratings
10.03 Ratings
Email marketing
9.026 Ratings
10.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Nimble
8.2
29 Ratings
7% above category average
PlanPlus Online
9.7
3 Ratings
23% above category average
Task management
8.529 Ratings
10.03 Ratings
Billing and invoicing management
8.418 Ratings
9.02 Ratings
Reporting
7.725 Ratings
10.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Nimble
8.9
27 Ratings
16% above category average
PlanPlus Online
9.7
3 Ratings
24% above category average
Forecasting
8.923 Ratings
10.03 Ratings
Pipeline visualization
8.827 Ratings
10.03 Ratings
Customizable reports
9.023 Ratings
9.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
Nimble
8.6
29 Ratings
12% above category average
PlanPlus Online
8.5
3 Ratings
10% above category average
Custom fields
9.029 Ratings
10.03 Ratings
Custom objects
8.322 Ratings
9.03 Ratings
Scripting environment
8.518 Ratings
8.02 Ratings
API for custom integration
8.820 Ratings
7.02 Ratings
Security
Comparison of Security features of Product A and Product B
Nimble
9.3
26 Ratings
11% above category average
PlanPlus Online
7.0
3 Ratings
18% below category average
Single sign-on capability
9.424 Ratings
6.01 Ratings
Role-based user permissions
9.324 Ratings
8.03 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Nimble
8.4
29 Ratings
13% above category average
PlanPlus Online
8.0
2 Ratings
8% above category average
Social data
8.429 Ratings
8.02 Ratings
Social engagement
8.429 Ratings
8.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Nimble
8.8
25 Ratings
17% above category average
PlanPlus Online
9.5
3 Ratings
24% above category average
Marketing automation
8.725 Ratings
10.03 Ratings
Compensation management
8.919 Ratings
9.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
I would recommend this for businesses that have the time to invest in doing things the right way. Garbage in equals garbage out. If you can get over the somewhat steep learning curve and adopting their process this product would be a good fit. If you are short on time (and maybe cash) you may want to look for a simpler and less expensive solution.
When it came time to move on due to larger issues the friendliness was not there from the account reps. We did not leave due to them, but due to our growth and need for more.
The inability to make personalized the labels for our insurance terms.
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
It's great once you get the hang of it. I feel like it could be cleaned up a little. Some elements could be moved around or hidden. Overall it's a solid UI
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
There are some cases where we just need something simple to get the job done. In our case, we needed a solution with a lot features for our complex setup. A lot of CRMs fell short. PlanPlus Online didn't. They had everything we needed. We didn't have to rely on multiple disparate solutions, and it was within our budget.
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.