Likelihood to Recommend This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
Read full review It helps automate your marketing campaigns - send emails, does automated follow-up, creates leads directly into the CRM Helps you track the performance of your marketing campaign Its a cost-effective tool Their integration with salesforce and Hubspot is missing, will require you to do it manually Their email editor is quite basic with many must-have designing features missing Read full review Pros Importing contacts in the CRM is very much consist of easy steps. It allows me to create, edit and view contacts records anywhere from the web. It is helping me to stay organized in terms of marketing needs and providing real-time information automatically. it is playing an excellent role in managing our all relations. Read full review The platform navigation is very smooth. Easily switch from CRM to Marketing Automation tool I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs. Read full review Cons Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost. Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively. Read full review The email editor tool is very basic You cannot templatize your outreach with out-of-the-box designing Integrations with Salesforce and Hubspot is missing Read full review Likelihood to Renew It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Read full review Usability The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
Read full review Has a lot of scope for improvement in terms of email editor and lead management Out-of-the-box reporting features should also be made available Should provide integration with other software The user experience could be improved The tool can be made a little faster to operate Workflows, land page, and form options can be improved Read full review Support Rating It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
Read full review The customer support team is active and reverts promptly to support requirements. However, most of the requirements takes a lot of time to get fixed.
Read full review Alternatives Considered Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
Read full review Great powerful tool and it's in the budget of our company and can perform all the tasks compared to others.
Read full review Return on Investment Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work. A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year. Read full review We just started using the tool. So far we are using it for initial purpose but looking at the platform it looks pretty good. Read full review ScreenShots