Likelihood to Recommend If your organization is well-developed and you really cannot do everything manually, Ninja Outreach comes to save the day and gives you high-quality records you can use for your campaigns. I would say it is a must-have for blogger outreach on a bigger scale. It also helps with link building and roundup posting.
Read full review Yext is great for bigger clients. If your client has a franchise of any kind, or even multiple locations, that's an ideal use case. For smaller clients, with one location that doesn't change a lot, Yext isn't as viable, and the effort to update maybe ten or fifteen listings would be worth it.
Read full review Pros It easily finds relevant sites and contact information, helping cut down on the time you spend looking for that information. You can segment the contacts into lists very easily, this allows you to stay organized. You can easily export the information via CSV, which is great, so your information doesn't stay siloed. Read full review Yext is very, very user-friendly and easy to use. Yext provides information within the portal on how you can enhance your listings as well as how you can fix any issues with your listings that may exist. Yext's dedicated account managers can help you with any issues that may arise. For example our location pin on Apple Maps was wrong on one of our clinic listings and our Yext account manager reached out directly to Apple support and fixed the issue. Read full review Cons Onboarding -- mainly because there are so many features that you can feel overwhelmed. Read full review Cost. This platform offers a lot of powerful features, but it has an expensive barrier to entry. Annual contracts limit flexibility for smaller companies The biggest drawback is that you need to keep your subscription active or listings/citation data will revert back to what it was pre-Yext implementation Read full review Support Rating Have been very impressed with the support we receive from Yext. I always feel I am listened to and if I have any problems or concerns they are quickly addressed. I have multiple ways to obtain support, either technical or strategic support, and they are responsive. I couldn't ask for more.
Read full review Alternatives Considered We use Yext and all the other products mentioned here. Yext overlaps a bit with
BrightLocal , but
BrightLocal acknowledges Yext and thus makes it easy to avoid duplicated work. Each service provides a unique service that we use with our clients. We have been with Yext since its early days and at that time, they were a direct tool to manage a client's online footprint. Yext continues to upgrade its services providing new ways to help clients.
Read full review Return on Investment There's been no negative ROI. The major positive ROI is the time I've gotten back not having to spend a lot of time searching for the right prospects. Read full review Yext has absolutely strengthened our SEO performance and has driven leads that perform extremely well. Yext has improved our consultation show rate because all of the clinic information for each of our locations is accurate no matter which website our clients are using to search for the clinic info. Yext has allowed our organization to ensure the correct phone numbers are listed across the web, which increased the number of inbound leads that come into our Call Center. Read full review ScreenShots